About This Guide

This guide is intended to be used as a standard guide for the Enterphone System. General Linux knowledge and Enterphone Certification Training Knowledge are expected.

Additional Documentation

To find documentation available for all products, go to https://www.identiv.com/Enterphone.

To find related vendor documentation on Cisco Switches, go to www.cisco.com.

To find related vendor documentation on Veridt Readers, go to www.veridt.com.

Initial Software Configuration

Administration Management

Starting the Primis Administration System

Launch a web browser (Internet Explorer, Firefox, or other browser that allows pop-ups).

In the Address field, type http://<Enterphone ip address>/ and press Enter.  For convenience, this page should be bookmarked.

Login and Log Out

To login to Primis:

1. Enter the Default Username and the Password.

2. Click on the LOGIN button.

To log off, click on the Log Out button.

As a security feature, after a certain period of inactivity, Enterphone will automatically log you off. At that point, the login page will appear, and the user will have to log back in.

Managing Enterphone Panels

Enterphone panels provide visitors with a way to communicate with tenants from the front common entrance. Tenants then can grant or deny access to the building. Enterphone panels display a list of users that can be dialed. For hardware installation please view the Enterphone Installation Guide.

By default, Enterphone panels are added to a single controlled area. This allows the panel to grant access if the tenant presses the relay activation digit when dialed.

Enterphone Panel Settings

Enterphone panel settings such as talk time, relay access digit, and activation time can be configured. To access these settings;

1. Click on the System navigation tab.

2. On the left, click on the Enterphone link.

3. In the Actions bar, click Add Panel. The following screen is displayed:

   

4. Enter the Panel ID. This ID number can be found in the sitepanel.ini file for this panel.

5. Enter a Name: this identifies the panel when adding it to Controlled Areas. This field should be changed if there is more than one panel.

6. Enter the Relay 1 or 2 Access digit: The digit on the telephone that the tenant must press to activate the appropriate relay.

7. Enter the Relay 1 or 2 Activation Time (Seconds): This specifies in how many seconds the relay should be activated once a tenant grants access.

8. Enter the Talk Time: This is the maximum duration the call can occur (in seconds) before automatically hanging up.

9. Click Save.

Enterphone (Controlled Area Tab)

The Enterphone tab allows you to attach Enterphone panels to Controlled Areas. NOTE: Enterphone panels must have already been created in the System -> Enterphone screen.

Please refer to the Enterphone Panel Settings section for more details regarding Enterphone panels.

In the Enterphone MESH tab on the View/Edit Controlled Area screen:

1. Select an Enterphone panel from the dropdown box.

   

2. To add a second panel to this controlled area, click the add + button. to

3. Click Save.

Changing Screen Saver Image File

When Enterphone Panels are idle for more than the time set for the default screensaver time out, the default screensaver graphic is displayed. This graphic can be changed from the media files. Use the instructions in the Media Files section to access and change screensaver_1024x768.gif file.

This is the default screensaver picture. Edit this file using any graphic editing software that supports the GIF format. Keep in mind that the edited file’s name, resolution, and color settings must match this file. Once the editing is complete use the Update Media Files from the System tab to upload the edited screensaver_1024x768.gif file. Restart the Panel using the Reboot link at the bottom of the Utilities page.

Changing Screen Saver Timeout

By default, the screensaver activates after 60 seconds of inactivity. This number can be changed from the file sitePanel.ini.

1. Click on the System navigation tab.

2. On the left, click on the Administration link.

3. Click on the System Parameters sub link.

4. Click on the sitePanel.ini file.
   

   

    

5. Edit the line screensaverTimeOut=60; change 60 to any other value. Do not edit any other value.

6. Check the Reboot after save box. This will do a full restart of the panel after you save the file.

7. Click Save.

Calibrate Enterphone Screen

Enterphone parameter files are used to configure the software on both the server and the panel.

Enterphone Parameters Files

Enterphone parameter files are used to configure the software on both the server and the panel. These files are located in the System Parameters link under the System -> Administration tab.  These files can be edited using the in-browser text field provided by clicking on the file or backed up by clicking on Download and edited with a text editor locally then uploaded back to MESH. Once the files are uploaded back to the Enterphone, the server must be restarted using the Reboot link at the bottom of the Utilities page or by checking the Reboot after save option on the Edit page.

The following parameter files are user-modifiable:

• dealer.ini

• installer.ini

• siteEngine.ini

• sitePanel.ini

To Edit a Parameter file

1. Click on the Administration link from the System navigation tab.

2. Click on the System Parameters sub-link.

3. Click on the file you would like to edit.

4. Make any changes necessary to the text presented in the text area.

5. If you would like a backup of the existing file, choose Write Backup.

6. Check the Reboot after save box if a reboot is required. Keep in mind that for the changes to take effect a full system reboot is required.

7. Click Save.

To Backup Parameter Files

1. Click on the Administration link from the System navigation tab.

2. Click on the System Parameters link.

3. Select the file you would like to back up.

4. To back up, click the Download link next to the file.

5. Select a location to back up the file.

6. Name the file with the extension *.ini.

7. Click Save.

Main and Peer Configuration (Sync Enterphone Units)

This form of replication only copies the Suite and User data to a remote panel to be loaded on the display.  This does not allow for a remote system to be working as a backup unit for bridge communication.

Main peer integration with a panel is intended to only be for one site, where the unit is on the same network.  Deploying multiple mesh panels across multiple sites is not support in Primis 9.1.  Please see Enterphone and Primis Application Note (AN9019) for more details.

Main and peer configuration creates a link between two Enterphone units. This can be multiple Enterphone Panels to a single Primis server or multiple Primis servers to one Primis server. The Main servers automatically start sharing data once a peer establishes communication.

To Setup a Main and a Peer

Follow the instructions below on any unit that needs to be configured as a peer. No configuration is necessary on the main units.

1. Open the siteEngine.ini using the instructions from System Parameters.

2. Locate the line MainPeers=

3. Add the IP address of the main server. For example, MainPeers=192.168.123.101

4. Locate the line SystemName=

5. Add an appropriate name for the peer. For example, SystemName=FrontPanel

6. Save the siteEngine.ini

7. Restart the Enterphone peer system

Once the configuration is done, connect to the Main server and log in. At this point, there should be a button labeled with the names of Peer devices along the top of the Administration System’s interface. If there are any changes that need to be made to non-common data, these buttons can be used to connect to the Peer devices. If the button is absent from the Main Server or Panel, check over the configuration that was made up to this point then log out and log back in.

Copy Common Data

Once the connection is established between a peer and a main, there may be some data inconsistencies. To clear all the data on the peer and copy everything from the main a Copy Common Data needs to be done.

1. Click on the System navigation tab.

2. On the left, click on the Administration link.

3. Click on the Copy Common Data sub-link.

   

4. From the list of Available Servers, select the main server.

5. Click Copy. 

Enterphone Panel File Configuration

On Enterphone Panels an additional configuration file exists that controls the configuration of Panel- specific options.

Use the steps described in Editing a Parameter file to edit the siteEngine.ini. The Panel will need to be restarted for any changes to this file to take effect.

Parameters in the sitePanel.ini file are:

Business Administrator Management

Enterphone Panels can be programmed to divide buildings into multiple businesses. Each business can control its own controlled area without affecting other businesses or areas. In order to divide buildings into businesses, controlled areas that will control a business’ physical access need to be created. When adding a new business to the Administration Software, areas that are controlled by that business can be selected. Then admin users can be added to be part of that business.

Business admin users are restricted on what they can add or view. Also, business admin users do not have access to the System tab and are therefore unable to manage the system or view any system-related information.  In addition, business admin users cannot add or delete suites, controlled areas, or schedules.  They can add user access groups and link them only to the controlled areas that are associated with that business. Any of the activity logs that are related to other businesses are not viewable by that business admin user.  A single business can have more than one controlled area. Also, a single business admin user can belong to more than one business.

Create Business Users

1. Add a Business using the instructions in the Businesses section of Chapter Suites.

2. Add a new admin user using the instructions in the section: Site Administrator Management.

3. From the Add Admin User screen, select the business name from the Business list.

Backup of Logs for Business Users

Because business admin users can’t access the System tab, the backup log instructions are different.

1. Click on the Events navigation tab.

2. Select a range of dates in the From and To Dates. Note that the maximum number of days is 31.

3. Click Search
   

   

    

4. Download the search result in CSV Format.