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Section 1: What is in the Box
Enterphone 19
Item | Part # | Quantity |
|---|---|---|
Enterphone Unit | FR-50-21-125 | 1 |
POTS Surge Protector | 1 | |
¼"–20 × 2" stainless steel self-tapping screw, Phillips head | 4 | |
Dry Wall Anchor | 2 |
Enterphone IQ
Item | Part # | Quantity |
|---|---|---|
Enterphone Unit | FR-50-21-50 | 1 |
POTS Surge Protector | 1 | |
¼"–20 × 2" stainless steel self-tapping screw, Phillips head | 4 | |
Dry Wall Anchor | 2 |
Enterphone Kiosk
Item | Part # | Quantity |
|---|---|---|
Enterphone Unit | FR-50-25-13 | 1 |
POTS Surge Protector | 1 | |
¼"–20 × 2" stainless steel self-tapping screw, Phillips head | 4 | |
Dry Wall Anchor | 2 |
Section 2: Accessories and Modifications
All panels and kiosks have been factory tested before shipping to ensure all functions are operating correctly and the panel or kiosk is ready for proper installation and activation. Please see the notes below regarding any modifications to panels or kiosks.
Additional hardware options and technical upgrades that are purchased from your Identiv selling agent or from Identiv directly must be installed by a technician who has been approved for installation by Identiv. CONTACT YOUR IDENTIV SALES REP FOR RECOMMENDATIONS OF APPROVED INSTALLERS.
Please consult with your dealer or Identiv Sales Rep for available accessories and optional hardware if the panel or kiosk you have purchased does not meet your physical or technical requirements. Any third-party, undocumented, or unauthorized physical modifications, additions, or alterations to panels or kiosks will immediately void the manufacturer warranty.
Any alteration, addition, or modification of the internal components of panels or kiosks may cause damage to these components and interfere with normal operation and will immediately void the manufacturer warranty.
All internal components that require replacement must be replaced with Identiv factory approved parts and components and must be replaced by a technician approved by Identiv. Failure to follow this procedure will immediately void the manufacturer warranty.
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3: Physical Access
Physical access to your new panel or kiosk is secured through the keyed lock mechanism located either at the top (EnterphoneTM Enterphone 19), front (EnterphoneTM Enterphone iQ) or back (EnterphoneTM Kiosk).
To ensure proper operation of the locking mechanism, ensure that the lock strike remains perpendicular to the leading edge of the panel or kiosk when the unit is open and showing the strike. If the lock strike is not in the correct position the mechanism may not effectively lock the panel or kiosk.
It is strongly recommended that keys be copied after purchase and placed in a documented and secured location to allow access to the panel or kiosk as needed. Loss of keys will require physical removal and replacement of the lock at the expense of the customer. Lock replacement or modification must be completed by a technician approved by Identiv. Any uncertified or third-party modification of the lock mechanism will immediately void the manufacturer warranty.
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For privacy and security, Identiv does NOT retain documented copies of keys for panels or kiosks |
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4: Installing your Enterphone
Before you begin
Check that your Enterphone product includes the following mounting hardware:
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Identify the appropriate mounting diagram for your Enterphone product below.
Enterphone iQ |
Enterphone 19 |
Choosing an appropriate install location
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Use the correct mounting diagram to measure the mounting hole locations.
For screws into wall studs, drill a pilot hole 2″ deep using a 7/16″ drill bit.
For screws using drywall anchors, drill a pilot hole using a 7/16″ drill bit.
Your Enterphone product has three cut-outs on the back for cable routing. Identify which cut-out or cut-outs you will use, and make any necessary cut-outs in the wall.
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Screw the supplied screws into the pilot holes or wall anchors, leaving a small amount of the shaft protruding.
Hang the Enterphone iQ unit on the screws. Check that it is seated securely.
Screw down all four screws.
Enterphone 19
Secure the unit to the wall using the supplied screws. If some screws are using wall anchors, secure the screws to the wall studs first.
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All Enterphone models have an earth-ground connection which must be permanently connected to building earth by a skilled person. Refer to “E. Protective Earth” in Fig 1 and Fig 2 to make the connections.
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5: Powering Up Your Panel and Kiosk
All panels are powered by one 5A 12VDC power supply. These power supplies must be connected to standard mains power outlets. Always ensure that power connections and inputs are secure BEFORE activating the panel and that they have been installed by an Identiv approved technician. External power input needs to be connected at the power strip “B. 12VDC” as per the marked polarity in the above Figures 1 and 2.
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After installing the Enterphone and connecting power, attach a label to the power cable indicating the max voltage and current (12VDC and 5A). |
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6: Virtual Access and Programming
Tenant and access updating of the panel is accomplished through the Identiv Web Graphical User Interface (GUI). The Web Administration and login page for this GUI are accessible via any standard web browser, provided that the PC is on the same Local Area Network as the panel. The default IP address for each panel is 192.168.123.101.
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