Getting Started

Installing 3VR OpCenter

3VR OpCenter™ client software allows you to access a 3VR Smart Recorder from any PC on your network that meets the minimum system requirements below.

Minimum System Requirements
Operating System	Windows XP Professional SP2 or later, Windows Vista
Processor	Intel and AMD CPUs, 1.1 GHz or higher
Display	Any display capable of 1024x768 resolution or greater
Memory	512 MB RAM or greater
Storage	500MB

Network Requirements
Bandwidth	Broadband connection (384 Kb/s or greater) to 3VR server recommended. Greater bandwidth will result in a better user experience when viewing stored or live video.


Double-click 3VR_Client_Applications-Release 8.1.1.XXXXX.exe to begin the installation process. When the InstallShield Wizard is ready, click Next > to proceed. The InstallShield Wizard will display the 3VR Client Applications End User License Agreement. To accept the terms of the agreement, select I accept the terms in the license agreement radio button. Click Next > to proceed. To install OpCenter, select Typical and click Next> to proceed. Click Install to begin the installation. When installation is complete, click Finish to exit the wizard.

Double-click 3VR_Client_Applications-Release 8.1.1.XXXXX.exe to begin the installation process.
When the InstallShield Wizard is ready, click Next > to proceed.
The InstallShield Wizard will display the 3VR Client
Applications End User License Agreement.
To accept the terms of the agreement, select I accept the terms in the license agreement radio button.
Click Next > to proceed.
To install OpCenter, select Typical and click Next> to proceed.
Click Install to begin the installation.
When installation is complete, click Finish to exit
the wizard.

Licensing 3VR OpCenter


Contact 3VR Customer Support by email (support@3vr.com) or by phone at (415) 513-4572 to request license keys for the client application that you are installing. Launch the client application. A dialog will be displayed prompting you to enter the license key.
4. Enter the license key in the text field. If the license key is correct, the OK button will be enabled. 5. Click OK to enter the license key and proceed to the application’s login screen.

Contact 3VR Customer Support by email (support@3vr.com) or by phone at (415) 513-4572 to request license keys for the client application that you are installing.
Launch the client application.
A dialog will be displayed prompting you to enter
the license key.

4. Enter the license key in the text field. If the license
key is correct, the OK button will be enabled.

5. Click OK to enter the license key and proceed to the
application’s login screen.

A license key is required the first time each application is run on a new client PC. License keys change daily, so a key received from technical support will not be valid for subsequent installations performed on a different day.

Contact 3VR Technical Support by email (support@3vr.com) or by phone at (415) 513-4572 and provide your SmartRecorder’s serial number* to obtain a license key for OpCenter that will be valid for the day of the installation.

* Serial numbers are located on the outside of the unit and start with “BM”

OpCenter Basics

Connecting to a 3VR SmartRecorder over a Network

3VR OpCenter™ client software allows you to access a 3VR system from any desktop computer on your network that meets the minimum system requirements.


Open 3VR OpCenter by double-clicking the shortcut on your desktop or selecting 3VR OpCenter from the Windows Start Menu. At the sign in screen, type in your user name and password. Select the SmartRecorder you will be logging in to from the Server drop-down menu. If your SmartRecorder is not displayed, type the IP address or host name into the Server box. Select your Connection type. If you connect to the 3VR server over a Local Area Network (LAN), select High-speed LAN/WAN. If you connect to the 3VR server over a connection with speeds between 384 Kb/s and 5 Mb/s, select Medium-speed DSL/Cable/WAN. If you connect to the 3VR server using a low-speed connection below 384 Kb/s, select Low-speed Dialup/DSL/Cable/WAN. Click the Sign In button. If you do not have a user name, or if you have forgotten your password, a user with administrative privileges on the 3VR system can create an account or reset your password for you. If you are unsure about which connection speed to select, contact your organization’s IT department.

Open 3VR OpCenter by double-clicking the shortcut on your desktop or selecting 3VR OpCenter from the Windows Start Menu.
At the sign in screen, type in your user name and password.
Select the SmartRecorder you will be logging in to from the Server drop-down menu.

If your SmartRecorder is not displayed, type the IP address or host name into the Server box.
Select your Connection type.

If you connect to the 3VR server over a Local Area Network (LAN), select High-speed LAN/WAN.

If you connect to the 3VR server over a connection with speeds between 384 Kb/s and 5 Mb/s, select Medium-speed DSL/Cable/WAN.

If you connect to the 3VR server using a low-speed connection below 384 Kb/s, select Low-speed Dialup/DSL/Cable/WAN.
Click the Sign In button.

If you do not have a user name, or if you have forgotten your password, a user with administrative privileges on the 3VR system can create an account or reset your password for you.
If you are unsure about which connection speed to select, contact your organization’s IT department.

Managing the OpCenter Server List


Open 3VR OpCenter by double-clicking the shortcut on your desktop or selecting 3VR OpCenter from the Windows Start Menu. Click the drop-down arrow next to Server and choose Edit Servers. Click Add to add a new server to the list. Enter the host name or IP address of the 3VR System. The system’s display name will be retrieved the first time OpCenter connects. Click Save. Repeat steps 3-5 to add additional servers. When you are finished adding servers, click Close to return to the Sign In window. The procedure outlined above is used when adding both standalone 3VR SmartRecorders and Enterprise Appliances to the server list.

Open 3VR OpCenter by double-clicking the shortcut on your desktop or selecting 3VR OpCenter from the Windows Start Menu.
Click the drop-down arrow next to Server and choose Edit Servers.
Click Add to add a new server to the list.
Enter the host name or IP address of the 3VR System.

The system’s display name will be retrieved the first
time OpCenter connects.
Click Save.
Repeat steps 3-5 to add additional servers.
When you are finished adding servers, click Close to
return to the Sign In window.

The procedure outlined above is used when adding both standalone 3VR SmartRecorders and Enterprise Appliances to the server list.

Resizing and Closing OpCenter

3VR OpCenter™ can be resized in the same way as any other Windows application using the controls in the upper right corner.

Minimizes OpCenter

Maximizes OpCenter

Restores OpCenter

Customize the size of your OpCenter window by clicking any edge of the window and dragging until the window has reached the desired size.

Click and drag in a corner of the window and drag to resize the window vertically and horizontally at the same time.
Resizing OpCenter will allow more event cards to be displayed at a time. However, all functionality will remain the same at different window sizes.

Closes OpCenter and signs the user out of the application.

Monitoring Recent Events

Viewing Events


To view details and the video associated with an event, click on an event card. When selected, the event will be highlighted in orange. The following features are available for some event types: Video clip: video clip associated with the selected event High quality images: for a face event, a set of high quality images generated from the event will be displayed in the Image tab of the Event Detail Viewer Person details: if a face event has been matched to a person in the 3VR system, the person’s details will be displayed in the Person tab of the Event Detail Viewer. Alert details: if an event has triggered an alert, the color representing the alert will be displayed across the top of the event card, and details about the alert will appear in the Alerts tab of the Event Detail Viewer. Note details: if you select an event with a note, the note will be displayed in the Notes tab of the Event Detail Viewer. Refer Working with Alerts and Working with Notes chapter for more details.

To view details and the video associated with an event, click on an event card.

When selected, the event will be highlighted in orange.
The following features are available for some event types:
- Video clip: video clip associated with the selected event
- High quality images: for a face event, a set of high quality images generated from the event will be displayed in the Image tab of the Event Detail Viewer
- Person details: if a face event has been matched to a person in the 3VR system, the person’s details will be displayed in the Person tab of the Event Detail Viewer.
- Alert details: if an event has triggered an alert, the color representing the alert will be displayed across the top of the event card, and details about the alert will appear in the Alerts tab of the Event Detail Viewer.
- Note details: if you select an event with a note, the note will be displayed in the Notes tab of the Event Detail Viewer.

Refer Working with Alerts and Working with Notes chapter for more details.

Monitor Panel Overview

The OpCenter Monitor panel allows you to view events as they happen. You can specify which cameras to view, and what types of events are displayed.


To go to the Monitor panel, click the Monitor tab. The channel selector allows you to select a camera or set of cameras to view. Refer selecting channels chapter for information about choosing channels. Select a recent time frame to search for events. Click the arrow to open the event type drop-down menu. Click the check box beside an event type to display events of that type. Check the With Alerts or With Notes boxes to display only events that have triggered an alert or have notes. The Monitor panel will update to display event cards matching the specified criteria. Click a size icon to change the size of event cards and the number of event cards displayed. The check box in the Event Detail Viewer controls whether video will automatically play when an event card is selected. By default this box is checked. Video from the event is played back in the upper half of the Event Detail Viewer. Click the tabs in the lower half of the Event Detail Viewer to see images, notes, cases, and other information associated with the event.

To go to the Monitor panel, click the Monitor tab.
The channel selector allows you to select a camera or set of cameras to view.

Refer selecting channels chapter for information about choosing channels.
Select a recent time frame to search for events.
Click the arrow to open the event type drop-down menu. Click the check box beside an event type to display events of that type.

Check the With Alerts or With Notes
boxes to display only events that have triggered an alert or have notes.
The Monitor panel will update to display event cards matching the specified criteria.
Click a size icon to change the size of event cards and the number of event cards displayed.
The check box in the Event Detail Viewer controls whether video will automatically play when an event card is selected. By default this
box is checked.
Video from the event is played back in the upper half of the Event Detail Viewer.
Click the tabs in the lower half of the Event Detail Viewer to see images, notes, cases, and other information associated with the event.

Event Types and Filters

The 3VR System generates several types of events. Event types such as license plate events appear in the monitor panel if they have been installed as a plug-in on the system.

Face events will not appear unless they have been configured on the camera of interest.


A. Motion events are created when the system detects movement in the camera’s field of view. B. Face events indicate that the system detected a person during a motion event. Face events display the best views of a person’s face.
The Alerts and Notes event filters can be used in combination with event types to restrict the set of events to those that have triggered alerts or have notes attached: C. Alert events are motion or face events that meet user-defined criteria for an alert, such as a targeted face or motion occurring during a specified time range. D. Note events are events to which a user has attached a note.

A. Motion events are created when the system detects movement in the camera’s field of view.

B. Face events indicate that the system detected a person during a motion event. Face events display the best views of a person’s face.

The Alerts and Notes event filters can be used in combination with event types to restrict the set of events to those that have triggered alerts or have notes attached:

C. Alert events are motion or face events that meet user-defined criteria for an alert, such as a targeted face or motion occurring during a specified time range.

D. Note events are events to which a user has attached a note.

Motion Events

In the Monitor panel, a motion event card is displayed when the system detects movement in the camera’s field of view.

Motion event cards feature:

a. Images: each motion event card displays up to three still frames from the event.

Early frame: a frame near the beginning of the motion event
Middle frame: a frame from the middle of the motion event
Late frame: a frame near the end of the motion event

b. Camera number and name: the number and name of the camera that captured the motion event.

c. Event start time: the time that motion was first detected by the camera.

d. Event duration: the length of time continuous motion was detected.

Quickly search for related motion events by right-clicking on a motion event card and selecting Search for Channel or Search for Time.

Face Events

In the Monitor panel, a face event card is displayed when the system finds a face in the video stream.

All face event cards feature the following elements:

Face image: the best image of the individual’s face.
Camera: the number and name of the camera which captured the event.
Event time: the time the face was detected.
Face event type: there are three types of face event cards: Indexed, Matched, and New.
- Indexed face events can be used to search for similar faces or create a person profile
- Matched face events have been manually matched to a known person already in the system
- New face events have been used to create a new person profile

Face events are generated only when facial surveillance has been enabled on the camera of interest. To enable facial surveillance on your system, consult your 3VR sales representative and/or 3VR professional services.

Customizing the Monitor Panel View

Selecting Channels


Channels are selected at the top of the Monitor panel.
To view a camera name, point the mouse at the camera number but do not click. The camera name will be displayed as a tool-tip.
Click a single channel number to show only events captured by that camera.

Adjusting the Number of Events per Page


You can change the size and number of the event cards displayed per page in the Monitor panel. Making event cards smaller allows you to view more events at a time. Click The resulting event cards are at their largest size, and the images on motion event cards are cropped. Roll the mouse below each image in the card to see the full image pop up. Click The resulting event cards display a single image from each event at full size, the start time and length of the event. Click The resulting event cards display a single image from each event at intermediate size, the start time and length of the event. Click Event cards function the same way at any size: When you click on an event card, video will play, and any information about the event will be displayed in the Event Detail Viewer.

You can change the size and number of the event cards displayed per page in the Monitor panel. Making event cards smaller allows you to view more events at a time.

Click

The resulting event cards are at their largest size, and the images on motion event cards are cropped. Roll the mouse below each image in the card to see the full image pop up.
Click
The resulting event cards display a single image from each event at full size, the start time and length of the event.
Click
The resulting event cards display a single image from each event at intermediate size, the start time and length of the event.
Click

Event cards function the same way at any size: When you click on an event card, video will play, and any information about the event will be displayed in the Event Detail Viewer.

Viewing Video in the Monitor Panel

Playing Video from Events

When you select an event card, the video associated with the event will automatically play in the video player. As video plays, the timeline below the video indicates where you are in the video.

The time of the event and the length of the video are displayed to the right of the playback controls. The time is displayed in hours, minutes, seconds, and hundredths of a second. Video playback controls operate like a typical home video player, with play, pause, rewind, fast forward, and slow motion.

Button	Action
	Click the play button to play the video at normal speed.
	Click the pause button, then click the forward button to step forward one frame at a time. Click the play button to resume playing video at normal speed.
	Click the pause button to pause the video.
	Click the pause button, then click the back button to step backward one frame at a time. Click the play button to resume playing video at normal speed.
	Click the slow motion button to play the video in slow motion. Clicking this button up to three times will allow you to view the video at one-half, one-quarter, one-eighth, and one-sixteenth of normal speed. Click the play button to resume playing video at normal speed.
	The save frame button appears when motion event video is paused. Click this button to create an image from a video frame.
	Click the fast forward button to play the video at 2x speed. Click again to play at 3x speed, click again to play at 4x speed. Click the play button to resume playing video at normal speed.
	Click the rewind button to rewind the video at 1x speed; continue clicking to rewind at 2x, 3x, and 4x speeds. Click the play button to resume playing video at normal speed.

To view event details without playing the event video, hold down the Alt key when you click on an event or deselect the check box displayed below the right end of the video timeline.

Scanning Events from a Single Channel

The Scan Forward button allows you to watch video from sequential events of the same type on the same camera. To stop scanning, press the Scan Forward button again. Scanning also stops when you manually select a different motion event, or change cameras, time period, or event types.

When scanning, the next event card from the same camera will be selected automatically at the end of each event. The selected event card is highlighted in orange. When scanning, events from only one camera and event type will be played. For example, if a motion event on channel 14 is selected when scanning begins, only motion events from channel 14 will be selected. Video from any other selected cameras or event types will not play.

Viewing Video

Viewing Video in the Monitor Panel

Watching Live Video in the Monitor Panel

The Live Video tab allows you to monitor one live video feed in the Monitor or Search panel. This lets you keep an eye on one important channel while viewing event cards from a number of channels.There are two ways to turn on live video in the Monitor panel:


Select an event, and click the Live Video tab in the Event Detail Viewer. This will show the live video feed from the channel that captured the selected event. When no event card is selected, or to change the live video channel that is currently selected, click the arrow on the pop-up menu at the bottom right of the video and select a different channel from the list. To turn off live video, choose None from the menu at the bottom right of the video. The live video feed will stop.

Select an event, and click the Live Video tab in the Event Detail Viewer.
This will show the live video feed from the channel that captured the selected event.
When no event card is selected, or to change the live video channel that is currently selected, click the arrow on the pop-up menu at the bottom right of the video and select a different channel from the list.
To turn off live video, choose None from the menu at the bottom right of the video. The live video feed will stop.

Playing Full-Length Video Associated with a Face Event

Face events are only generated on channels configured for face finding. To enable face finding, consult your 3VR sales representative.

When a face is detected during a motion event, a face event will be generated from the segment of the associated motion event video when a face was found.


Right-click on a face event card. From the resulting menu, select Play Motion Video. The entire motion event video will play in the video player.

Playing Synchronized Video from an Event

To view video from other channels that occurred around the same time as an event of interest.


Right-click on the event card and select Play Synchronized Video. Click Continue to confirm that you wish to play synchronized video. The Video panel will open and play video from the selected channel and others at the time your event occurred: The timeline across the top of the Video panel displays a 15 minute time range. The time when the video you are viewing took place is displayed above the timeline. When you are watching stored video, the current video time is highlighted in yellow, and the indicator moves forward along the timeline as time passes. Synchronized video is not available for very recent events (i.e., events that have occurred within the past 30 seconds).

Right-click on the event card and select Play Synchronized Video.
Click Continue to confirm that you wish to play synchronized video.
The Video panel will open and play video from the selected channel and others at the time your event occurred:
- The timeline across the top of the Video panel displays a 15 minute time range. The time when the video you are viewing took place is displayed above the timeline.
- When you are watching stored video, the current video time is highlighted in yellow, and the indicator moves forward along the timeline as time passes.

Synchronized video is not available for very recent events (i.e., events that have occurred within the past 30 seconds).

Viewing Live Video


Click the Video tab to go to the Video panel. Select Display live video radio button. The timeline across the top of the Video panel displays a 15 minute time range. The time when the video you are viewing took place is displayed above the timeline. When you are watching live video, the current video time is highlighted in green, and the indicator moves forward along the timeline as time passes.

Click the Video tab to go to the Video panel.
Select Display live video radio button.

The timeline across the top of the Video panel displays a 15 minute time range. The time when the video you are viewing took place is displayed above the timeline.

When you are watching live video, the current video time is highlighted in green, and the indicator moves forward along the timeline as time passes.

When you are viewing stored video, the time is highlighted in yellow.

Selecting Channels in the Video Panel

Manually selecting Channels


Choose Select channels manually radio button. Select the number of cameras to view. If there is no option to view 16 channels on a 16, 24, or 32 channel system, make sure that the OpCenter window is maximized and that you are viewing OpCenter on a monitor with sufficient resolution for 16 channels (minimum 1280x1024). Click the down arrow in the corner of a video panel to display the list of channels and select the new channel.

Choose Select channels manually radio button.
Select the number of cameras to view.

If there is no option to view 16 channels on a 16, 24, or 32 channel system, make sure that the OpCenter window is maximized and that you are viewing OpCenter on a monitor with sufficient resolution for 16 channels (minimum
1280x1024).
Click the down arrow in the corner of a video panel to display the list of channels and select the new channel.

Viewing Video Feeds from a Channel group


Choose Select channel group radio button. The Channel Groups drop-down menu will open. Check boxes are displayed to the left of the channel group names. Selected channel groups are checked. Click in an empty check box to the left of a channel group name to select it. Click in a checked box to deselect it. Click OK to close the channel group drop down menu.

When channel groups have been selected, the drop-down channel menu on each video stream is disabled. You may not manually select a different number of channels to view until you recheck "Select channels manually" radio button.

Loading Stored Video

You can use the Video panel to view stored video from one or more channels.


Choose Display stored video starting at radio button. A drop-down menu displays. To load stored video from up to 12 hours ago, choose Recent radio button, select an amount of time from the list, and click OK. If a channel is not configured to store all video, only video associated with events on that channel will be displayed. To load video from a specific date and time, or to load video that occurred more than 12 hours ago, choose Specify radio button. Use the calendar to select a start date and time for the video stream. Click the left and right arrows to move back and forth between months Click on a number to select a specific date within a month Specify the time in the time box below the calendar. Click OK. The timeline at the top of the Video panel is 15 minutes long, and shows the time when the video you are viewing took place. When you are watching stored video, the current video time is highlighted in yellow, and moves forward along the timeline as time passes.

Choose Display stored video starting at radio button.
A drop-down menu displays.
1. To load stored video from up to 12 hours ago, choose Recent radio button, select an amount of time from the list, and click OK.
  
  If a channel is not configured to store all video, only video associated with events on that channel will be displayed.
2. To load video from a specific date and time, or to load video that occurred more than 12 hours ago, choose Specify radio button.
  
  Use the calendar to select a start date and time for the video stream.
  - Click the left and right arrows to move back and forth between months
  - Click on a number to select a specific date within a month
  - Specify the time in the time box below the calendar. Click OK.
3. The timeline at the top of the Video panel is 15 minutes long, and shows the time when the video you are viewing took place.
4. When you are watching stored video, the current video time is highlighted in yellow, and moves forward along the timeline as time passes.

Using the Video Timeline

The timeline at the top of the Video panel displays a 15 minute time range. When you are watching live video, the current time is highlighted in green, and moves forward along the timeline as time passes.
When you are viewing stored video, the video time is highlighted in yellow, and moves forward along the timeline as the stored video plays.

To move forward and backward on the video timeline:


Click and hold the highlighted time. Drag left or right to change the time shown: Drag the mouse to the left to move back in time. Release the mouse button when the time you wish to view is displayed. The video feeds you are viewing will all rewind to the newly selected time. Drag the mouse to the right to move forward in time (this option is only available when you are viewing stored video). The highlight will turn green when you reach the present time, and the channel feeds will then display live video. Click the arrow buttons at either end of the timeline to move forward and backward through the stored video. Click the left arrow button to move backward in 15 minute intervals. Click the right arrow button to move forward in 15 minute intervals when you are viewing stored video. When you are viewing video within 15 minutes of the current system time, clicking the right arrow will display live video. Stored video will not be available for very recent events (i.e., events which have occurred within the past 30 seconds).

Click and hold the highlighted time. Drag left or right to change the time shown:
1. Drag the mouse to the left to move back in time. Release the mouse button when the time you wish to view is displayed. The video feeds you are viewing will all rewind to the newly selected time.
2. Drag the mouse to the right to move forward in time (this option is only available when you are viewing stored video). The highlight will turn green when you reach the present time, and the channel feeds will then display live video.
Click the arrow buttons at either end of the timeline to move forward and backward through the stored video.
1. Click the left arrow button to move backward in 15 minute intervals.
2. Click the right arrow button to move forward in 15 minute intervals when you are viewing stored video. When you are viewing video within 15 minutes of the current system time, clicking the right arrow will display live video.

Stored video will not be available for very recent events (i.e., events which have occurred within the past 30 seconds).

Using Video Playback Controls

The video playback controls are similar to those of a home video player. When you are viewing more than one video stream at once, the controls affect all streams at the same time. These controls are only available when you are viewing stored video, and are disabled when you are viewing live video.

Button	Action
	Click rewind 1–4 times to adjust the rewind speed (1x, 2x, 3x, and 4x).
	Click fast forward 1–3 times to adjust the forward speed (2x, 3x, and 4x).
	When video is paused, click the Frame backward button to move all channels backward one frame at a time.
	When video is paused, click the Frame forward button to move all channels forward one frame at a time.
	Click the slow motion button 1–3 times to decrease the video playback speed by one-half, one-third, or one-fourth.
	When the video is paused, pressing play or slow motion starts it again.
	When you click the pause button, the fast forward and rewind buttons become Frame buttons, and clicking these buttons allows you to move forward or backward one individual frame at a time.

PTZ Camera Controls

You can use PTZ camera modes to PTZ modify camera views.

Overview

The features described in this section are available for IP PTZ cameras or analog PTZ cameras over a four-wire serial connection.

Functionality may vary slightly when using some PTZ camera models or PTZ cameras that only support a two wire serial connection.
Contact your 3VR re-seller for more information on your camera model if the behavior you observe is different than that described in this chapter.

PTZ camera control is available for live video streams in the Video panel or the Live Video tab of the Monitor panel.You can use three PTZ control modes to modify the current camera view:

Compass Mode: a compass is displayed in the video player; clicking a chevron moves the camera in the selected direction
Click to Center Mode:
- Click on a point within the camera view to re-centers the camera view
- Draw a box around a region with the mouse cursor to zoom in and re-center on the selected region
- Use the slider bars to tilt and zoom the camera
Joystick Mode: hold down the mouse button to pan the camera in the direction of the mouse cursor. User can use Joystick controller to pan the camera, e.g. Axis Joystick controller.

Move your mouse over the PTZ mode icons at the bottom of the video player to display the name of the mode in a tool tip.

Compass Mode

To change the camera’s field of view using compass mode:

Click the compass icon in the lower-left corner of the video player to select compass mode.
Click the chevrons in the compass to move the camera in that direction. The size of the chevron corresponds to the panning distance:
Click the innermost chevron to move the camera a short distance.
- Click the middle chevron to move the camera an intermediate distance
- Click the outermost chevron to move the camera a larger distance
Click and hold the mouse on any chevron to move continuously in the indicated direction. Click and hold down the innermost chevron to move the camera more slowly than the outermost chevron.
Use the slider bar along the left-hand side of the video player to zoom in and out.

Click to Center Mode

To change the camera’s field of view using click to center mode:

Click the square icon in the lower-left corner of the video player to select click to center mode.
To re-center the camera view, click the mouse anywhere in the video player to center the camera on that point.
- To tilt the camera up or down, use the slider bar on the right-hand side of the video player.
- To pan left or right, use the slider bar along the bottom of the video player.
To zoom in or out, use one of the following options:
- Use the slider bar along the left-hand side of the video player.
- Click and drag the mouse to draw a box around a region of interest. The camera zooms in on the region.

Joystick Mode

To change the camera’s field of view using joystick mode:

Click the joystick icon in the lower-left corner of the video player to select joystick mode.
To move the camera using joystick mode, click anywhere in the current field of view and hold down the mouse button. The cross hairs will travel in the direction of the cursor at a speed proportional to the distance between the cursor and the cross hairs.

To move slowly, click and hold closer to the cross hairs.
To move quickly, click and hold the mouse at a greater distance from the cross hairs.
To zoom in or out, use the slider bar along the left-hand side of the video player.

Preset Views

Selecting a Preset View

To move the camera to an existing preset view:

Click Presets to display the presets menu.
Select the preset view you wish to load.

Saving a New Preset View

To save a new preset view:

Use click-to-center, compass, or joystick mode to move to the desired camera view.
Click Presets to display the presets menu.
Click Add Current View.
Type the name of the new view in the pop-up dialog box.
Click Save to save the new view.

Editing a Saved Preset View

To modify or delete a preset view:

Click Presets to display the presets menu.
Click Edit Views.
In the Edit Views window, select the name of the preset view to modify:
- To rename the preset view, type a new name for the view in the Name box, and then click Save.
- To set the current view as the default view for this camera, select [ ]Set as Home Preset, and then click Save.
- To delete the view, click Delete
Click Close to return to the Video panel.

Tours

Viewing a Saved Tour

To load a PTZ tour:

Click Presets to display the presets menu.
Click the name of the tour you wish to view.

The tour will continuously loop until manually stopped. To stop the tour at any time, click the Click here to stop tour playback text at the top of the video player.
To resume the tour, select the tour from the presets menu.

Recording a New Tour

To save a new PTZ tour:

Click Presets to display the presets menu.
Click Record New Tour.
Record your tour using the PTZ controls to change the camera view as desired.
When you are finished recording the tour, click the Click here to stop recording text at the top of the video player.
Type a name for the new tour in the pop-up window.
Click Save to save the tour.

Renaming or Deleting a Tour

To modify an existing PTZ tour:

Click Presets to display the presets menu.
Click Edit Tours.
In the Edit Tours dialog box, select the name of the tour to modify:
- To rename, edit the name and click Save.
- To delete, click Delete.
Click Close to return to the Video panel.

PTZ Camera Focus and Iris Control

Some PTZ camera models allow for increased control over focus and brightness. For these cameras, you can click the Manual Focus Control or Manual Iris Control button at the bottom of the video player to display a slider bar to adjust focus or the size of the iris.

Manual Focus Control

By default, auto-focus is enabled for all PTZ cameras. To manually control focus:

Click the Focus Controls button at the bottom of the video player.
- To focus on objects nearer than the current focal point, click N, or move the slider bar to the left.
- To focus on objects past the current focal point, click ∞ or move the slider bar to the right.
To resume automatic focusing, click the Focus Controls button again.

Manual Iris Control

By default, brightness is automatically adjusted for all PTZ cameras. To manually control brightness:

Click the Iris Controls button at the bottom of the video player.
- Click the box with the black circle to darken the field of view, or move the slider bar to the left.
- Click the box with the white circle to brighten the field of view, or move the slider bar to the right.
To resume automatically adjusting brightness, click the Iris Controls button again.

View Options

Certain view options are available for certain cameras. The available view options depend on the camera in use.

Panning

With certain cameras, you can pan the camera view. With some cameras, you click in the view and drag in the direction you want to pan. In addition, on certain cameras, in the Single (1-Up) view, an overlay appears on the image to show you the field of view displayed.

You can include panomorph camera channels in stitched views (see "Panoramic Stitching" for information on this feature).

360-Degree Panomorph

Camera Controls

By default, a 360-degree panomorph camera shows an overall view of an area, but the image is warped. The 3VR system can dewarp (or flatten) the image and allow you to focus on particular areas on interest.

Different cameras and lenses support different dewarped view types. The table below shows the available dewarp view types for supported cameras, and the vendors' terminology for the view types, along with the 3VR commands used to display them.

	Axis	ImmerVision (Sony/Arecont)	OnCam	Vivotek	3VR
1	Single	Vcam	Vcam	Rectilinear	Single (1UP)
2	Quad	Quad	N/A	N/A	Quad (4UP)
3	Single Overview	N/A	N/A	N/A	Single Overview
4	Panorama Single	N/A	Panorama Narrow	N/A	Panorama
5	Panorama Double	Perimeter	Panorama	Dual View Panorama	2UP Horizontal Panorama
6	No Dewarp	No Dewarp	No Dewarp	No Dewarp	No Dewarp
7	N/A	N/A	Panorama wide	N/A	Panorama wide
8	N/A	N/A	N/A	Full View Panorama	2UP Vertical Panorama
9	N/A	N/A	N/A	Clip	Vivotek

To know more about supported list of ImmerVision lens based cameras, refer https://www.immervision.com/experience/security/products/ .

To select a view type for video from a 360-degree panomorph camera:

Right-click on the image in the video player. A menu pops up and shows the available view types for the camera.
Select the desired view type from the View Type sub menu. Most view types display in the video player. However, the Panorama view type displays all the available view types for the camera in a separate, Panorama Viewer window, shown below. (Labels identify the view types shown in the sample image below.)

Audio Playback

The OpCenter Video panel supports both live and recorded audio streaming.

Audio must be enabled and configured in 3VR System Manager in order for audio controls to be available for a camera that supports audio. See the 3VR VisionPoint VMS Installation and Configuration Guide for 3VR Appliances for information.

Starting and Stopping Audio

Only one audio camera may be streamed at a time. Use one of the following steps to start or stop audio playback.

If the camera is not already playing video, bring it up in the video grid using one of the options in Adding and Removing Cameras.
Start streaming with one of the following steps:
1. Right-click the camera video feed in the video grid and select Play Audio on "[Camera Name]"
2. Right-click the camera name in the camera tree and select Play Audio on "[Camera Name]"
Stop streaming with one of the following steps:
1. Right-click the camera video feed in the video player and select Stop Audio on "[Camera Name]"
2. Right-click the camera name in the camera tree and select Stop Audio on "[Camera Name]"

Controlling Volume

Controlling Volume in OpCenter

When you select an audio camera in the Video panel, the video toolbar is displayed on top of the video player. This toolbar contains the volume control for audio, as well as the camera's PTZ controls (if applicable).

To adjust the volume of audio playback for a camera, move the mouse over the speaker icon to display the volume slider bar and drag the bar right to increase the volume or left to decrease the volume.

Muting Audio Playback

To mute audio, click the speaker icon. An x appears next to the speaker to indicate that audio is muted.
To restore audio, click the speaker icon again

Controlling Volume in Windows

To raise or lower the volume of audio playback for all audio channels, adjust the volume of your PC with the following steps:

Click the speaker icon in the Windows task bar notification area.
Click and drag the slider bar up or down to adjust the volume.

Auto-Hide Video Toolbar

By default, the video toolbar is placed at the bottom of each video player, overlaying the video feed. If desired, you may configure OpCenter to auto-hide the toolbar when the video player does not have mouse focus.

To begin auto-hiding the toolbar:

From the OpCenter Video panel, click the Options button.
Check the box next to Auto-hide video toolbar.
Click OK to save your changes.

Searching for Events

Setting up a Search

Search Overview

Use the Search panel to find events that were recorded hours, days, weeks, or months ago.


To go to the Search panel, click the Search tab. Define the dates, days of the week, and time ranges to search for events. Choose the channels to include in the search. Select the event types you wish to search. The selected search criteria will be displayed under Search Description. Click the Search button.

Specify Search Date, Day and Time

The first step when selecting search criteria is to select the period of time you want your search to cover, by selecting the Date Range.


To search for recent events by selecting a common time range, choose the Recent radio button and click a time range button. To search for events during a specific date range, choose Specify, and select a specific Start and End date for your search. To search for events on a single day, set the Start and End dates to the same day. If a Date Range greater than 1 week has been specified, you can restrict the search to specific days of the week. To limit the search to specific days of the week, choose Specify radio button and check the boxes beside the days you wish to include in the search. To include all seven days in the search select Full week radio button If the Date Range specified is at least one day, you can: Search for events over the Full day radio button Select Partial day radio button to search for common time ranges like evening or working hours Choose Specify radio button to search for precise hours

To search for recent events by selecting a common time range, choose the Recent radio button and click a time range button.
To search for events during a specific date range, choose Specify, and select a specific Start and End date for your
search.

To search for events on a single day, set the Start and End dates to the same day.

If a Date Range greater than 1 week has been specified, you can restrict the search to specific days of the week.

To limit the search to specific days of the week, choose Specify radio button and check the boxes beside the days you wish to include in the search.
To include all seven days in the search select Full week radio button

If the Date Range specified is at least one day, you can:

Search for events over the Full day radio button
Select Partial day radio button to search for common time ranges like evening or working hours
Choose Specify radio button to search for precise hours

Select Channels

At least one channel must be selected in order to perform a search.


Click individual channel names to select them Click All to select all channels. Right-click on individual channels and use the resulting menu to add them to your selection, remove them from the selection, add groups of channels, remove groups of channels, select all channels, or clear the selection. You can also select predefined groups of channels by clicking the down arrow to the right of the channel selector to display the Channels drop-down menu. Check the box beside a channel group name to select that channel group.

Click individual channel names to select them
Click All to select all channels.
Right-click on individual channels and use the resulting menu to add them to your selection, remove them from the selection, add groups of channels, remove groups of channels, select all channels, or clear the selection.
You can also select predefined groups of channels by clicking the down arrow to the right of the channel selector to display the Channels drop-down menu.

Check the box beside a channel group name to select that channel group.

Specify Event Types

The search panel allows you to specify search criteria for all event types found on your system. Different options may be available for different event types. A brief overview of the most common event types can be found below.

Motion check box

All radio button returns all motion events during the search time frame
Specify radio button is used to search for motion in a specific region of the camera view, or motion in a specific direction (if enabled) when a single channel is selected

Faces check box

All radio button returns all face events during the search time frame
Specify radio button is used to search for face events similar to specific person profiles or group members. Similarity levels can be adjusted.

The Alerts filter and Notes filter can also be used to find events in the Search panel.

Alerts Only check box

All radio button returns all events which triggered an alert during the search time frame
Specify radio button is used to search for events that triggered a specific alert. To select an alert type, check the box beside the alert name. If an alerts has been created for a specific channels, one or more channels defined in the alert must be selected for the search to yield any results.

Notes check box

All radio button returns all events which triggered an alert during the search time frame
Specify radio button is used to search for events with specific note labels. To search for a note label, check the box beside the note label.

If additional event types are selected, you can restrict the set of events that are returned to only those that have triggered notes by selecting Events with alerts check box or Events with notes check box.

Once you have chosen an event type click Search to begin the search.

Setting Up a Search for Associated Events

When you search for any specific type of event, you can choose to search for related events of a different type that occurred around the same time. Conduct a cross-analytic search by setting up primary and secondary searches that will run simultaneously:


Specify search criteria for the main type of event to search for as described on the previous pages. In this example, we’ve specified face events similar to person 1, George Smith, on all cameras over the past day. Select Search for related events check box to load the secondary search window. Specify the period of time you wish to search around each event that meets the first set of search criteria. By default, the 3 minutes before and after each event matching the first set of criteria will be searched for events that meet the second set of criteria. Specify the type of related event you wish to search for. In this example, we’ve chosen to search for motion events. Click Search.

Specify search criteria for the main type of event to search
for as described on the previous pages.

In this example, we’ve specified face events similar to person 1, George Smith, on all cameras over the past day.
Select Search for related events check box to load the secondary search window.
Specify the period of time you wish to search around each event that meets the first set of search criteria.

By default, the 3 minutes before and after each event matching the first set of criteria will be searched for events that meet the second set of criteria.
Specify the type of related event you wish to search for. In this example, we’ve chosen to search for motion events.
Click Search.

Viewing the Results of an Events Search

The results of a search will be displayed in the Search results screen.


Events matching the search criteria are shown in the main area of the screen. The search criteria are displayed at the top of the screen. When you select an event card, the associated video clip will automatically play in the video player. High quality images and saved frames from the selected event card will appear in the Images tab of the Event Detail Viewer for some types of events. In the Notes tab, you can add a note about the selected event. To resize the event cards and change the number of events shown on the screen at a time, select one of the card size buttons. If a search was done with both a primary and secondary search event type, events that match the first set of search criteria will be displayed in the search results panel. Any events with associated events from the secondary search criteria will be displayed with a plus sign. Click the plus sign to display the associated events. To perform another search: Click Modify Search to return to the Search panel with your current criteria still selected. The Modify Search button keeps your search settings so you can change or fine-tune them and perform the search again. Click New Search to clear your search criteria and return to the main Search panel

Events matching the search criteria are shown in the main area of the screen.
The search criteria are displayed at the top of the screen.
When you select an event card, the associated video clip will automatically play in the video player.
High quality images and saved frames from the selected event card will appear in the Images tab of the Event Detail Viewer for some types of events. In the Notes tab, you can add a note about the selected event.
To resize the event cards and change the number of events shown on the screen at a time, select one of the card size buttons.
If a search was done with both a primary and secondary search event type, events that match the first set of search criteria will be displayed in the search results panel. Any events with associated events from the secondary search criteria will be displayed with a plus sign.
Click the plus sign to display the associated events.
To perform another search:
Click Modify Search to return to the Search panel with your current criteria still selected. The Modify Search button keeps your search settings so you can change or fine-tune them and perform the search again.
Click New Search to clear your search criteria and return to the main Search panel

Saving and Using Frequent Searches

If you frequently perform the same searches, you can save search criteria to make future investigations faster. To save a search:

Click the Search tab.
Specify the search criteria as described on the previous pages as shown below.
Type a name for your search into the Save Search As box and click Save.

To search for events using a saved search:

Click the Search tab and the Saved Searches sub-tab.
Click to select the saved search in the list.
Click the Search button.

Modifying a Saved Search

To modify a saved search:

Click the Search tab and the Saved Searches sub-tab.
Click to select the saved search you wish to modify from the list of searches.
To change the search criteria, click the Edit button. You will be returned to the New Search panel where you can modify the search parameters as desired. Click Save to store your changes. To delete the saved search, click Delete.

Searching for Motion

Setting up a Motion Direction Analysis Search

Motion Direction Analysis can be enabled on a per-camera basis by users with administrative privileges. For more information on enabling motion analysis, consult your 3VR sales representative and/or 3VR professional services.

When Motion Direction Analysis is turned on for a camera, the system will track the direction of motion in recorded events. You can use this data when searching for specific types of motion events. For example, by specifying the direction of the motion you can find only events where someone was entering a room rather than simply passing by the door.

To set up a search based on motion found in a specific region of the camera view:

Click the Search tab to open the Search panel.
Specify the date and time ranges for your search.
Select a single camera by clicking the channel number. Only one camera can be selected when searching for motion in a region or direction. The selected channel must have Motion Direction Analysis enabled.

Searching for Motion in a Specific Region


Under Events, select Motion check box and click Specify radio button. If more than one camera has been selected, the Specify radio button option is disabled. Under Region, click Specify to define a region of the camera view to search for activity. Click a button to choose the shape of the region to search: rectangle, circle, a hand-drawn shape, or a polygon. Click and drag the mouse to draw a shape. You can draw multiple shapes to outline separate and/or overlapping areas of the camera view. The search finds if there is any movement in the selected regions. If you make a mistake, click in a region to select it and click Clear Region to remove that region. To remove all regions, click Clear All. When you are finished defining regions, click Search.

Under Events, select Motion check box and click Specify radio button. If more than one camera has been selected, the Specify radio button option is disabled.
Under Region, click Specify to define a region of
the camera view to search for activity.
Click a button to choose the shape of the region to
search: rectangle, circle, a hand-drawn shape, or a
polygon.
Click and drag the mouse to draw a shape. You can
draw multiple shapes to outline separate and/or overlapping areas of the camera view. The search finds if there is any movement in the selected regions.

If you make a mistake, click in a region to select it and click Clear Region to remove that region. To remove all regions, click Clear All.
When you are finished defining regions, click Search.

Searching for Motion in a Specific Direction

Under Events, select Motion and click Specify. If more than one camera is selected, then the Specify radio button option gets disabled.
Under Direction, click Specify direction radio button.
By default, the right arrow is selected. Click to select or deselect slices of the direction selector. Selected sections are highlighted in orange.
Arrows corresponding to the selected directions appear in the camera view.
Click Search.

If you have selected one or more regions in the camera view before selecting directions in the direction selector, the direction arrows will appear inside the selected region, as in this example. Click a region in the camera view to select it, then click sections of the direction selector to select specific motion directions for that region.

Searching for People

Searching for a Person of Interest

Adjusting Similarity to Fine-tune Face Event Searches

You can modify searches for face events by specifying the level of Similarity. Selecting a higher similarity level will return results that are more likely to match the face you are searching for, but there will be fewer results. Selecting a lower similarity level will return more results, but more of those faces may not match the one you are searching for.


To specify the Similarity level for a search, select one of the following methods: Click and hold the mouse button on the similarity slider bar. Move the mouse to drag the slider bar up or down. Click the mouse above or below the slider bar to adjust the similarity level by 5 at a time. Click in the box above the Similarity slider, type any number from 5 to 95 and press the Enter key. Click the Search button to run the search.

To specify the Similarity level for a search, select one of the following methods:

Click and hold the mouse button on the similarity slider bar. Move the mouse to drag the slider bar up or down.
Click the mouse above or below the slider bar to adjust the similarity level by 5 at a time.
Click in the box above the Similarity slider, type any number from 5 to 95 and press the Enter key.
Click the Search button to run the search.

Searching for Faces Similar to a Face Event

From the Monitor panel or when viewing search results, you can search for faces similar to a selected face event card:


Right-click a face event card. From the right-click menu, select Search for Person. The Search panel will load with the following criteria selected: Date Range: Recent: 1 day radio button Time: Full day radio button Channels: The channel that captured the face event Events: Faces check box: Specify, Similarity = 80 radio button Click Search.

Searching for Faces Similar to a Known Person

You can search for face events with a specified level of similarity to a known person from the People panel:

In the Search panel, choose the Faces event type check box.
Click Specify radio button.
Select People and Characteristics check box, then select Person radio button.
Scroll through the list of people to find the face, name, or person ID of the person you are searching for. Click to select that person.
Expand the number of face events found in your search by lowering the Similarity. See the first page of this chapter for more information.
Click Search.

You can also search for all people except a selected person. Set the similarity level to Matches Only by moving the slider bar all the way to the top and choose Not check box. The Not check box option is disabled if you select a similarity level other than Matches Only.
If you are searching for a person who appeared in a recent face event, it may be easier to search for that person from the Monitor panel. See Recent Events for more information.

Searching for User-Defined Characteristics

You can search for face events based on group membership, ID number, gender, hair color, and other identifying characteristics.

Refer Using People Panel for more details.


In the Search panel, choose the Faces event type check box. Click Specify radio button. Select People and Characteristics check box and then Characteristics radio button. To search for people within a defined group, select Groups check box. Scroll through the list of groups to find the name of the group you are searching for, and click the group name to select that group. To search for people by Employee ID, gender, or hair color select Person Properties check box and specify a search value. 4. To increase the specificity of the search, lowering the level of Similarity. See Face Events for more information about adjusting for similarity. 5. Click Search. The Employee ID, Gender and/or Hair color options will only produce useful results if these properties have been manually entered regularly and consistently. See People Panel for more information on editing person details.

In the Search panel, choose the Faces event type check box.
Click Specify radio button.
Select People and Characteristics check box and then Characteristics radio button.

To search for people within a defined group, select Groups check box.

Scroll through the list of groups to find the name of the group you are searching for, and click the group name to select that group.
To search for people by Employee ID, gender, or hair color select Person Properties check box and specify a search value.

4. To increase the specificity of the search, lowering the level of Similarity. See Face Events for more information about adjusting for similarity.

5. Click Search.

The Employee ID, Gender and/or Hair color options will only produce useful results if these properties have been manually entered regularly and consistently. See People Panel for more information on editing person details.

Searching for Face Events by Match Type

To search for the different types of face events that may be found on your system through check boxes ( Indexed, Matched and New):

In the Search panel, choose the Faces event type check box.
Click Specify radio button.
Select People and Characteristics check box and then Characteristics radio button.
Select Match Type check box.
1. To find face events that have not been matched to or used to generate a person in the People panel, select Indexed check box.
2. To find face events that a user has manually matched to a person, select Matched by user check box.
Click the Search button.

Using the People Panel

Overview

When a face event in the Monitor or Search panel features someone you want to keep track of, you can enter details about the person on the face event card and click Save. This generates a person profile for this individual, a permanent record displayed in the People panel.

In the People panel, you can create groups, organize people into groups, add notes and edit the details associated with each person.

Filtering People Based on Group Status

Groups provide a way of categorizing people who have been entered into your system.

In the People panel, a list of all available groups will be displayed in the top left. Click on any group name in this list to display the members of the group.


a. To view all people in your system, select All People. b. To view people in a specific group, select the group name from the list. c. To view only people who have manually been assigned to any group, select Categorized People. d. To view people who have not been manually assigned to a group, select Uncategorized People. After selecting a group or category, profile cards for all members of the selected group will be displayed. If a group has more members than can be displayed on the screen at once, use the scroll bar to scroll through all group members.

a. To view all people in your system, select All People.

b. To view people in a specific group, select the group name from the list.

c. To view only people who have manually been assigned to any group, select Categorized People.

d. To view people who have not been manually assigned to a group, select Uncategorized People.

After selecting a group or category, profile cards for all
members of the selected group will be displayed. If a
group has more members than can be displayed on the
screen at once, use the scroll bar to scroll through all
group members.

Sorting People Chronologically


To display profiles in the order of their most recent appearance in the system, select Last seen from the Sort by drop-down menu. Profiles matched to the most recent face events are displayed last. To display profiles in the order of their first appearance in the system, select First seen from the Sort by drop-down menu. Profiles matched to the earliest face events are displayed first. To display profiles in alphabetical order by last name, select Last name from the Sort by drop-down menu. Profiles without an assigned last names will be displayed first, followed by profiles with assigned last names in alphabetical order.

To display profiles in the order of their most recent appearance in the system, select Last seen from the Sort by drop-down menu. Profiles matched to the most recent face events are displayed last.
To display profiles in the order of their first appearance in the system, select First seen from the Sort by drop-down menu. Profiles matched to the earliest face events are displayed first.
To display profiles in alphabetical order by last name, select Last name from the Sort by drop-down menu. Profiles without an assigned last names will be displayed first, followed by profiles with assigned last names in alphabetical order.

Filtering People Based on User-Defined Characteristics

Filters are a quick way to find people profiles meeting certain criteria. After selecting a group, you can use one or more of the following filters:


Person ID: A Person ID is a unique number generated for each profile by the system. Type in part or all of the Person ID number for the profile you wish to view, then press the Enter key to display that profile or set of profiles. For example, to find employees with ID numbers in the 50s, type 5 and press Enter. This returns Employee #5, as well as other employees whose ID numbers begin with 5 (i.e., 50, 51, 52, etc). Last Name: To filter by last name, type part or all of the last name for the profile you wish to view in the Last Name text box and press the Enter key. Only profiles that have been assigned a last name containing what you typed will be shown. Employee ID: type in part or all of the Employee ID for the profile you wish to view, then press the Enter key. Gender: The Gender filter allows you to display only profiles that have been manually identified as male or female. Hair Color: The Hair Color option allows you to display only profiles that have been manually identified as having a particular hair color. Note label: From the Note label drop-down menu, select a label to only view profiles with that type of note attached. The Clear Filter button resets any previous filter settings.

Person ID: A Person ID is a unique number generated for each profile by the system. Type in part or all of the Person ID number for the profile you wish to view, then press the Enter key to display that profile or set of profiles. For example, to find employees with ID numbers in the 50s, type 5 and press Enter. This returns Employee #5, as well as other employees whose ID numbers begin with 5 (i.e., 50, 51, 52, etc).
Last Name: To filter by last name, type part or all of the last name for the profile you wish to view in the Last Name text box and press the Enter key. Only profiles that have been assigned a last name containing what you typed will be shown.
Employee ID: type in part or all of the Employee ID for the profile you wish to view, then press the Enter key.
Gender: The Gender filter allows you to display only profiles that have been manually identified as male or female.
Hair Color: The Hair Color option allows you to display only profiles that have been manually identified as having a particular hair color.
Note label: From the Note label drop-down menu, select a label to only view profiles with that type of note attached.

The Clear Filter button resets any previous filter settings.

Managing Groups

Creating Groups

This feature requires administrative access.


From the People tab, click Edit Groups. Click Add New Group. Customize group details: Type the Name of the new group. This name will appear on profile cards as well as on any face events matched to any profiles in this group. Enter a brief Description of the group. Click Save to create the new group.

Editing and Deleting Groups


Click the People tab to go to the People panel. Click Edit Groups. Select the group name that you would like to edit or remove from the list. To edit the group, click Edit. Modify the Name or Description of the group, then click Save. To permanently remove the group, click Delete.

You will not be allowed to delete a group that currently has members. You must first move each group member to a different group or mark them as uncategorized by individually editing each profile. You may delete the group once all members have been moved.

Working with Person Profiles

Viewing a Person

Click a profile card in the People panel to view a person:


Each profile card displays a picture and a unique Person ID number. Click a profile card to display information about that profile in the Profile Detail Viewer. Information will only be displayed in the following fields when it has been manually entered for a profile: Group First Name and Last Name Employee ID Gender and Hair Color Notes: Any notes added to the profile will be displayed by selecting the Notes tab. Profiles: The Profiles tab contains sets of images from face events that have been matched to that profile. Cases: Select the Cases tab. If the profile has been added to any cases, Only cases for this person radio button will be selected by default.

Each profile card displays a picture and a unique Person ID number.
Click a profile card to display information about that profile in the Profile Detail Viewer.
Information will only be displayed in the following fields when it has been manually entered for a profile:
- Group
- First Name and Last Name
- Employee ID
- Gender and Hair Color
Notes: Any notes added to the profile will be displayed by selecting the Notes tab.
Profiles: The Profiles tab contains sets of images from face events that have been matched to that profile.
Cases: Select the Cases tab. If the profile has been added to any cases, Only cases for this person radio button will be selected by default.

From the Profile Detail Viewer, clicking Search for Person takes you to the Search panel where this profile will be pre-selected along with other criteria for a facial similarity search, providing an easy way to search for this person’s appearances in the system over time.

Editing Person Details

Select a profile card.
In the Person tab of the Profile Detail Viewer, edit relevant information:
- Group: select the group that the profile belongs to.
- First Name and Last Name
- Employee ID
- Gender and Hair Color
Click Save to permanently store the changes.

Click Cancel to discard changes.

Merging Two Profiles for the Same Person

When profiles are matched together, the result will be a single profile containing profile images from all selected cards.

Only the profile information from the card you Match all to will be kept. All profile information from the other selected profile will be deleted, and profile images from both cards will now be
associated with the new profile. To merge two profiles from the Person tab of a profile card:

Select a profile card.
From the Person tab in the Event Detail Viewer, select Match radio button.
The number of people displayed in the list can be restricted by using filters.
- Select a radio button beside Show People to select which list of people to display, Named radio button or All radio button.
- To filter profiles based on last name or Person ID, select Name/ID from the drop-down menu. Type part or all of the last name or ID number for the profile you are looking for and press the Enter key.
- To filter profiles by group, select Group from the drop-down menu and select the group name from the second drop-down menu.
Click the name or image of the profile you wish to merge.
Click the Match button to add the images from the profile card you are viewing to the profile selected from the list.

Profiles may also be merged when two or more profile cards are selected in the People panel. Right-click on the master profile card to display a menu listing the name, group name, and/or person ID numbers for each selected card. Select Match all to: [master person ID number] to permanently merge the selected profiles.

Adding Notes to a Person

Once added to a person profile, notes cannot be deleted.

When you select a profile card with notes attached, notes added to that profile can be displayed by selecting the Notes tab in the Profile Detail Viewer. To write a note in the People panel:


Select a person profile card. Click the Notes tab in the Profile Detail Viewer. Click the Add a Note button. From the Label drop-down menu, select the label for your note. Type in the note text and click Save. The note will be displayed in the Notes tab. The system will automatically save the date, time, and author of the message.

Viewing Person Profile Images

The Profiles tab displays groups of images generated from face events which have been manually matched to a person. Matching high-quality face event cards to person profiles help the system improve its ability to recognize that person over time.

Select a profile card and click the Profiles tab in the Profile Detail Viewer.
All event profiles for that person profile will be displayed in the Profiles tab. Each event profile contains one or more images generated from a face event.
To view the images contained in the event profile, select the card for the event profiles and click View Images. The images from that event will be displayed in a new window.
Click Close to return to the People panel.

Event profiles will only be displayed if Use event profile for searching and alerts was set to Yes. If a profile was created from a face event and Use event profile for searching and alerts was set to No, there may not be viewable event profiles associated with that person, and the View Images button will be disabled.

Changing the Person Profile Reference Image

In the profile tab, the profile marked Display is used as the “reference image” for that profile. This image is used to represent the person whenever they have been identified throughout the system. It is important to select an easily recognizable, high-quality face image as the reference image.

To change the reference image:


Select a profile card and click the Profiles tab in the Profile Detail Viewer. The current reference image is marked Display. Select the most recognizable profile from the Profiles tab and click Use as Display Image. The new reference image will be reflected on the profile card, and anywhere else that person is represented throughout the system.

Profiles will only be displayed if Use event profile for searching and alerts was set to Yes.

If a profile was created from a face event and Use event profile for searching and alerts was set to No, there may not be any viewable event profiles associated with that person profile, and the View Images button will be disabled.

You will be unable to change the reference image until you add more profiles by matching face events to the profile.

Changing the Profile Display Image

A profile may contain one or more images generated from a single face event. When you select a profile in the Viewing Profiles panel and click View Images, the images from the selected profile will be displayed in a new window.

To change the image used as the display image for the profile:


Select a person card, and click the Profiles tab. To view the images contained in a profile, select that profile in the Profiles tab and click View Images. Images from the selected profile will be displayed in a new window. One of the profile images will be marked Display; this image is used as is the display image for the profile in the Profiles tab. To change the display image for a profile, select a different image from the bottom panel and click Use as Display Image. Your change will be reflected in the Profiles tab. Click Close to return to the Profiles tab.

Select a person card, and click the Profiles tab.
To view the images contained in a profile, select that profile in the Profiles tab and click View Images. Images from the selected profile will be displayed in a new window.

One of the profile images will be marked Display; this image is used as is the display image for the profile in the Profiles tab.
To change the display image for a profile, select a
different image from the bottom panel and click Use as Display Image. Your change will be reflected in the Profiles tab.
Click Close to return to the Profiles tab.

Changing the display image used for the display profile will change the reference image for the selected profile throughout the system.

Unmatching Images from a Person

Sometimes an event has been matched to a person profile incorrectly, or an individual profile image may be of poor quality (poor lighting, bad angle, etc). In those cases, it is recommended that the profile or profile image be unmatched from the person profile.

To unmatch an event profile or profile image:


Click the profile or profile image and click Unmatch Profile to open the Unmatch Profiles window. Select one of the three ways to unmatch this profile: For low-quality profiles, select Keep selected profile on this person, but do not use for future searches and alerts radio button. The profile will still be associated with the profile, but the images will not be used for face recognition and will not be displayed in the Profiles tab. For incorrectly matched people you want to save, create a new profile from the profile in the by selecting Create a new person from the profile radio button. This profile will be placed in the Uncategorized group. For incorrectly matched profiles you do not wish to save, select Unmatch without creating a new person radio button. No new profile will be created, and the face event type will revert to Indexed (see Working with Face Events for more information about Indexed face events). Click Unmatch to unmatch the profile. Click Cancel to close the window without unmatching.

Click the profile or profile image and click Unmatch
Profile to open the Unmatch Profiles window.
Select one of the three ways to unmatch this profile:
1. For low-quality profiles, select Keep selected profile on this person, but do not use for future searches and alerts radio button.
  
  The profile will still be associated with the profile, but the images will not be used for face recognition and will not be displayed in the Profiles tab.
2. For incorrectly matched people you want to save, create a new profile from the profile in the by selecting Create a new person from the profile radio button.
  
  This profile will be placed in the Uncategorized group.
3. For incorrectly matched profiles you do not wish to save, select Unmatch without creating a new person radio button.
  
  No new profile will be created, and the face event type will revert to Indexed (see Working with Face Events for more information about Indexed face events).
4. Click Unmatch to unmatch the profile. Click Cancel to close the window without unmatching.

CASES PANEL

Getting Started with the Cases Panel

The OpCenter Cases panel provides a centralized interface for managing evidence (events, people, documents, etc.) relevant to an ongoing investigation. Using a case to manage an investigation allows you to draw links between pieces of evidence, quickly view a summary of an ongoing case, and easily share the case details and supporting evidence with management or law enforcement.

OpCenter cases can be either public or private. Public cases are visible to all users with access to the Cases panel, allowing collaboration across the entire organization. In contrast, only the creator and the assignee can see private cases, a critical feature when carrying out an internal investigation.

Furthermore, events added to a case are permanently protected from the periodic deletion of old data that occurs when the VMS server runs low on disk space. This ensures that critical surveillance is available when it is needed.

To view, create, and modify cases on a VMS server that is connected to an Enterprise, be sure to enter the Enterprise server IP address in the Appliance field when logging in to OpCenter. If you log in to one of the individual VMS servers instead, the OpCenter Cases tab is not visible.

Cases Panel Layout

Click the Cases tab to go to the Cases panel.
The main view of the Cases panel displays the list of cases on the system.
If there are a large number of cases, use the following methods to filter the list:
- Use the Filter by User drop-down menu at the top of the Cases panel to filter the cases by the case creator or assignee. By default, this menu is set to My Cases. To view all cases, change the Filter by User menu to All.
- To sort the list of cases by their properties, click the column headers. For example, click the Name column header to sort alphabetically by case name (A-Z). To sort in reverse order (Z-A), click the column header a second time.
  To view the details of a case, select the case and click View Case.
  
  To create a new case, click Add New Case.
When creating, viewing, or modifying a case, OpCenter displays the case editing screen of the Cases panel.
This interface allows you to view or edit the case details, or view the evidence linked to the case.

Working with Cases

This section describes how to view and edit existing cases, create new cases, and delete cases.

Viewing an Existing Case

Click the Cases tab to go to the Cases panel.
Select the case of interest from the list of cases.
Click View Case.
From the case editing screen, click the tabs to view the Case Summary and any Notes, Documents, Events, or People added to the case.
To return to the case list, click Return to Cases.

Opening a New Case

There are two ways to open a new case:
From the Cases Panel

Click the Cases tab to go to the Cases panel.
Click Add New Case.
Fill out the fields under the Case Summary tab:
- Case ID: A case ID is auto-generated for you based on the present date. However, you can edit this field, if desired.
- Case Name: Type a name for the case.
- Case Description: If desired, type a summary description for the case.
- Assignee: By default, the assignee is set to the current user account. To assign the case to another user, click the link and select the user name from the drop-down list.
- Private Case: A case marked as a Private Case is only be visible to the creator and the assignee.
- Status: When creating a new case, the case status is set to Open.
When you finish editing the details of the new case:
- To create the new case, click Save.
- To clear the form without saving your changes, click Undo Changes.

From an Event or Person Card

Select the event or person card of interest in the Monitor, Search, or People panels.
In the event editor or person editor, click the Cases tab.
Click Add Event to New Case (or Add Person to New Case).
Fill out the details of the new case:
- Case ID: A case ID is auto-generated for you based on the present date. However,
  you can edit this field, if desired.
- Case Name: Type a name for the case.
- Case Description: If desired, type a summary description for the case.
- Assignee: By default, the assignee is set to the current user account. To assign the case to another user, click the link and select the user name from the drop-down list.
- Private Case: A case marked as a Private Case is only visible to the creator and the assignee.
- Status: When creating a new case, the case status is set to Open.
Click Save to save the new case. The event or person card is added to the case as the first piece of evidence.

Editing a Case

Click the Cases tab to go to the Cases panel.
Select the case of interest from the list of cases.
Click View Case.
Edit the fields under the Case Summary tab as desired (See Referring a new Case for a description of each setting).
When you are finished editing the case:
- To save your changes, click Save.
- To clear the form without saving your changes, click Undo Changes.

Deleting a Case

Click the Cases tab to go to the Cases panel.
Select the case to be deleted from the list of cases.
Click Delete Case.
In the Confirm Delete dialog box, click Yes to permanently delete the case.

Building a Case

The section describes how to add and remove events to/from a case and add people.

Adding Events to a Case

You can add events to a case from the Monitor panel or from the Search panel search results screen by performing the following steps:

Adding a Single Event Card

Select the event card(s) of interest.
In the event editor, click the Cases tab.
Select an existing case from the list and click Add Event to Case.

Adding Multiple Events at Once

Hold the CTRL key and click event cards to select multiple events.
Right-click one of the selected events and select Add Events to Case from the menu.
In the Cases tab of the event editor, select an existing case from the list and click Add Events to Case.

Adding a Person to a Case

You can add people to a case from the People panel by performing the following steps:

From the People panel, select a person card.
Select the Cases tab from the person editor.
Select a case from the list and click Add Person to Case.
Click Save.

Removing Evidence from a Case

Closed cases cannot be edited. To remove evidence from a closed case, first re-open the case, and then remove the event or person card by performing the steps in this section.

Perform the following steps to remove events or people from a case:

From the case editing screen, click the Events or People tab.
Right-click the event or person card to be removed and select Remove from Case.
To return to the main view of the Cases panel, click Return to Cases.

Adding Supporting Documents and Notes to a Case

This section describes how to add documents and notes to cases.

Adding a Document to a Case

Click the Cases tab to go to the Cases panel.
Select the case of interest from the list of cases.
Click View Case.
Click the Documents tab.
Click Upload.
In the Choose Document File window, select the file to upload to the case.
Click OK.

You may upload the following file formats to the Documents tab: .pdf, .jpg, .png, .txt, .docx, .xls, .csv,
.jpeg, .bmp. The file size must be less than 10 MB.

The file appears in the Documents tab of the case editor.

Working with Documents

You can open and edit the documents you upload.

Opening a Document

Perform the following steps to download and view a file uploaded to a case.

In the Documents pane, select the file to open.
Click View.
The file opens in the application on your computer associated
with the file type.

For example, if the document is a .txt file, clicking View opens the file in Windows Notepad or another text editor.

Saving a Document

Perform the following steps to save a file from the Documents tab to your computer.

In the Documents tab, select the file to save.
Click Save.
In the Choose Folder dialog box, select the directory or drive where you wish to save the document.
Click Save.

Removing a Document

Perform the following steps to remove a file added to a case:

In the Documents tab, select the file to delete.
Click Delete.
In the dialog box that appears, click Yes to confirm removing the file from the case.

Adding Notes to a Case

Once saved to a case, notes cannot be deleted.

In the Cases panel, select a case from the list of cases.
Click View Case.
In the case editing screen, click the Notes tab.
Click Add a Note.
Select a label for your note from the Label drop-down menu.
Type the text of the note in the text box.
Click Save.
The note is added to the Notes pane of the case editor.

Exporting a Case

Exporting a case converts the case summary, evidence, and supporting documents to a file that people can view in a web browser (Mozilla Firefox, Internet Explorer, Chrome, or Safari). This allows you to easily share the details of the investigation with law enforcement, management, or other interested parties.

Perform the following steps to export a case from 3VR OpCenter.

Click the Cases tab to go to the Cases panel.
Select the case to export.
Click Export Case.
Click the drop-down arrow next to Location to select the directory or drive where you wish to save the exported case.
To create a new folder for the exported case, check Create new sub folder and enter a folder name.
If desired, select Include audio if available to include audio with the exported video clips.
Check Include event details in images to embed details about the source event in images exported with the case.
Click the Export button.
When the export is complete, click the Close button.

Selecting Channels

Overview

Many of the operations in OpCenter require that you select one or more channels. The channel selector functions the same regardless of where it is located:

Monitor Tab

To display a channel’s name, move the mouse over the channel number without clicking. The channel name and number will be displayed as a tool tip. To view all channel names and numbers at one time, click the drop-down arrow to the right of the channel selector.

Search Tab

Alerts Tab

Selecting Individual Channels

OpCenter has two channel selection modes for selecting channels individually, toggle and standard mode:

Toggle Mode

Toggle mode is the default channel selection mode in OpCenter. Toggle mode allows you to easily select or deselect channels by clicking on individual channel numbers.


To switch to toggle mode from standard mode, right-click anywhere in the channel selector and choose Toggle Mode from the resulting menu. A check will appear beside Toggle Mode in the right-click menu when toggle mode is enabled. To select channels in toggle mode, click the channel number. The selected channel numbers will be highlighted in yellow. To deselect a channel in toggle mode, click the highlighted channel number.

To switch to toggle mode from standard mode, right-click anywhere in the channel selector and choose Toggle Mode from the resulting menu.

A check will appear beside Toggle Mode in the right-click menu when toggle mode is enabled.
To select channels in toggle mode, click the channel number. The selected channel numbers will be highlighted in yellow.
To deselect a channel in toggle mode, click the highlighted channel number.

Standard Mode


To turn on standard mode, right-click anywhere in the channel selector and uncheck the Toggle Mode. To select channels in standard mode, click the channel number. The selected channel number will be highlighted in yellow. To deselect a selected channel in standard mode, click a different channel number.

See the following page for information about selecting and deselecting multiple channels in both toggle and standard mode.

Selecting Multiple Channels and Channel Groups


In both toggle and standard mode, you may select or deselect all channels at once by clicking the All or None buttons to the left of the channel selector. In addition, the current channel selection may be modified by right-clicking anywhere in the channel selector and choosing a new channel arrangement option from the drop-down menu: Deselect the current channel Deselect all channels except the current channel Select all channels Deselect all channels Select one of the channel groups configured on your system To view all of the channels and channel groups on your system, click the drop-down next to the channel selector to display the channel selection drop-down menu. Select all channels with Select all. Deselect all channels by clicking Clear All. Select or deselect channels or channel groups individually by clicking the check box next to each channel or group name. When you have finished selecting the channels, click OK.

In both toggle and standard mode, you may select or deselect all channels at once by clicking the All or None buttons to the left of the channel selector.

In addition, the current channel selection may be modified by right-clicking anywhere in the channel selector and choosing a new channel arrangement option from the drop-down menu:

Deselect the current channel
Deselect all channels except the current channel
Select all channels
Deselect all channels
Select one of the channel groups configured on your system

To view all of the channels and channel groups on your system, click the drop-down next to the channel selector to display the channel selection drop-down menu.

Select all channels with Select all.
Deselect all channels by clicking Clear All.
Select or deselect channels or channel groups individually by clicking the check box next to each channel or group name.

When you have finished selecting the channels, click OK.

See the following two pages for information about configuring channel groups on your 3VR Smart Recorder.

Creating Channel Groups

The below feature requires administrative access.


From the Monitor or Search panel, click the drop-down to the right of the channel selector to display the channel selection drop-down menu. Click Edit Channel Groups. To create a new channel group, click New. Type in a Name for the new channel group. Select the channels to include in the channel group. If this channel group should be the default channel group in OpCenter select the Default Channel Group check box. Click Save to save the channel group. Click Close to close the channel groups editor and return to OpCenter.

From the Monitor or Search panel, click the drop-down to the
right of the channel selector to display the channel selection drop-down menu.
Click Edit Channel Groups.
To create a new channel group, click New.
Type in a Name for the new channel group.
Select the channels to include in the channel group.
If this channel group should be the default channel group in OpCenter select the Default Channel Group check box.
Click Save to save the channel group.
Click Close to close the channel groups editor and return to OpCenter.

Modifying and Deleting Channel Groups


From the Monitor or Search panel, click the to the right of the channel selector to display the channel selection drop-down menu. Click Edit Channel Groups. To modify or delete a channel group, select the group name from the list and click Edit. To modify the channel group, edit the Name field or which channels are included in the group, then click Save. To delete the channel group, click Delete. In the resulting dialog box, click Delete to confirm that the group should be removed. Click Close to close the channel groups editor and return to OpCenter.

From the Monitor or Search panel, click the to the right of the channel selector to display the channel selection drop-down menu.
Click Edit Channel Groups.
To modify or delete a channel group, select the group name from the list and click Edit.
To modify the channel group, edit the Name field or which channels are included in the group, then click Save.

To delete the channel group, click Delete. In the resulting dialog box, click Delete to confirm that the group should be removed.
Click Close to close the channel groups editor and return to OpCenter.

Working with Face Events

About Face Events

Viewing Face Events


When Faces check box is selected from the event type drop-down menu, face event cards appear in the Monitor panel. Face events also appear in the Search panel results when the search includes Faces check box. When you select a face event card, the Person tab will automatically open in the Event Detail Viewer, except for the following situations: If an Alert or a Note is associated with the event, the Alert or the Note tab will open by default. If the Live Video tab has already been selected in the Event Detail Viewer, live video from the selected channel will continue to play until you manually select a different tab. For Indexed face events, the information fields in the Person tab will not contain any information. If the face event type is New or Matched, some or all of these details may be filled in, and the Go to Person button will appear. Click the Images tab in the Event Detail Viewer to view high-quality images generated from the face event.

When Faces check box is selected from the event type drop-down menu, face event cards appear in the Monitor panel.

Face events also appear in the Search panel results when the search includes Faces check box.

When you select a face event card, the Person tab will automatically open in the Event Detail Viewer, except for the following situations:
1. If an Alert or a Note is associated with the event, the Alert or the Note tab will open by default.
2. If the Live Video tab has already been selected in the Event Detail Viewer, live video from the selected channel will continue to play until you manually select a different tab.
For Indexed face events, the information fields in the Person tab will not contain any information.
If the face event type is New or Matched, some or all of these details may be filled in, and the Go to Person button will appear.
Click the Images tab in the Event Detail Viewer to view high-quality images generated from the face event.

Features of Face Event Cards


In the Monitor panel, face event cards are generated when the system finds a face in the video stream. Face event cards at the smallest size display the Person ID for matched face events and a single image from the face event. Face event cards at the two intermediate sizes additionally display the time the event occurred. Full-size event cards contain the following elements: Face image: the best image of the person’s face. Event time: the time that the face was detected. Channel number and name: the number and name of the channel that captured the event. Face event type: there are three different types of face event cards: Indexed, Matched, and New. Matched and New face events may also contain these elements: Reference Image: a face image of the person to whom the card is matched. For New face events, the event image is used as the reference image. Person ID number: the unique number that the system assigns to a person. Name and Group: if this identifying information has been entered for the face event, or if the face event has been matched to a person with this information, it will be displayed.

In the Monitor panel, face event cards are generated when the system finds a face in the video stream.

Face event cards at the smallest size display the Person ID for matched face events and a single image from the face event.

Face event cards at the two intermediate sizes additionally display the time the event occurred.

Full-size event cards contain the following elements:

Face image: the best image of the person’s face.
Event time: the time that the face was detected.
Channel number and name: the number and name of the channel that captured the event.
Face event type: there are three different types of face event cards: Indexed, Matched, and New.

Matched and New face events may also contain these elements:

Reference Image: a face image of the person to whom the card is matched. For New face events, the event image is used as the reference image.
Person ID number: the unique number that the system assigns to a person.
Name and Group: if this identifying information has been entered for the face event, or if the face event has been matched to a person with this information, it will be displayed.

Indexed face events are generated when a face detected in the video feed is not matched to any faces previously identified in the system.
After person details are added to an Indexed face event to create a new person, the face event card used to create a new person will be labeled New.
When you see a face event featuring a person who has been identified in your system, you can match the event to the person. The event card will then be labeled Matched.

Working with People

Viewing and Editing Person Details from a Matched Face Event

Editing Person Details affects the person profile everywhere on your Smart Recorder.

When person details are edited in the Monitor, Search or Cases panels, those details will be changed throughout the entire system for the identified person profile, not only for the selected face event.


Select a Matched or New face event card. The Person tab will automatically open in the Event Detail Viewer, except for the following situations: If an Alert or a Note is associated with the event, the Alert or the Note tab will open by default. If the Live Video tab has already been selected in the Event Detail Viewer. Live video from the selected channel will continue to play until you manually select a different tab. Click the Person tab if it has not been automatically selected. Information from the person profile associated with the event will be displayed in the Person tab. To view this person’s profile card in the People panel, click the Go to Person button. To edit the person’s profile details, modify the information in one or more fields and click Save. You can also view the person profile associated with a Matched or New face event by right-clicking on the face event card and selecting Go to Person from the menu.

Select a Matched or New face event card. The Person tab will automatically open in the Event Detail Viewer, except for the following situations:
- If an Alert or a Note is associated with the event, the Alert or the Note tab will open by default.
- If the Live Video tab has already been selected in the Event Detail Viewer. Live video from the selected channel will continue to play until you manually select a different tab.
Click the Person tab if it has not been automatically selected.
- Information from the person profile associated with the event will be displayed in the Person tab.
- To view this person’s profile card in the People panel, click the Go to Person button.
- To edit the person’s profile details, modify the information in one or more fields and click Save.
You can also view the person profile associated with a Matched or New face event by right-clicking on the face event card and selecting Go to Person from the menu.

Once a person profile has been created from or matched to a face event, that person’s identifying information can also be edited in the People panel.
If a face event has been matched to the wrong person, use Match or Unmatch before modifying person details. See unmatching a face event from a person for more information.

Creating a New Person from a Face Event

When you see a face event featuring a new person of interest, enter details about that person on the face event card to create a permanent record of the person in the system from the face images generated by the face event.


Click an Indexed face event card. The Person tab will automatically open in the Event Detail Viewer, except for the following situations: If an Alert or a Note is associated with the event, the Alert or the Note tab will open by default. If the Live Video tab has already been selected in the Event Detail Viewer, live video from the selected channel will continue to play until you manually select a different tab. Click the Person tab if it has not been automatically selected. Fill in all known information about the person in the person tab. See the following page for information about the Use event profile for searching and alerts setting. Click Save. The event card type will change to New and a unique number will be assigned to the person by the system. The information added to the person will be reflected in the Person tab of the Event Detail Viewer and in the new person profile card will appear in the People panel.

Click an Indexed face event card.
The Person tab will automatically open in the Event Detail Viewer, except for the following situations:
- If an Alert or a Note is associated with the event, the Alert or the Note tab will open by default.
- If the Live Video tab has already been selected in the Event Detail Viewer, live video from the selected channel will continue to play until you manually select a different tab.
Click the Person tab if it has not been automatically selected.
Fill in all known information about the person in the person tab.

See the following page for information about the Use event profile for searching and alerts setting.
Click Save.

The event card type will change to New and a unique number will be assigned to the person by the system.

The information added to the person will be reflected in the Person tab of the Event Detail Viewer and in the new person profile card will appear in the People panel.

Once a person profile has been created from a face event, that person’s identifying information can also be edited in the People panel. See people panel section for more information.

Hide Matched or New Face Events from Searches and Alerts

When searching or generating an alert for a person, the images that have been matched to that person are used for comparison. Thus, it is important to only add profiles from high-quality face events.

You can choose to hide the set of images from a face event from the Person tab in the Event Detail Viewer:

To hide the event profile from searches and alerts, change the Use event profile for searching and alerts? setting to No.

This option should be used only if images generated from the face event are of poor quality, but you wish to associate the event with the person. The face event and its images will still be associated with the person, but these images will not be used when you search for similar faces or create an alert based on this person.
Leave the Use event profile for searching and alerts? setting at the default value of Yes if images generated from the face event are of good quality (clear image, good angle, sufficient lighting.

If Yes is selected, images from this event will be displayed in the profiles tab for that person in the People panel. The images will
be used in the future to compare against other face images when you search for this person or create an alert for them.

Matching Face Events to People

Matching or Unmatching a Face Event to an Existing Person

If you see an Indexed face event in the Monitor or Search panels featuring a person that already exists in your system, you can manually match the face event to the person.

On the other hand, if you see a face event that has been matched to a person incorrectly, you can unmatch the face event from that person.

Click the face event card. The Person tab will automatically open in the Event Detail Viewer, except for the following situations:
- If an Alert or a Note is associated with the event, the Alert or the Note tab will open by default.
- If the Live Video tab has already been selected in the Event Detail Viewer. Live video from the selected channel will continue to play until you manually select a different tab.
Click the Person tab if it has not been automatically displayed.
Click the Match or Unmatch radio button.
A list of people in the system with faces similar to the face event will be displayed in the Person tab.
1. To match the selected event card to a person:
  1. Click a radio button beside the options for Show People to view a list and find the person you wish to match:
    - Named: the list of people who have been identified by name
    - All: the list of all people in your system
  2. Scroll down to find the matching person from any of the lists. Click the name or image of a person to select him or her.
  3. Click the Match button to match the face event to the selected person.
2. To unmatch the selected event card:
  1. The person currently matched to the face event will already be selected in the list. Click the Unmatch button.

Working with Alerts

Viewing Alerts

Monitoring Alerts

When an alert is triggered, the event that triggered the alert will be labeled with colored bar across the top of the event card.

To view information about the alert associated with an event card:

Click to select the event card.
In the Event Detail Viewer, the Alerts tab will open automatically to display details about the alert.

To quickly view recent events which have triggered alerts,
in the Monitor panel:
1. Click the Click here to choose events drop-down and select an event type.
2. Check the box next to With Alerts.
3. Click OK.
4. The Monitor panel will update to only show events that are associated with an alert.

Viewing and Enabling Alerts

To view information about an alert

Click the Alerts tab.
Select the alert from the list of alerts by clicking on the alert Name.
A description of the alert will appear in the text box to the right of the list of alerts. The following information will be displayed:
1. The alert color block.
2. The date and time range of the alert.
3. What channels have been selected to be scanned for matching events.
4. The event types that will trigger the alert.
5. If you entered an alert response procedure it will appear below the other alert criteria.
To enable an alert, select the check box beside the alert name.
To disable an alert, uncheck the check box beside the alert name.

Viewing Alert Action Configuration

Alert actions can be created to email key security personnel, change recording settings, or modify the maximum amount of bandwidth the Smart Recorder can use when an alert is triggered. Only users with administrative privileges can configure alert actions. To view an existing alert action:

Choose the Alerts tab to go to the Alerts panel and select the Actions sub-tab to view the list of alert actions.
Select an action from the list of alert actions.
A description of the alert action will appear in the text box to the right of the list of alerts.

The information displayed depends on the type of alert action. Settings change alert actions will display:
- Alternate Setting Values: which settings will be modified when the alert is triggered.
- Post-alert recording period: the settings change will remain in effect for this many seconds after the alert is triggered
- Channels: Which cameras will have modified settings during the post-alert recording period
Email alert actions will show the following fields:
- To Addresses: the list of recipients of the alert email.
- Subject: subject line of the email that will be sent when the alert is triggered.
- Body: content of the email that will be sent when the alert is triggered.
- Include: lists information and images that will be included with the email.

Creating Alerts

Set Alert Name and Color

Creating alerts requires administrative access.

To create a new alert, click the New button from the Alerts sub-tab.

Type in an Alert Name.
Click on the color block below the Alert Name to display the color selector.
Use the scroll bar to view additional colors. Click a color block to select a color.

The color you select for the alert will appear across the top of an event card that triggers the alert.

Select Days and Times

You can set an alert to be triggered only on certain days of the week, or at certain times of day.

Select which times of day the alert should be active:
1. To enable the alert 24 hours per day, select Any time radio button.
2. To enable the alert for only part of a day, select Specify radio button, and select a time range when the alert can be triggered.
  
  To change the start or end time, click on the hour, minute, or the AM/PM fields and click the up or down arrows until the desired value is displayed.
Select which days the alert should be active:
1. To enable the alert for all days of the week, choose All days radio button.
2. To enable the alert for specific days of the week, choose Specify check box, and click the check box beside each day you wish to include.

Select Channels

By default, no cameras are selected. You can customize your camera choices the same way you would in the Monitor panel:

Click All to select all channels.
Right-click on individual channels and use the resulting menu to:
- Add channels to your selection
- Remove channels from the selection
- Add or remove groups of channels
- Select or deselect all channels
You can also choose predefined groups of channels from the Channels drop-down menu by checking the boxes beside channel group names.

Refer Selecting Channels for more information.

Select Alert Actions

You can select the actions that will take place when an alert is triggered. The list of available actions appears in the Actions list box.


Check the check box beside each action that should be performed when this alert is triggered.

Refer creating alert response actions topic for more information .

Enter Alert Response Procedure

Enter text into the Alert Response Procedure box in the lower left of the Creating Alert screen to include instructions for responding to an alert.

This text will appear with other information about the alert when you click on an alert event card in the Monitor panel.

Specify Alert Criteria

Faces Check Box

Alerts for face events can only be triggered when Facial Surveillance has been enabled on the channels selected in the alert configuration.

To enable Facial Surveillance analytics on your system, consult your 3VR sales representative for more information.

Face similarity alerts compare incoming face events to the selected person. When the system detects a face that is similar to the selected person’s face, the alert will be triggered. Group similarity alerts compare incoming face events to the members of a selected group. When the system detects a face that is similar to a group member, the alert will be triggered.

Under Events, select Faces check box and click Specify radio button.
Under People and Characteristics:
- To search for a specific person, select Person. You can type the name of the person you are looking for and press Enter on your keyboard, or scroll through the list
  of people until you find the right person. Click that person to select him or her.
- To search for members of a group, select Characteristics radio button and select Groups check box. Click the name of the group you want to include in the alert.
To choose the Similarity level, use any of the following methods:
- Click and hold the mouse button on the similarity slider bar. Move the mouse to drag the slider up or down.
- Click the mouse anywhere above or below the slider bar to adjust the similarity level by 5 at a time.
- Click in the box above the Similarity slider, type any number from 5 to 95 and hit the enter key.

By default, Similarity is set to 80. Using a higher similarity level will return fewer results that are more likely to match the person you have selected. Using a lower similarity level will return more results, but more of those faces may not match the one you have selected.

If the similarity level is set to Matches Only, this alert will not trigger. You can only select Not (to alert for any faces that are not similar to the selected person) when Matches Only is selected. This feature is not available on your system.

Motion Check Box

To set an alert for all motion on one or more cameras for a specified time period:


Select the cameras you wish to monitor. Specify the days and times you wish to monitor. Under Events, select Motion check box. Click All radio button.

To generate an alert when motion occurs in a specific region of the camera field of view:

Alerts for motion in a specific region can only be triggered when Motion Direction Analysis has been enabled on the channels selected in the alert configuration. To enable Motion Direction analytics on your system, consult your 3VR sales representative for more information.

Select the camera you wish to monitor.
Specify the days and times you wish to monitor.
Under Events, select Motion check box and click Specify radio button. If more than one camera has been selected, the
Specify radio button option will be disabled.
Under Region, click Specify radio button to define a region of the camera view to monitor for activity.
Click a button to choose the shape of the region to draw: rectangle, circle, a hand-drawn shape, or a polygon.
You can draw multiple shapes to outline separate and/or overlapping areas of the camera view. The search will find any movement in all selected regions.
If you make a mistake, click in a region to select it and click Clear Region to remove that region. To remove all regions, click Clear All.

To generate an alert when motion occurs in a specific direction within the camera field of view:

Alerts for motion in a specific direction can only be triggered when Motion Direction Analysis has been enabled on the channels selected in the alert configuration. To enable Motion Direction analytics on your system, consult your 3VR sales representative for more information.

Select the camera you wish to monitor.
Specify the days and times you wish to monitor.
Under Events, select Motion check box and click Specify radio button. If more than one camera has been selected, the Specify radio button option will be disabled.
Under Direction, click Specify direction radio button to specify the direction(s) of motion in which you are interested.
By default, the right arrow is selected.
Click to select sections of the direction selector.
Arrows corresponding to the selected directions will appear in the camera view.

If you have selected one or more regions in the camera view before selecting directions in the direction selector, the direction arrows will appear inside the selected region.

Creating Alert Response Actions

Sending Email When an Alert is Triggered

This feature requires administrative access.

An alert response action can send an email to selected recipients when an alert is triggered.

Click the Alerts tab and select the Actions sub-tab.
Click New to create a new alert response action.
Select Email, text message or page radio button.
Type in an Action Name to identify the action in the list of Actions.
Click the To button.
Choose email recipients for this alert response action by clicking their names. Selected names appear with a check box next to them.

If the person you would like to email is not listed in the box below, then you can add a new recipient in the Email Recipients box: type a name and email address and click the Create button. The new recipient can then be selected from the list below.
Click the Done button to add the selected people as recipients of the email.
Enter a Subject line and Body for the message. The body should include your organization’s response procedure for when this alert is triggered.
Select which information to include in the alert email message:
1. Alert name check box: includes the alert name in the body of the message.
2. Alert details: includes a brief summary of the alert criteria in the body of the message.
3. Single image: emails only the image that triggered the alert or All images check box: includes all images from the event.
4. Add event details in images: embeds information about the event in each image saved from the event.
5. Send verification image: includes the reference image for face events that match to a known person.
6. Video: includes the video file associated with the event as an attachment.
7. Send additional early email when event opens: sends a message when the event begins.
Click the Save button to store the alert response action.

Modify Recording or Bandwidth When an Alert is Triggered

If multiple camera models are connected to a 3VR system, separate alert actions must be created for groups of channels using each camera model. The same Maximum Bandwidth values must be used in alert response actions that will be enabled at the same time.

An alert response action can change recording and bandwidth settings when an alert is triggered.

Click the Alerts tab to go the Alerts panel and select the Actions sub-tab.
Click New to create a new alert response action.
Select Settings change radio button.
Type in a new Action Name to identify the action in the list of Actions.
To modify camera recording settings,
1. Select Recording Settings check box.
2. To determine the camera model, point the mouse at a channel number in the channel selector. The channel number, name, and camera type will be displayed in a pop-up box.
3. Select channels from the channel selector by clicking the channel number. Each alert action may only be applied to one
  camera model. A warning message will be displayed if you select incompatible channels or other types of input channels.
4. Configure the modified settings which will take effect when the alert is triggered. Depending on the selected camera model, different configuration options will be available. Only settings that apply to the selected camera model will be displayed.
To modify the maximum network bandwidth available to the system after an alert is triggered:
1. Select Maximum Bandwidth check box.
2. Enter the maximum network bandwidth that should be made available to the 3VR system after an alert has been triggered into the Maximum Bandwidth (Kbits/sec) box.
  
  To allow unlimited bandwidth usage, enter 0.
Define the duration that the modified settings will be applied after an alert has been triggered with the Apply settings for [] seconds after the alert box. 120 seconds will be entered by default.
Click Save to create the new alert response action.

Working With Notes

Viewing and Existing Note

Notes can be viewed and created from the Monitor panel, Search panel results screen, and Cases panel. Notes can also be created for known people in the People panel. The notes tab is only displayed when an event, person or case is selected.

To read the notes attached to an event:

Select an event card displaying a yellow note label. When the event cards are displayed at maximum size, the note label appears in the top right corner.

When the event card size is reduced, the note label appears across the top of the card.
In the Event Detail Viewer, click the Notes tab to display all notes for that event, including the date, time, and author of each message.

A note may be labeled with Note, Flag, Review, Cleared or a custom label created by a user with administrative privileges.

Adding a New Note

Once notes are added to an event, they can not be deleted.

Select an event card.
In the Event Detail Viewer, click the Notes tab.
Click the Add a Note button.
Select a label for the note from the Label drop-down menu. This label will be displayed in the top right corner of the event card to indicate the type of note attached.
Type your note in the text field and click the Save button.
When you click Save, the system will automatically add the date, time, and author to the note.
In addition, the event card will be stamped with the note label.

Relabeling a Note

Note labels can be used to to distinguish between different types of notes. The 3VR system comes with four predefined note labels: Note, Flag, Review, and Cleared. When adding a note to an event, the label Note will appear by default on the event card unless a different label is manually selected.


Select an event card with a note. In the Notes tab of the Event Detail Viewer, click the drop-down arrow next to Label to display the four default labels, as well as any custom labels created on your system. Select a different label from the list. The event card will instantly be updated with the new note label.

Managing Note Labels

Creating a Note Label

To create a new note label:

From the Notes tab, click the Add a Note button.
Click the Labels button.
Type in a new label and click the Add button. This new label will be added to the list of labels and will be available in the Label drop-down menu in the Notes tab.
Click the Close button. You can now use this label when adding a note to an event, a person, or case.

The notes tab is only displayed when an event, person, or case is selected.

Editing or Deleting a Note Label

To edit or delete an existing label:

From the Notes tab, click the Add a Note button.
Click the Labels button.
Select a note label from the list.
- To edit the note label, click Edit. Modify the label in the text box and click Save.
- To delete the note label, click Delete.
When you are finished editing note labels click Close.

Labels that are in use cannot be deleted. Before deleting a label, you must manually reassign each note currently using the label to a different label. Perform a search for events With Notes in the Search panel to identify notes that must be relabeled.

Working with Images

Viewing Images

In the Monitor tab, click an event card.
For some event types, including face events, a set of high quality images will be displayed when the Images tab of the Event Detail Viewer is selected.
To view an enlarged version of an image, double click the image, or click the image and click View Image.

A window displaying an enlarged version of the image will be displayed.
To zoom in on a portion of the image, click and drag to draw a rectangle over the portion you want to enlarge.
Release the mouse button when the box surrounds the region you want to enlarge.

To zoom back out, click anywhere in the image.
Click Close to return to OpCenter.

For motion events, you must generate your own images; see Saving Frames from Motion Events, for details.

Using Image Enhancement Controls

Sometimes, captured images may appear fuzzy or pixelated. You may be able to improve the appearance of an image with these controls.

The image enhancement controls are to the lower left of the image in the Image Details window. To apply an image enhancement control, click the associated icon. The icons may be clicked multiple times to increase the amount of enhancement.

Smooth : this tool can be used to smooth out pixellation in an image. Use this tool in instances when the image is overly pixelated or the lighting is harsh.
Sharpen : this tool can be used to sharpen the edges in an image. Use this tool if a picture is blurry, or if multiple objects appear in the image and you want to distinguish between them.
Find Edges : this tool can be used to find edges in an image and then render it in gray scale.
Restore : this tool will undo all enhancements you have performed and restore the image to its original state.

Using the OpCenter Image Clipboard

The OpCenter™ Image Clipboard allows you to select and view a collection of several images from different events and print, copy, or email some or all of them at one time.

Click on an event card. Any images saved from that event will be displayed in the Images tab of the Event Detail Viewer.
To add an image to the clipboard, right-click the image and select Add to 3VR OpCenter Image Clipboard. Each time an image is
added, the Clipboard will open automatically.
The 3VR OpCenter Image Clipboard shows all images that have been added to the clipboard, stamped with the channel name, date, and time.

To change the size of the displayed images, move the Image Size slider bar. When images are displayed at a larger size, it may be necessary to use the scroll bar to view all of the images.
Click Select All to quickly select all images on the clipboard

Hold down the Ctrl key click to select multiple individual images.

Click Select None to clear your current selection.

Click Remove to remove selected images from the Clipboard.
When one or more images are selected, click Print, Export, or Email to print, save, or share images via email.

Refer Printing Images for more information.
To close the Clipboard, click Close.

The Clipboard will re-open automatically when more images are added.

To view the Clipboard at any time, click in the upper right-hand corner of any panel.

Closing OpCenter will clear the 3VR OpCenter Image Clipboard.

Saving Frames from Motion Events

To save a frame from a motion event to the image tab:

Click on an event card to play the video.

While video is playing:
1. In the video player, click pause video button to halt the video.
2. Click the frame back button and frame forward buttons to display the frame you wish to save.
3. When the video is paused, a picture icon is displayed to the right of the video controls.
  
  Click the picture icon to save the frame.
4. To view the saved video frame, select the Images tab of the Event Detail Viewer.

Sharing Images

Printing Images

Double-click an image from the Images tab.
Click the Print button below the image in the Event Detail Viewer.
Enter a Title for the printout.
Select Event details check box to include the event type, starting date and time, ending date and time, and camera name. Select Notes check box to print any notes associated with the event. Select Alerts check box to print any information about alerts associated with the event.
Select Selected image check box to print the selected image.

Select Include event details in images check box to include information about the event in each image file saved from the event.
Enter any additional comments you wish to include on the printout.
Click the Print button to print.

This feature is only available when you are connected to a 3VR system over a network.

Emailing Images

To send event images to an email address:

From the Image Details window click Email.
Click the To button to choose email recipients.
From the Select Recipients box, click the names of the desired recipients. A check box is displayed beside selected recipients.

If the person you would like to email is not listed in the box below, then you can add a new recipient:

In the Create New Recipient box, type a name and email address and click the Create button. Select the new recipient name from the Select Recipients list below.
When all necessary recipients have been selected, click the Done button to return to the email screen.
Type in the subject line for the email.
Select the information you want to include with the email:
1. Event details
2. Notes
3. Alerts
Choose which items to attach to the email:
1. Selected image or All Images
  
  To include information about the event in each image file saved from the event select Include event details in images check box
2. Video
Type in any additional comments you wish to include with the email.
Click the Send button to send the email.

To send email, the 3VR system must be connected to a network with an email server. A user with administrative privileges can configure the email server.

If you are experiencing difficulty sending video, your email server may be blocking the SmartRecorder from sending video files, or the files may be too large to be sent via email. Contact your IT department for assistance.

Copying Images to the Windows Clipboard

When logged into OpCenter on a PC, you can copy images from events to the Windows clipboard. Copied frames include the selected image and event details. This information is then available to be pasted into other applications (e.g., MS Word, Outlook, MS Paint, or Adobe Photoshop).


Right-click a single frame from the Images tab and select Copy Image to Windows Clipboard. To insert the image into a document, switch to an open document in another program. Paste the image by selecting Paste from the Edit menu or pressing Ctrl-V. This feature is only available when you are logged into a 3VR Smart Recorder over a network.

Exporting Surveillance

Exporting Events

Exporting and Sharing Events

If you have identified several events you wish to share with other investigators or law enforcement, exporting events allows users without access to a 3VR Smart Recorder to view a useful storyboard summary of events, images, and associated video using Mozilla Firefox, Internet Explorer or Safari. Investigators can view, print, copy and save event images, video and information directly from their web browser.

Exporting Events for Viewing in a Web Browser

To export selected events, including associated video, images and event information in a format that can be viewed in a web browser or imported into another 3VR system:

Select specific events by holding down the Ctrl key and clicking the event cards for those events you wish to export.
Right-click one of the selected event cards and select Export Event(s).
Click the drop-down next to Location to select the directory or drive where you wish to save exported events.
To create a new folder for exported events, select Create new folder check box and enter a folder name.
Select All images, video and details radio button so that images, video and details from exported events can be viewed in a web browser. This format is ideal for sharing with law enforcement or other investigators, and also allows you to import events into another SmartRecorder.
Check Include event details in images to embed details about the event in exported images.
Click the Export button.
When exporting has completed, click Close.

Exporting All Search Results

To export all events from search results:

On the search results screen, ensure that no event cards are selected.
Click the Export button displayed directly below the search criteria.
Click drop-down next to Location box to select the directory or drive where you wish to save exported events. To create a new folder, check the box beside Create new folder check box and enter a folder name.
Select the desired export format:
- All Images, Video and Details allows you to view images, video and details the from exported events in a web browser. This format is ideal for sharing with law enforcement or other investigators, and also allows you to import events into another Smart Recorder.
- Images Only creates a folder containing only images associated with the search results.
- Video only creates a folder containing video files associated with the search results.
Check Include event details in images check box to embed details about the event in exported images.
Click the Export button.
When exporting has completed, click the Close button.

If any events are selected, click the space between event cards to deselect all events.

Including Event Details in Images

When exporting events to share with others, you can choose to include details about an event in each image that is exported along with the event. To include details about the event in each image, select

Include event details in images check box

The following information will be displayed directly below the image from the event:

System name
Camera name
Camera number
Date/time image was generated

Any information associated with the event will be displayed to the right of the image. The details included will vary between event types.

Exporting People

Exporting Select People

Click the People tab to go to People panel.
Select the profile cards for the people you wish to export. To export multiple people, hold down the Ctrl key and click to select multiple person cards.
Click the Export button at the top of People panel.
Verify that Export only selected people radio button is selected.
Click the drop-down arrow on the right side of the Location box to select the directory or drive where you wish to save exported people.
To create a new folder for exported events, check Create new folder check box and enter a folder name.
If you are exporting people for import into the 3VR CrimeDex database, select Include ZIP file check box.
Click the Export button.

To learn more about 3VR CrimeDex, an online community where fraud, loss prevention, and law enforcement professionals collaborate to solve cases faster, visit www.crimedex.com.

Exporting Groups

Click the People tab.
Select the name of the group you wish to export from the View Group box.
Click the Export button at the top of People panel.
Verify that Export all people in group radio button is selected.
Click the drop-down arrow to the right of the Location box to select the directory or drive where you wish to save exported people.
To create a new folder for exported events, check Create new folder and enter a folder name.
Click the Export button.

Exporting Cases

Exporting a Selected Case

Click the Cases tab.
Select a case and click the Export button at the top of the Cases tab.
Choose Export only selected case radio button.
Click the drop-down arrow to the right of the Location box to select the directory or drive where
you wish to save the exported case. If desired, you
can select Create a new folder check box.
To include details about the event in each image, select Include event details in images check box.
Click the Export button.
When exporting has completed, click the Close button.

Exporting Video

Exporting Continuous Video from the Video Panel

If continuous recording is not enabled on a channel, only video associated with events will be available for export from that channel.

To export all stored video over a specified time range from the Video panel:

Click Export.
Select the Start and End time for the video export.
Select the channels to export by clicking the checkbox beside each channel name.
Select the location where you wish to save the exported video from the Location drop-down menu. To create a new folder, select Create new folder and enter the new folder name.
To include 3VR Evidence Viewer, select Include 3VR Evidence Viewer Application check box.
Click Export to export all available video from the selected channels over the specified time range.
When exporting is complete, click Close to return to the video panel.

Exported video files are large. For channels using the default resolution, frame rate and quality settings*, each channel included in the export, each minute of video will be about 1 MB.

For example, if you are exporting 16 channels of video for 15 minutes, the folder containing exported video will be around 250 MB in size if video is recorded at the default settings. If the frame rate is increased to 10 fps, or if the video resolution is increased to 2-CIF, the folder containing the exported video will be 500 MB.

To preserve system resources, it is recommended that you only export video of interest when exporting video from the video panel.

* Default analog camera settings: Resolution = CIF, Frame Rate = 5 fps, Quality = Medium

Exporting Continuous Video from Selected Events

If continuous recording is not enabled on a channel, only video associated with events will be available for export from that channel.

You can export all stored video over a time range covered by events you have selected from the Monitor, Search, or Cases panels. The following export criteria will be pre-filled:

The Start and End time for the video export will be pre-filled with the start time of the first event and the end-time of the last event to end
The channels which generated the selected events will be pre-selected

To export stored video over the time range defined by selected events:

Select specific events by holding down the Ctrl key and clicking the event cards for the events you wish to export.
Right-click one of the selected event cards and select Export Video by Channel/Time option.
Modify the Start and End time for the video export, if necessary.
Modify the selected channels, if necessary.
Select the location where you wish to save the exported video from the Location drop-down menu. To create a new folder, select Create new folder and enter the new folder name.
To include 3VR Evidence Viewer, select Include 3VR Evidence Viewer Application.
Click Export to export all available video from the selected channels over the specified time range.
When exporting is complete, click Close to return to the Video panel.

Refer Viewing Exported Video in EvidenceViewer for more information.

Working with Exported Surveillance

Viewing Exported Surveillance

Viewing Exports in a Web Browser

People, Cases and Events exported to XML can be viewed in a web browser.

To view exported people using Internet Explorer:


Open the browser. Select File, and select Open from the drop-down menu. Click Browse and navigate to your exported folder. Select 3VR_people.xml, 3VR_cases.xml, or 3VR_events.xml and click Open.

To view exported people using Mozilla Firefox:


Open Mozilla Firefox. Select File, and select Open file from the drop-down menu. Navigate to your exported folder. Select 3VR_people.xml, 3VR_cases.xml, or 3VR_events.xml and click Open. Alternatively, navigate to the exported xml file in Windows Explorer. Right-click the file and select to open the file with your web browser of choice.

For additional information, see the readme.html file included in the exported folder.

Viewing Exported Video in EvidenceViewer

3VR EvidenceViewer is a powerful tool that allows you to simultaneously view one or more channels of video exported from the 3VR OpCenter Video panel without requiring the purchase additional software. 3VR EvidenceViewer is ideal for sharing exported video with law enforcement or other investigators.

With 3VR EvidenceViewer

The user can,

Simultaneously view up to 36 channels of exported video
Select which channels to display in the current view
Scan video using a video timeline
Automatically verify the integrity of the video being viewed, displaying a warning if the exported video or associated information has been tampered with or modified in any way.

EvidenceViewer is fully supported in Windows XP and Windows Vista.

Obtaining 3VR EvidenceViewer

3VR EvidenceViewer is included with 3VR OpCenter. If you are connecting to a Smart Recorder over a network using OpCenter, you can opt during a video export to include the application in the folder containing exported video. However, if you will be emailing the exported video or transferring the export folder via a slow network connection, it is recommended that you do not include the 20MB

EvidenceViewer application in the exported folder; instead, advise the recipient to download EvidenceViewer from www.3VR.com/downloads/ EvidenceViewer. Instructions for obtaining 3VR EvidenceViewer are included with every video export.

Using 3VR EvidenceViewer

Instructions for using EvidenceViewer are included in the EvidenceViewer Readme file (EvidenceViewer_ReadMe.html)

Verifying Integrity of Exported Surveillance

Validating Exported XML

In the Search panel, use the Validation tab to verify that the contents of a 3VR Event Export folder have not been tampered with, and that events can successfully be imported into a 3VR system.

Click the Search tab to go to the Search panel.
Click the Validation tab.
Click drop-down arrow on the right side of the File or Folder box to select the directory where your xml file is located.
Click Validate to begin the validation process.
A message will be displayed indicating the result of the validation process.

Click Close to return to the Validation tab.

If you are a law enforcement agent or other legal party, and you want specific instructions to verify the watermark on events exported from a 3VR server, contact 3VR Technical Support for more information.

Importing Surveillance Exported from a Smart Recorder

Importing Events

To import events exported from another 3VR system:

Click the Search tab to go to Search panel.
Click the Import Events tab at the top of the panel.
Select XML: Import events from an XML file exported from a 3VR system radio button
Click drop-down arrow on the right side of the XML File Name box and navigate to your 3VR_events.xml file.
Click the Import button.
After the import is complete, click the Close button.
To view the imported events, search in the import channel.

To import events from XML, your 3VR system must have at least one channel configured for XML import. To learn more about configuring a channel for XML import, consult your 3VR sales representative or 3VR Technical Support.

Importing People Profiles

To import people exported from another 3VR system:


Click the People tab to go to People panel. Click the Import button at the top of the People panel. Select XML: Import people from an XML file exported from a 3VR system radio button. Click the icon on the right side of the XML File Name box and navigate to the 3VR_people.xml file. Click the Import button. After the import is complete, click the Close button.

People imported into a system from XML are placed into the same group they belonged to in the system from which they were exported. If the group with the same name does not exist in the
new system, it will be created.

Additionally, all identifying information for each person (name, id number and other associated information) will be imported into the new system.

Importing from 3VR CrimeDex

Importing People from CrimeDex

To create people profiles from suspects exported from 3VR CrimeDex:

Click the People tab to go to People panel.
Click the Import button at the top of the People panel.
Select CrimeDex: Import suspects from 3VR CrimeDex radio button.
Click the drop-down arrow icon on the right side of the Import Files box and navigate to the suspect-[#####].cdif file
To provide a group name for the imported suspects other than the default value (“CrimeDex Suspects”), enter a group name in the Set Identifier field.
Click the Import button.
After the import is complete, click the Close button, or you can view the results of the import by clicking Go to New People.

To learn more about 3VR CrimeDex, an online community where fraud, loss prevention, and law enforcement professionals collaborate to solve cases faster, visit www.crimedex.com.

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