3VR Realtime Dashboard

The 3VR Realtime Dashboard collects the number of visitors passing through a defined area through People Counter Sensors. The people counter sensors operate to track the data even when several visitors are simultaneously passing across the area where they are installed.

The 3VR Real-time Dashboard provides Live Occupancy of people count entering in buildings, on all entrances and on each floor. This helps the building authorities or administrators to monitor, track and manage visitor traffic. The 3VR Realtime Dashboard collects the number of visitors passing through a defined area through People Counter Sensors. The People Counter Sensors operate to track the data even when several visitors are simultaneously passing across the area where they are installed.

3VR Realtime Dashboard and 3VR VMS System

The 3VR Realtime Dashboard communicates with 3VR VMS system to collect the people counter data. The People counter sends data or notification to the VMS at regular intervals.
The VMS process the people counter data and sends the data to the subscribed Realtime dashboard users as notification or RSS feed.

The people counter data is fetched from multiple people counter sensors and the data is fed into single VMS. This data is populated in the 3VR Realtime Dashboard as shown in the  Figure.

The above Figure shows heat map occupancy of visitors in specific locations in the defined space. The occupancy data that the Realtime Dashboard displays is used to create an easy-to-understand visualization through color legends.

The Online status in the Realtime Dashboard in the above Figure shows that the VMS system is in online or offline.

Installing Real-time Dashboard Application

1. Run the RealtimeSetup-X.XX.XX setup that is given to you.
   

   You will see a Welcome screen as shown below:
   
   

2. Click Next to proceed to the destination folder screen. Do not try to change the destination folder that is chosen by default.
   
3. Click Next to proceed till you get to see your Installation Complete screen like the one shown below.
   
4. Click Close after you are done. The Real-time Dashboard is installed in your system.

Upgrading your Realtime Dashboard

Before Upgrading

• Close your Browser window. If you forget to close and run the installer, you may run into problem. Under such scenario, delete the C:\app_log folder and run the Installer again.

Accessing 3VR Realtime Dashboard

The3VR Realtime Dashboard runs as a Windows Service on a local port. The Realtime dashboard communicates over default port 9999. To access the Realtime Dashboard:

1. Open your Browser and enter http:// <IP Address>:<Port Number>. The Login screen displays.

2. Enter the Username: admin; Password: admin and click Login.
   
   

   The default Password is admin. Please remember to change the default password.

   
   

3. Refer Appendix A: Troubleshooting if you are facing problem in accessing the Realtime Dashboard.

Configuring Port Number

The communication requests over the Realtime Dashboard travels over a default secured Web port: 9999. If you want to change the port number:

1. Stop the “RealTimeDashboard Service" From Windows Services.
2. Navigate to C:\Program Files (x86)\3VR\RealtimeDashboard folder path.
3. Open the RealTimePeopleCounting.exe.config file and edit the port key value to the value that you want to set.
4. Save the file and restart the RealTimeDashboard Service
5. Access the Realtime Dashboard with the new port number.

For example: http://<MachineIP>:<New Port Number>

Administration

The Administration tab in the Realtime Dashboard allows the Admin user to view, add, and manage user profile creation, counter group configuration and counter group administration.

Counter Group Administration

The Counter Group Administration allows to add, configure, and manage multiple people counters under single group name.

Adding Counter Group

To Add a counter group:

1. Login to Realtime Dashboard. Select Administration -> Counter Groups Administration.
2. Click Add. The Add Counter Group displays.
   
   
   
3. The Location drop-down must be external, since we support only external people counter.
4. Enter the group name of your counter Name.
5. Enter the Maximum Occupancy.

6. Click Add.

   Like Adding Counter Group, Edit and Delete actions can be performed on Group name, Location, and Maximum Occupancy fields.

The Group name displays as shown in the below Figure.

Counter Administration

The Counter Administration allows to add, manage, and configure single or multiple counters to a counter group with IP Address, model and location details.

Adding Counter Configuration

To add counter configuration:

1. Login to Realtime Dashboard. Select Administration -> Counter Administration.
2. Click Add. The Add window displays.
   
   
   
3. Enter the Gate Name and Counter IP Address.

4. Select the Counter Model from the drop-down.

   Under specific conditions, if the event is not received from 3VR VMS, check if the Realtime counter configuration Gate name and People Counter Gate name are the same for APS counter model that you have chosen. Refer to Appendix B for more details.

5. Select the Location drop-down and the Location Group Name drop-down.
   
   The Location is always external, and the Location Group Name is the Counter group name. Refer Adding Counter Group topic in this section for adding counter group name.
6. Check Enable and select Add.

The newly added Counter Group Name displays as shown in the Figure.

Counter Settings

The Settings sub-tab allows the user to configure the 3VR VMS System IP Address and 3VR VMS System Time Zone for specific store working hours.

Configuring 3VR VMS Settings

To configure the settings:

1. Login to Realtime Dashboard. Select Administration -> Settings.
2. The Settings window displays as shown in the below Figure.
   
   
   
3. Enter Store Hours to indicate the start and end time of people count.
4. Enter 3VR VMS IP Address.
5. Select 3VR VMS IP Time Zone from the drop-down.
6. Enter the User Name and Password of 3VR VMS System.
7. Click Save.

User Administration

The User Administration sub-tab allows to add and manage users logging into Realtime Dashboard System.

Adding Users

To add Realtime Dashboard users:

1. Login to Realtime Dashboard. Select Administration -> User Administration.
2. Click Add. The Add window displays.
3. Enter the User Name.
4. Enter a Password and Repeat Password.

Resetting People Count

Under certain conditions, the people count may show inconsistent data or sometime negative value when the store visitors by pass the people counter sensors.

Clicking Reset in the Realtime Dashboard home page as shown in 3VR Realtime Dashboard and alters the people counter to zero. For example, the people counter may show ten visitors, but the user may find twelve visitors who are physically present inside the location. The user must manually reset the value to accommodate the twelve visitors.
The Reset All in Counter Administration→Counter Configuration alters the people counter value of all locations to zero at one click.

Appendix A: Troubleshooting

To check if the Realtime dashboard service is running.

1. Type Services.msc
2. In the service pane, check if Realtime service is running.

Appendix B: Troubleshooting

A case of APS-180 model People Sensors with the Gate Name Configuration that ought to be arranged the equivalent in 3VR Realtime Dashboard in given as a screen capture reference below.