Getting Started

Prior to installing and configuring the Queue Line plug-in you should ensure that the location where you plan to perform Queue Line analysis meets the following specifications:

Cameras

Queue Line analysis is possible with both analog and IP cameras at any resolution. The Queue Line plug-in cannot be installed on PTZ cameras. Dynamic gain compensation should be set to the lowest level. Use wide dynamic range cameras for outdoor lighting situations.

Environment

Cameras should be positioned in areas with little background motion. Congested scenes with constant motion outside of the queue will degrade the performance of the plug-in.

Lighting

Uniform lighting is ideal. Back lighting (bright conditions) will negatively affect performance. Changes in lighting conditions throughout the day should be considered — position cameras away from exterior doors and windows to minimize the effect of lighting changes.

Field of View

The camera’s field of view should cover between 10 and 30 feet.

Mounting

Cameras should be mounted as close to straight overhead as possible, perpendicular to the ground. Positioning cameras at an angle less than 60 degrees from the horizontal is not recommended as performance can be severely impaired.