This document is an installation and operational reference guide for Enterphone 19, Enterphone 21, and EnterphoneiQ panels, and Enterphone Kiosks.
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Additional hardware options and technical upgrades that are purchased from your Identiv selling agent or from Identiv directly must be installed by a technician that who has been approved for installation by Identiv. CONTACT YOUR IDENTIV SALES REP FOR RECOMMENDATIONS OF APPROVED INSTALLERS.
Please consult with your dealer or Identiv Sales Rep for available accessories and optional hardware if the panel or Kiosk kiosk you have purchased does not meet your physical or technical requirements. Any third-party, undocumented, or unauthorized physical modifications, additions, or alterations to panels or kiosks will immediately void the manufacturer warranty.
Any alteration, addition, or modification of the internal components of panels or kiosks may cause damage to these components and interfere with normal operation and will immediately void the manufacturer warranty.
All internal components that require replacement must be replaced with Identiv factory approved parts and components and must be replaced by a technician approved by Identiv. Failure to follow this procedure will immediately void the manufacturer warranty.
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Physical access to your new panel or kiosk is granted and secured through the keyed lock mechanism that is located either at the top (EnterphoneTM Enterphone 19), on the front (EnterphoneTM Enterphone IQ) or on the back (EnterphoneTM Kiosk) of your panel or Kiosk.
To ensure proper operation of the panel and kiosk locking mechanismsmechanism, ensure that the lock strike remains perpendicular to the leading edge of the panel or kiosk when either the unit is open and showing the strike. If the lock strike is not in the correct position the mechanism may not effectively lock the panel or kiosk
It is strongly recommended that keys be copied after purchase and placed in a documented and secured location to allow access to the panel or kiosk as needed. Loss of keys will require physical removal and replacement of the lock at the expense of the customer. Lock replacement or modification must be completed by a technician approved by Identiv. Any uncertified or third-party modification of the lock mechanism will immediately void the manufacturer warranty.
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Enterphone iQ |
Enterphone 19  |
Choosing an appropriate install location
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| Note |
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DO NOT connect the product to power or power up the product yet. |
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Mount the product
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Secure the unit to the wall using the supplied screws. If some screws are using wall anchors, secure the screws to the wall studs first.
Ground Connection
All Enterphone models have an earth-ground connection which must be permanently connected to building earth by a skilled person. Refer to “E. Protective Earth” in Fig 1 and Fig 2 to make the connections.
Section 4: Powering Up Your Panel and Kiosk
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