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Velocity connects to the Port IP Address provided within Port Properties and makes a socket connection via the specified port. If Velocity fails to establish the socket connection on that port, you will get port socket error.

Below are the steps to troubleshoot Port Socket Error:

  • Attempt to ping the IP address of the controller

    • If this is successful, move to the next step

    • If this fails, ensure the network connection is set between the controller and Workstation

  • Disable and Reenable Key Components

    • Disable the Port, XBox, and Controller

    • Reenable the Port, XBox, and Controller

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