Enterphone 19 and IQ Installation Guide

Enterphone 19 and IQ Installation Guide

This document is an installation and operational reference guide for Enterphone 19 and Enterphone iQ panels.

BEFORE installation and/or activation of your new panel, please read this guide carefully and consult your Hirsch dealer or selling agent regarding questions or concerns.

AFTER activation, you can reach Hirsch Direct Technical Support at +1 (877) 447-7249 or email inquiries to: primissupport@hirschsecure.com

 

Version

REV A

Version

REV A

Date

06-24-2024

Part Number

FR-EM-40-100

Consumer Information

a) This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. Inside this equipment, there is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone company.

b) An applicable certification jacks Universal Service Order Codes (USOC) for the equipment is provided (i.e., RJ11C) in the packaging with each piece of approved terminal equipment.

c) A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug are provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details.

d) The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. [For products approved after July 23, 2001, the REN for this product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3). For earlier products, the REN is separately shown on the label.]

e) If the equipment FR-50-21-50-AD2M and FR-50-21-125-AD2M causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn't practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.

f) The telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the operation of the equipment. If this happens, the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service.

g) Should you experience trouble with this equipment, please contact Hirsch,1900-B Carnegie Ave., Santa Ana, CA 92705 USA, +1 888.809.8880 for repair or warranty information. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.

h) Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission, or corporation commission for information.

If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this FR-50-21-50-AD2M and FR-50-21-125-AD2M does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer.

According to telephone company reports, AC electrical surges, typically resulting from lightning strikes, are very destructive to telephone equipment connected to AC power sources. To minimize damage from these types of surges, a surge arrestor is recommended.

Applicable for Coin or Pay Phone Only

To comply with state tariffs, the telephone company must be given notification prior to connection for customer-owned coin or credit card phones. In some states, the state public utility commission, public service commission, or corporation commission must give prior approval of connection.

Section 1: What is in the Box

Enterphone 19

Item

Part #

Quantity

Item

Part #

Quantity

Enterphone Unit

FR-50-21-125-AD2M

1

POTS Surge Protector

115243R3R

1

¼"–20 × 2" stainless steel self-tapping screw, Phillips head
(DIN ISO 7049 type H)

115280R3R

4

Dry Wall Anchor

115281R3R

2

Power Supply

115242R3R

1

Power Supply Barrel Connector

FR-221-2012

1

Installation Guide

FR-EM-40-100

1

Enterphone 19 Configuration Sheet

FR-CS-40-19

1

Keys

FR-368-2337

2

Enterphone IQ

Item

Part #

Quantity

Item

Part #

Quantity

Enterphone Unit

FR-50-21-50-AD2M

1

POTS Surge Protector

115243R3R

1

¼"–20 × 2" stainless steel self-tapping screw, Phillips head
(DIN ISO 7049 type H)

115280R3R

4

Dry Wall Anchor

115281R3R

2

Power Supply

115242R3R

1

Power Supply Barrel Connector

FR-221-2012

1

Installation Guide

FR-EM-40-100

1

Enterphone IQ Configuration Sheet

FR-CS-40-IQ

1

Keys

FR-368-2337

2