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Network Troubleshooting

Network Troubleshooting

Owned by Hadden Grant
Last updated: Aug 23, 2023

Common Network Troubleshooting Tips

  • Velocity Server and SNIB need to be on the same Network/VLAN to communicate

  • Make sure port 10001 is open, as SNIB2/3 communicate over this port when defaulted

 

Also see Common Tech Support Calls for more troubleshooting tips.

 

Client Lost Network Connection to the Server

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