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BEFORE installation and/or activation of your new panel or kiosk, please read this guide carefully and consult your Identiv dealer or selling agent regarding questions or concerns.
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Section 2: Accessories and Modifications
All panels and kiosks have been factory tested before shipping to ensure all functions are operating correctly and the panel or kiosk is ready for proper installation and activation. Please see the notes below regarding any modifications to panels or kiosks.
Additional hardware options and technical upgrades that are purchased from your Identiv selling agent or from Identiv directly must be installed by a technician who has been approved for installation by Identiv. CONTACT YOUR IDENTIV SALES REP FOR RECOMMENDATIONS OF APPROVED INSTALLERS.
Please consult with your dealer or Identiv Sales Rep for available accessories and optional hardware if the panel or kiosk you have purchased does not meet your physical or technical requirements. Any third-party, undocumented, or unauthorized physical modifications, additions, or alterations to panels or kiosks will immediately void the manufacturer's warranty.
Any alteration, addition, or modification of the internal components of panels or kiosks may cause damage to these components and interfere with normal operation and will immediately void the manufacturer's warranty.
All internal components that require replacement must be replaced with Identiv factory-approved parts and components and must be replaced by a technician approved by Identiv. Failure to follow this procedure will immediately void the manufacturer’s warranty.
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Physical access to your new panel or kiosk is secured through the keyed lock mechanism located either at the top (EnterphoneTM Enterphone 19), front (EnterphoneTM Enterphone iQ) or back (EnterphoneTM Kiosk).
To ensure proper operation of the locking mechanism, ensure that the lock strike remains perpendicular to the leading edge of the panel or kiosk when the unit is open and showing the strike. If the lock strike is not in the correct position the mechanism may not effectively lock the panel or kiosk.
It is strongly recommended that keys be copied after purchase and placed in a documented and secured location to allow access to the panel or kiosk as needed. Loss of keys will require physical removal and replacement of the lock at the expense of the customer. Lock replacement or modification must be completed by a technician approved by Identiv. Any uncertified or third-party modification of the lock mechanism will immediately void the manufacturer's warranty.
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For privacy and security, Identiv does NOT retain documented copies of keys for panels or kiosks. |
Section 4: Installing your Enterphone
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Check and follow all building codes, regulations and requirements prior to installation, including requirements specific to access for persons with disabilities. Correct installation of your Identiv EnterphoneTM panels, kiosks and access control equipment is a regulatory requirement. |
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Protecting your Enterphone product
DO NOT install panels and kiosks in locations that are subject to constant or prolonged direct sunlight without the appropriate protection or covering hardware.
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Excessive heat and prolonged temperatures above the stated operating tolerances of the panel or kiosk and its components will void the manufacturer warranty. Please see Table 1 for specifications regarding panel and component standard operating temperature ranges. |
DO NOT install or operate panels and kiosks in locations that are subject to constant or prolonged rainfall or inclement weather conditions without the appropriate protection or covering hardware.
DO NOT install or operate panels and kiosks in locations that are subject to water run-off, significant water collection, or high-pressure spray under any circumstances.
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All Enterphone models have an earth-ground connection which must be permanently connected to the building earth by a skilled person. Refer to “E. Protective Earth” in Fig 1 and Fig 2 to make the connections.
Section 5: Powering Up Your Panel
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All panels are powered by one 5A 12VDC power supply. These power supplies must be connected to standard main power outlets. Always ensure that power connections and inputs are secure BEFORE activating the panel and that they have been installed by an Identiv-approved technician. External power input needs to be connected at the power strip “B. 12VDC” as per the marked polarity in the above Figures 1 and 2.
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Length | Minimum Gauge |
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up to 15' | 18 AWG |
15' to 30' | 16 AWG |
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After For Installers, “After installing the Enterphone and connecting power, attach a label to the power cable indicating the max voltage and current (12VDC and 5A)”. |
Section 6: Virtual Access and Programming
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Please refer to the EnterphoneTM Software Administration Guide for additional information concerning the configuration and management of your panel or kiosk. |
The default login information for the Web Application is as follows (both are case-sensitive):
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| Screen Size (inches) | Overall Dimensions (inches) | Weight | Operating Temperature | Power Requirements | Touch Function Capabilities | EnterphoneTM Kiosk | 19 in | 50.0 x 18.0 x 12.0 | 96 lbs | 0o – 49o C | 12v DC, 60 VA min | YES|
EnterphoneTM 19 | 19 in | 20.87 x 16.47 x 4.0 | 21 lbs | 0o – 49o C | 12v DC, 60 VA min | YES | |||||||
EnterphoneTM iQ | 10 in | 16.5 x 12.5 x 3.4 | 16 lbs | 0o – 49o C | 12v DC, 60 VA min | NO |
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