Installation and Configure Video Services
Video Services have 3 main components for configuration:
Primis Software: Requests video streaming from the video service with no drivers required for the UI.
Video Service: Connects to the DVRs using the information provided by the Primis system and gathers the list of cameras from the DVR system.
Selected DVR: The DVR is where the video clips are stored for retention purposes.
The video service may be installed on the Primis server on a dedicated machine. It is recommended that if there are more than 16 cameras that there be a dedicated server for the streaming of the video cameras.
Install Primis Video Service
Download the most recent file from the partner portal.
Using WinSCP or another tool install the video service.
Run the installation of the .rpm file by:
Primis-server# rpm –ivh fvid-service.rpm
4. Start the Primis video service:
Primis-server# service fvid start
Configure Video Service
Once the video service is installed the next step is to configure Primis to connect to the Primis video service.
Click on the System navigation tab.
On the left, click on the Video, and then the Video Service link.
Enter the required IP, port, and video data.
In the Actions bar, click on Save.
To test the service connection in the actions bar click Test Connection. If successful you have set up the connection! If not check your setting and attempt to connect again.
Adding an NVR Server
Click on the System navigation tab.
On the left, click on the Video, and then the NVR Servers link.
In the Actions bar, click on Add NVR Server.
Enter a Name and a Description for the NVR server. This is simply an identifier.
Enter the IP Address of the server. The server needs to be on the same network as the Mesh Server
Enter the Port number for the NVR server. The default port is 80; however, this can be verified from the NVR server configuration.
Enter a Username and Password. This can also be accessed from the NVR server’s settings or the NVR server’s manual.
Select the type of NVR Server from the Type dropdown menu.
Click the Save button once all the fields are completed.
Once the NVR Server is added all fields except the Type field can be changed. To change the type of the NVR Server, the added server must be deleted and re-added.
Assign Camera to Controlled Area
In order to show a camera associated with a controlled area you must assign it in the controlled area.
Click on the Controlled Area navigation tab.
On the left, click on the Controlled Area link that you wish to add camera to.
In the Controlled Area, click on Cameras tab.
Enter a Camera Name and click the add button.
Set the first time in seconds. This marks the number of seconds of video that will be displayed in the event window.
Set the second number; that is set to the post-event video length in seconds.
When more than one camera is added select Primary on the camera that you want to display event video for when the controlled area generates an alarm.
Select the + button to save the camera to the controlled area.
Video Display Configuration Options
You must set a system configuration flag in order to use AMS Lite.
To configure AMS Lite:
Log in to Primis as a system administrator.
Click on the System navigation tab.
On the left, click on the AMS link. The following screen appears:
Select AMS Lite.
When Enabled is checked on the Database Master server, the server will listen to and collect Access Events from remote node servers in real time. The fields that follow: Host Name, Port, and Protocol - specify the address that remote nodes are reporting to. Generally, this is the same IP address of the main server, or the server’s external IP that is visible to remote nodes. This feature allows the Database Master Server to work as a centralized Log Events repository.
Check the View Monitor box to have the Monitor navigation tab appear at the top of the screen.
Check the Display Video box to enable the video display panel on the right-hand side of the monitor tab.
Click Save.
Video Performance Optimization Considerations
Should there be performance issues due to the number of live streams, the default course of action will be to install the video services on a remote dedicated machine to manage the DVRs.
The Primis application will be able to stream to 16 IP cameras. The first course of action if performance on the desktop is an issue is to look at adjusting the frame rate for streaming live video. Often this can be decreased and will use less memory on the CPU.
Badge Printer Setup
Facility Friend is an easy-to-use, web-based, Enterprise-class, visitor and parcel management system. A receptionist, concierge, or security officer can register and sign in visitors to track who, and where they are visiting within a facility.
Facility Friend now ships as a Primis module; Facility Friend logins sync with Primis. Hosts are integrated from Primis into Facility Friend to sync the cardholder database as your list of hosts with Site Support. You can sync Visitors within Facility Friend to a Default Access Group within Primis.
Currently Supported Printers:
HID Fargo DTC4500
HID Fargo DTC4500e
Evolis Tattoo
Evolis Pebble
Badge Printer Service Setup
Primis Setup with Facility Friend
The Primis system must have some basic configuration completed before you can use the Facility Friend module. Please refer to Appendix A – Basic Primis Setup with Facility Friend to ensure you have set up the Primis system for using Facility Friend.
Printer Setup
Some printer and driver configurations must be done before you can proceed with printing Facility Friend Badge Cards. However, no special licensing is required.
To download the Facility Friend Print Utility installer:
Log into Primis.
Click on the System navigation tab.
On the left, click the Utilities link.
Click the Download sub link.
You will find the Print Utility installer (PrintUtilSetup92b.exe) under Downloads. If not there please contact technical support. Save it to a Windows folder such as c:\tmp.
Note that the following instructions use Windows 10; the instructions should be very similar if you are currently running Windows 8.1 or slightly different in Windows 7. Windows XP and Windows Vista are no longer supported.
6. Download the printer driver from the Internet for the printer you’ll be using to print your badges. E.g. for the HID Fargo DTC 4500 or 4500e go to http://www.hidglobal.com/drivers) and install the driver.
After installing the driver install the printer:
Click on the Search button at the bottom left of your computer and look for “Printers & Scanners”.
Click on Add Printers & Scanners.
Choose Add a local printer or network printer with manual settings
Select Create a new port and select DTC… in the Type of port dropdown box. Click Next.
Enter the TCP/IP Printer Port address of the printer you will be using to print the badge cards and click Next.
Click Next again.
Click Finish.
If you installed the printer driver successfully it will be listed under Manufacturer.
Note: If installing a DTC4500 choose Fargo (not HID) and the desired printer model. In this case DTC4500e. Click Next.
Select Use the driver that is currently installed (recommended) and click Next.
Enter a name for the printer or keep the default. Make a note of the printer name – you will need to add this name to the Facility Friend Printer Utility later. Click Next.
Select Share this printer so that others on your network can find and use it and enter its Share name. Click Next.
Go back to the folder where you downloaded the Facility Friend Print Utility installer (ffPrintUtilSetup.exe), e.g. c:\tmp, and double-click on it.
Click on Next when you see the Welcome screen.
Choose an installation folder or stay with the program files default and click Next.
Click Install.
Once you see the final screen click Finish.
Click on the Show Hidden Icon that is located in the bottom right-hand corner of your screen. It looks something like this:
Right-click on the taskbar and click Taskbar settings and click on Select Which Icons appear on the taskbar.
Locate the (Identiv) ffPrintUtil.exe print utility and toggle the radio button to ON
Its icon will now appear on the bottom right where the other notification icons are displayed.
Right-click on it and choose Open.
In the Select Printer dropdown box, select the name of the printer you entered in Step 10 of these instructions.
Click on the Configuration tab and note the port number (1024 is the default).
Click the white x to close the Facility Friend Print Utility.
Primis Badging
Primis Badging Configuration
Please make sure that you have completed the basic Primis configuration as outlined in Appendix A so that you have a Primis device, a controlled area, a schedule, two user access groups, and two user categories called 0050C2CC37F2, ControlArea1, 24x7, HostUAG and VisitorUAG, and Visitors and Hosts respectively.
Badging Template
The Primis Badging tool is similar to other Vector drawing tools such as Illustrator and CorelDraw.
To create a Badging Template:
Log into Primis.
Click on the Users tab.
On the left, click on the Badging link.
In the Actions bar, click the Add Badging Template.
Enter the Name MainBadgeTemplate and the Description as Double-sided template.
Click on Save.
A default template is created with the site name (Main is the default), first name, last name, and card expiry date, all of which are defined when creating a user. Click on Edit Badge. The following screen is displayed:
It is recommended that you use a full screen in your browser while editing a badging template.
8. Just like other vector drawing tools, in order to edit the template you must first click on one of the icons on the left and then execute the desired action. I.e. To enter text, click on the A icon on the left of the screen, click anywhere on the template you are editing, and add the text:
9. In the same manner you can add a standard Primis user data field. To enter a data field click on the A icon again, click anywhere on the template you are editing, and select a data field from its drop-down near the top of the screen:
The following data fields are supported:
First Name
Last Name
Primis Site (the default site is Main)
Photograph
User Category
Telephone
Start Date
Expiry Date
E.g. you can add a user’s telephone number:
…as well as the category and an image (Import Image):
10. Click on the save icon at the top:
11. Click the Save button:
The following screen is displayed. Note how the preview changed with the enhancements made while editing the badge.
12. Click on the Badging link and then the Add Badging Template button to create another template for the back of the double-sided card i.e. BackTemplate. Click Save.
13. Click on Edit Badge and enter the information for the back of the badge card. E.g.:
14. Click on the save icon at the top:
15. Click the Save button. The following screen is displayed. Note again how the preview changes with the enhancements made to this second template.
16. Click on the Badging link to display the two templates that you have created.
17. Click on the MainBadgeTemplate and select the second template, BackTemplate, from the Back Side dropdown box to create a double-sided badge template.
18. Click Save.
Adding and Printing Badges for Users
We will now create a Host user with some of the data fields used to create the badges we defined.
Click on the Users link from within the Users tab.
In the Actions bar, click Add User.
Enter the Name of the user, as well as a Wiegand Card Number and a Telephone number.
Click the HostUAG User Access Group to move it to selected.
Note how Badge lists the templates (MainBadgetemplate and BackTemplate) we created before.
5. Click Save.
6. Stay on the same screen and note how its title has changed to View/Edit. Confirm that the Badge is set to MainBadgeTemplate and the Category is set to (the previously created) Hosts (see Appendix A for more details on Categories.)
7. Click on Upload Photo to upload a photograph of the user.
8. Enter an Expire Date.
9. Click Save.
10. The options at the bottom of the screen change when the badge is saved. Click on Print Badge.
A preview is shown of the front (MainBadgetemplate) and back (BackTemplate) of the card with the actual user data fields completed.
11. Click on the Config button. The following screen is displayed:
12. Enter the IP Address of your Windows workstation (not the one for the printer unless they are the same) where you installed the Facility Friend Print Utility.
13. Enter the Port number used by the printer whose name you noted during configuration of the Facility Friend Print Utility (Step 23 in Printer Setup).
14. Click on the Test button.
If you don’t get a Connection Test Successful! message, double-check the IP address and the port number, and make sure that you can access the Windows workstation from the Primis Linux server or from another computer. If you believe that the IP address and the port number are correct and the Test button fails, double-check the Firewall on your Windows workstation.
15. If the Test above is successful click on Save.
16. Click on Back.
17. Click on Print Badge.
18. Go back to your Windows workstation and you will notice a blinking print utility icon and two consecutive message bubbles:
19. If you click on the blinking (yellow) print utility icon you will see a preview of the information sent to the printer.
Even though the default ribbon type on your printer driver is Full Color/Resin Black/Overlay it might print green on one side and black on the other as opposed to green on both sides as expected above.
We will now create a Visitor User:
Click on the Users link.
In the Actions bar, click on Add User.
Enter a Name for the user as well as Wiegand Card Number and a Telephone number.
Select MainBadgeTemplate in the Badge dropdown box.
Select VisitorUAG as its User Access Group.
Click Save.
Edit the User and select Visitor from the Category dropdown box.
Set the Expire date to 26, August 2023.
Click Save.
Click on the Users link. Note how we’ve created two users each with different card #s and different access groups
