SNIB3 Unsearchable IPv4

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Description

If you are unable to search for Snib3 via SNIB Hunt and Config utility or Velocity application using Ipv4, it is possibly related to symptoms of having a SNIB3 with an OS reporting v1.00.0001.

Other related Symptoms

Users may notice any of these symptoms while using a SNIB3 with base-OS firmware 01.00.0001. The image below is taken from controller properties. (Keep in mind the versions will only populate once you have established communication with the controller)

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OSDP readers falling offline, requiring a reboot of the panel to reestablish a secure OSDP connection.

RS-485 readers do not connect and users will get a message stating: Reader does not support secure OSDP (Default Keys)

Solution

Flash the SNIB3 OS to 1.04.0002

Resources

Link to OS file:

https://drive.google.com/file/d/1w9g3Sb3_s7coXTHO-Bj7RTb3JSnoNmjg/view

Link to Guide on Flashing SNIB3

https://drive.google.com/file/d/1IuCNuMq_WeK2vB5i6hC5WvnUKn-og1Pb/view?usp=sharing