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Prior to installing and configuring analytics, you must enter the system-specific license key that was provided to you at the time of purchase. If you do not have access to the original order confirmation email, you can look up the license key by appliance serial number on the 3VR Partner Portal (go to http://partners.3VR.com, sign in with your Partner Portal account, then click the Obtain System License Key link). After you have obtained the license key, enter it in the License Settings dialog in System Manager:
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After binding the plug-in to cameras, links will appear under Bound Cameras for each camera.
Click a link (for example Edit “7. Lobby”) to edit the settings for that camera.
The following settings must be configured for each camera bound to the Queue Line plug-in:
Installing Queue Line Plug-In
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Launch 3VR System Manager.
In the Configure panel, click the plus sign beside the appliance name.
Right-click the Plug-ins folder and select Add Plug-in.
In the resulting Confirm dialog box, click Install to proceed.
Navigate to the folder containing the plug-in file
(Plugins.QueueLine-Release-7.0.xxxxx.3pg) and click to highlight the file.Click OK. The plug-in will now begin installing.
When the plug-in is installed, it will appear below Plug-ins in System Manager.
Binding Cameras to Plug-In
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Click the plug-in name to view its settings.
On the right side of System Manager, select the Bound Cameras field and click the ... button.
In the Bind Plug-in to Cameras dialog box, click the check box beside each camera that should have Queue Line.
Click OK to return to the Configure panel.
Entering Queue License Key
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In the Configure panel, select the plug-in name to view its settings.
Click Edit Settings.
Copy (select the text and press Ctrl+C) the 23-character code from the Licensing Question field in the Edit Global Settings dialog.
Paste (press Ctrl+V) the licensing question into an email to 3VR Technical Support (@support).
In your email, you must include the system serial number and the number of cameras of Queue Line purchased (reference the P.O. number of the order if available). Please also provide your contact information and the customer/reseller company name.3VR Technical Support will respond with the matching 27-character key within 1 business day.
Copy (CTRL-C) and paste (CTRL-V) the key from the email into the License Key box in System Manager.
Click OK to save and return to the Configure panel.
Drawing Queue Zone
In the Queue Zone tab of the Edit Settings window, you will define the area of the camera’s field of view that will be analyzed for Queue events.
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Use the following steps to configure the Queue Zone:
Click the Polygon icon (
View file name Invalid file id - 8fb1c265-354f-44f8-b905-16a2310ed538 Click the video player to begin drawing a zone. Each click of the mouse will create a new line segment. To complete the polygon, click the mouse over your start position.
View file name Invalid file id - 6680ade0-70a0-48a3-a21a-32dc12acbe6a Edit the polygon by clicking and dragging its vertices. Sections of the polygon may not overlap.
Need to include as Video
Set Person Size Estimates
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In the example shown to the right, the nearest person is the person standing at the back of the queue. However, your queue may be different depending on the position of the Queue Line camera.
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Ensure that the Nearest Person and Farthest Person boxes are drawn accurately (in both position and size) on the image. These parameters calibrate the camera’s perspective on the scene. If they are incorrect, the plug-in will not be able to accurately measure the size of the queue. Refer below diagram for more information. |
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The position and size of the Nearest Person and Farthest Person boxes approximate the perspective of the camera in the above image. The same person will appear larger when standing close to the camera than at the farthest position from the camera.
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In the Configure panel, right-click the appliance name and select Restart 3VR Software.
In the pop-up box that appears, click Restart to proceed. Wait 1-2 minutes for the software to restart.
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In 3VR OpCenter, click the Monitor tab to go to the Monitor panel.
Click camera numbers to select the cameras bound to the Queue Line plug-in.
Click the arrow below the camera selector to open the event type drop-down menu.
Select [√]Queue and click OK.
If the plug-in has been correctly configured, Queue events will appear in the Monitor panel at the
interval specified during plug-in configuration.Verify that Queue events are being generated correctly on all cameras bound to the plug-in.
Fine Tuning Plug-In Performance With Optional Settings
The following settings in the Parameters tab of the Edit Settings dialog should only be modified from their defaults if Queue Line results are unsatisfactory.
This setting controls how the video resolution is down sampled before analyzing for Queue events. When left at 0 (default), the plug-in will use the full resolution of the camera, which is highly CPU intensive. Installations running many Queue Line cameras (or other analytics) at the same time may see improved performance by increasing the Downs ample Factor of each Queue Line camera.