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SNIB3 OS Reverted to Base Version

SNIB3 OS Reverted to Base Version

Owned by Eduardo Bahena
Last updated: Aug 01, 2024
2 min read

Description

If you are unable to search for Snib3 via SNIB Hunt and Config utility or Velocity application using Ipv4, it is possibly related to symptoms of having a SNIB3 with an OS reporting v1.00.0001.

 

Other related Symptoms

Users may notice any of these symptoms while using a SNIB3 with base-OS firmware 01.00.0001. The image below is taken from controller properties. (Keep in mind the versions will only populate once you have established communication with the controller)

image-20240619-165633.png

·       OSDP readers falling offline, requiring a reboot of the panel to reestablish a secure OSDP connection.

·       RS-485 readers do not connect and users will get a message stating: Reader does not support secure OSDP (Default Keys)

 Solution

Flash the SNIB3 OS to 1.04.0002

image-20240619-165712.png

Resources

Link to OS file:

 

Link to Guide on Flashing SNIB3

https://identivdocs.atlassian.net/wiki/spaces/HBI/pages/1844903977

 

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