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For details about the Windows versions supported by recent Velocity releases, see the table below Step 4 in the Introduction topic below.

The details for installing IIS to support the Velocity Web Services Client vary somewhat for each version of Windows; that information is provided in the appropriate version of the Velocity Web Services Client Installation Guide and Release Notes. For your convenience, this topic provides procedures for installing IIS on Windows 10 Pro, Windows Server 2016, and Windows Server 2019.

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  • A physical access control system with various hardware components controlled by version 3.8.4 5 of the Hirsch Velocity security management system software

  • The optional Velocity Web Services Client

  • A Web Server running Microsoft’s Internet Information Services (IIS) (version 6.0 or later)

  • A personal computer, tablet computer, or smartphone running a relatively current Web browser such as:

    • Google’s Chrome minimum version is 45.0 but recommended is 98.0

    • Microsoft’s Edge minimum version is 18.0 but recommended is 98.0

    • Mozilla’s Firefox minimum version is 34.0 but recommended is 97.0

    • Apple’s Safari minimum version is 10.0, but it is recommended is to be 15

Identiv recommends using Google’s Chrome browser with a device display resolution of 1024 x 768. (At a lower resolution, you will not be able to see part of a large an extensive dialog such as Credential Properties.)

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The optional Velocity Web Services Client can be installed either as part of a full Velocity 3.8.4 5 installation or separately after the Velocity installation. After installing this client, you must also perform a few configuration and setup tasks.

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Before installing and using the Velocity Web Services Client, you must first install Microsoft’s Internet Information Services (IIS) on either your standalone Workstation, Velocity Server, or dedicated IIS Server.  The following table shows which versions of Windows are supported by Velocity 3.8.4 5 for those computer roles.

System Role

The supported version of Windows by Velocity 3.8.45

Velocity Server

  • Windows Server 2016

  • Windows Server 2019

Velocity Standalone Workstation

  • Windows Server 2016

  • Windows Server 2019

  • Windows 10 Pro

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  1. Open Control Panel.

  2. Locate and click on the ‘Turn Windows Features on or off link.

  3. In the resulting Windows Features dialog, expand the .NET Framework 3.5 (includes .NET 2.0 and 3.0), the .NET Framework 4.7 Advanced Services, and the Internet Information Services folders to reveal the available options.

  4. Check [√]the following set of options, and then click OK. (Most of these options are shown in the following subsequent screen capture.)

    • .NET Framework 3.5 (includes .NET 2.0 and 3.0)

    • .NET Framework 3.5 (includes .NET 2.0 and 3.0) > Windows Communication Foundation HTTP Activation

    • .NET Framework 3.5 (includes .NET 2.0 and 3.0) > Windows Communication Foundation Non-HTTP Activation

    • .NET Framework 4.7 Advanced Services > ASP.NET 4.7

    • NET Framework 4.7 Advanced Services > WCF Services > TCP Port Sharing

    • Internet Explorer 11

    • Internet Information Services > Web Management Tools > IIS 6 Management Compatibility

    • Internet Information Services > Web Management Tools > IIS 6 Management Compatibility > IIS 6 Management Console

    • Internet Information Services > Web Management Tools > IIS 6 Management Compatibility > IIS 6 Scripting Tools

    • Internet Information Services > Web Management Tools > IIS 6 Management Compatibility > IIS 6 WMI Compatibility

    • Internet Information Services > Web Management Tools > IIS 6 Management Compatibility > IIS 6 Metabase and IIS 6 configuration compatibility

    • Internet Information Services > Web Management Tools > IIS Management Console

    • Internet Information Services > World Wide Web Services > Application Development Features > .NET Extensibility 3.5

    • Internet Information Services > World Wide Web Services > Application Development Features > .NET Extensibility 4.7

    • Internet Information Services > World Wide Web Services > Application Development Features > ASP.NET 3.5

    • Internet Information Services > World Wide Web Services > Application Development Features > ASP.NET 4.7

    • Internet Information Services > World Wide Web Services > Application Development Features > ISAPI Extensions

    • Internet Information Services > World Wide Web Services > Application Development Features > ISAPI Filters

    • Internet Information Services > World Wide Web Services > Common HTTP Features > Default Document

    • Internet Information Services > World Wide Web Services > Common HTTP Features > HTTP Errors

    • Internet Information Services > World Wide Web Services > Common HTTP Features > Static Content

    • Internet Information Services > World Wide Web Services > Performance Features > Static Content Compression

  5. Close the Control Panel.

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  1. Open Control Panel.

  2. Locate and click on the ‘Turn Windows Features on or off link.

  3. In the resulting Server Manager window, click the Features item (in the left pane) , and then click the Add Features link.

  4. In the resulting Add Roles and Features Wizard, provide the necessary information and click Next on each of the first few pages.

  5. On the Select server roles page of the wizard, check [√]the Web Server (IIS) role, and click Next.

  6. In the resulting dialog that asks ‘Add features that are required for Web Server (IIS)?’, check[√] the option to ‘Include management tools (if applicable),’ and click the Add Features button.

  7. On the Select features page of the wizard, check [√]the following options (as shown in the following screen capture), and click Next.

    • .NET Framework 3.5 Features

    • .NET Framework 3.5 Features > .NET Framework 3.5 (includes .NET 2.0 and 3.0)

    • .NET Framework 4.6 Features > ASP.NET 4.6

    • .NET Framework 4.6 Features > WCF Services > TCP Port Sharing

  8. On the wizard's resulting Web Server Role (IIS) page, read the displayed information, and click Next.

  9. On the wizard's resulting Select role services page check [√] the following options (as shown in the next screen capture), and click Next.

    • Web Server

    • Web Server > Common HTTP Features

    • Web Server > Common HTTP Features > Default Document

    • Web Server > Common HTTP Features > Directory Browsing

    • Web Server > Common HTTP Features > HTTP Errors

    • Web Server > Common HTTP Features > Static Content

    • Web Server > Common HTTP Features > HTTP Redirection

    • Web Server > Health and Diagnostics

    • Web Server > Health and Diagnostics > HTTP Logging

    • Web Server > Performance

    • Web Server > Performance > Static Content Compression

    • Web Server > Security

    • Web Server > Security > Request Filtering

    • Web Server > Application Development

    • Web Server > Application Development > .NET Extensibility 3.5

    • Web Server > Application Development > .NET Extensibility 4.6

    • Web Server > Application Development > ASP.NET 3.5

    • Web Server > Application Development > ASP.NET 4.6

    • Web Server > Application Development > ISAPI Extensions

    • Web Server > Application Development > ISAPI Filters

    • Management Tools

    • Management Tools > IIS Management Console

    • Management Tools > IIS 6 Management Compatibility

    • Management Tools > IIS 6 Management Compatibility > IIS 6 Metabase Compatibility

    • Management Tools > IIS 6 Management Compatibility > IIS 6 Management Console

    • Management Tools > IIS 6 Management Compatibility > IIS 6 Scripting Tools

    • Management Tools > IIS 6 Management Compatibility > IIS 6 WMI Compatibility

    • Management Tools > IIS Management Scripts and Tools

  10. On the wizard's resulting Confirm installation selections page, check [√] the option to ‘Restart the destination server automatically if required, and review the displayed information to determine whether it is correct.

    • If something is not correct, click Previous to return to the previous page and make the necessary changes.

    • If everything is correct, click Install.

      Progress messages on the Installation progress page of the wizard are displayed until the installation is complete.

  11. Verify that the Web Server (IIS) role was installed in the Server Manager window You can then close the Server Manager window and the Control Panel.

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  1. Open Control Panel.

  2. Locate and click on the ‘Programs and Features’ link.

  3. Once in Programs and Features window ,click on the 'Turn Windows Features on or off link.

  4. In the resulting Server Manager window, click the Dashboard item (in the left pane), and click the Add roles and features link.

  5. In the resulting Add Roles and Features Wizard | Before you Begin, click Next.

  6. In the resulting Add Roles and Features Wizard | Installation Type, select Role-based or feature-based installation, and click Next.

  7. In the resulting Add Roles and Features Wizard | Server Selection, select Select a server from the server pool, and click Next.

  8. In the resulting Add Roles and Features Wizard | Server Roles, select Web Server (IIS).

  9. In the resulting dialog that asks ‘Add features that are required for Web Server (IIS)?’, check[√] the option to ‘Include management tools (if applicable)’, and click the Add Features button then click Next.

  10. On the Select features page of the wizard, check [√]the following options (as shown in the next screen capture), and click Next.

    • .NET Framework 3.5 Features

    • .NET Framework 3.5 Features > .NET Framework 3.5 (includes .NET 2.0 and 3.0)

    • .NET Framework 4.7 Features

    • .NET Framework 4.7 Features > .NET Framework 4.7 (Installed)

    • .NET Framework 4.7 Features > WCF Services > TCP Port Sharing (Installed)

      Image RemovedImage Added
  11. In the resulting Add Roles and Features Wizard | Web Server Role (IIS), read the displayed information, and click Next.

  12. On the resulting Select role services page of the wizard, check [√] the following options (as shown in the next screen capture), and click Next.

    • Web Server

    • Web Server > Common HTTP Features

    • Web Server > Common HTTP Features > Default Document

    • Web Server > Common HTTP Features > Directory Browsing

    • Web Server > Common HTTP Features > HTTP Errors

    • Web Server > Common HTTP Features > Static Content

    • Web Server > Common HTTP Features > HTTP Redirection

    • Web Server > Health and Diagnostics

    • Web Server > Health and Diagnostics > HTTP Logging

    • Web Server > Performance

    • Web Server > Performance > Static Content Compression

    • Web Server > Security

    • Web Server > Security > Request Filtering

    • Web Server > Application Development

    • Web Server > Application Development > .NET Extensibility 3.5

    • Web Server > Application Development > .NET Extensibility 4.7

    • Web Server > Application Development > ASP.NET 3.5

    • Web Server > Application Development > ASP.NET 4.7

    • Web Server > Application Development > ISAPI Extensions

    • Web Server > Application Development > ISAPI Filters

    • Management Tools

    • Management Tools > IIS Management Console

    • Management Tools > IIS 6 Management Compatibility

    • Management Tools > IIS 6 Management Compatibility > IIS 6 Metabase Compatibility

    • Management Tools > IIS 6 Management Compatibility > IIS 6 Management Console

    • Management Tools > IIS 6 Management Compatibility > IIS 6 Scripting Tools

    • Management Tools > IIS 6 Management Compatibility > IIS 6 WMI Compatibility

    • Management Tools > IIS Management Scripts and Tools

      Image RemovedImage Added
  13. On the resulting Confirm installation selections page of the wizard, check [√] the option to ‘Restart the destination server automatically if required’, and review the displayed information to determine whether it is correct.

    • If something is not correct, click Previous to return to the previous page and make the necessary changes.

    • If everything is correct, click Install.

  14. On the Installation progress page of the wizard, progress messages are displayed until the installation is complete.

  15. In the Server Manager window, verify that the Web Server (IIS) role was installed. You can then close the Server Manager window and the Control Panel.

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  • display an About dialog which shows version information for Velocity and the Velocity Web Services Client

  • open the Settings page where you can specify some options for the Velocity Web Services Client (including the “Landing Page” which is the default page displayed after you log in)

  • Open the Enrollment tab to set the Query Size which will determine the Enrollment Manager Search results (between 5 - 50).  The default value is 10.

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  • Open the Alarms tab to view the default fields:

  • Open the Events tab to view the default fields:

  • Select the Status Dashboard to view the default fields.

  • Click the Security Settings tab to view and modify the available fields.

  • logout from your current session (and return to the Login page)

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Enrollment Page

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  • Access Summary (Today)

  • People/Credentials

  • Live Events

  • Queued Downloads on your controllers

  • Live Events

  • Performance Status

  • Door Status

  • Status Viewer by Controllers/Ports/Xboxes

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Status Bar

The status bar at the bottom of the Velocity Web Services Client shows the Status of the DIGI*TRAC Service running on the Velocity Server.

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