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Click on the System navigation tab.
On the left, click the Utilities link.
Click the System Date/Time sub link.The following screen is displayed.
Select a Time Zone from the dropdown box.
Check the Enable NTP box.
Enter an IP address or a hostname for the NTP Serverpool.ntp.orgis a commonly used public NTP server. If no local NTP server is available this hostname can be used.
Click Save.
When changing the time or the date of a Enterphone System, the synchronizing of schedules and events are not done until the following day at midnight. For proper scheduling, please restart the Enterphone server using the reboot link from the Utilities section.
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Click on the System navigation tab.
On the left, click the Utilities link.
Click the System Date/Time sub link.
Select a Time Zone from the dropdown box
Select the date from Set Date.
Select the time from Set Time.
Click Save to save the date and time.
Once the date is set, click the Reboot link at the bottom of the Utilities list.
Click the Reboot button. Reboot button
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System Card Format Support
The Enterphone Server has a built-in set of Card Format Definitions that determine how Wiegand data is being translated (e.g. Wiegand 75 bit, FIP-201 200 26 bit). Upon card swipe, Enterphone performs a sequential look-up of this list to find the best fitting definition.
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In case no suitable definition is available, use the Default Card Format drop-down list to select a default format. To narrow down the search, type the card format, and it will list the results. You can click on the required card format directly. Please note that the card format definition in Enterphone is highly customizable. Please feel free to contact Identiv Hirsch Technical Support (support@identivprimissupport@hirschsecure.com) should you require a custom format.
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Parameter files should only be changed if instructed by Identiv Hirsch Technicians. |
The following parameter files are user-modifiable:
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The Enterphone Bridge settings can be changed by using Identiv’s Hirsch’s Bridge Utility. This program (BridgeUtil.exe) is self-contained, does not require a special install program and should run on Windows XP, 7, 8.1 and 10.
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Click on the Access navigation tab.
Click on the User Access Groups, Floor Access Groups or Guest Access Groups link.
In the Actions bar, click on Add Access Group. The following screen is displayed:
Enter a Name and a Description.
Select the Risk Levels during which this group will have access: Low, Guarded, Elevated, High or Severe (the current risk level is always displayed at the top of the Enterphone screen)
For more information on Risk Levels see the Alert Level Managementsection.Select a Controlled Area for this group.
Select a Schedule for the Controlled Area. If that controlled area is not going to be accessed by that User Access Group, leave the schedule as Always Off.
If you need an additional line for extra Controlled Areas and/or Schedules, click the + button beside the current line. To delete a line, click the x button.
Click Save.
Global User Access Groups
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Create a new Controlled Area with the elevator reader.
In the new Controlled Area’s Floor tab, select all the associated Floor Areas; specify the desired activation time, and click +.
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Create a Floor Access Group
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V12 Enterphone can make SIP (Session Initiation Protocol) calls to Identiv’s Hirsch’s Enterphone Mobile App. Once enabled in the license, the enterphone panel will be assigned a unique SIP user account.
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Go to System->Enterphone->SIP
The SIP account name is shown under “User”
Look for “Registration Status”
If the status is “Not Registered”, click “Register” to register the SIP account.
Once registration is done; statuses such as Registration, Ping Response and Query Response should show “Ok”. Should any one of the three statuses fail, please contact Identiv supportHirschsupport.
Differences in SIP-Enabled Panels
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Go to Users
Either create or edit an existing user
Click “Create SIP Account”
Once a SIP account is created, the account name will appear along with a delete account button, a QR code button and an email button:
To remove the SIP account, click the “[ X ]” button.
To show SIP account’s QR code, click the blue button
to the right.
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Enrolling Enterphone Mobile App to
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Hirsch’s SIP network
Mobile App users can sign up to Identiv’s Hirsch’s SIP network with the QR code provided by Enterphone Web Admin.
To enroll, start the Mobile App and click “Sign Up”
Click the “Scan QR Code” icon in the center and present the QR code from Enterphone Admin:
Once successfully enrolled, all Enterphone panels under the same customer account will be listed:
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Once this email is received by the end user’s mobile device; clicking the link in the email can register the device to the Identiv Hirsch SIP network. If the Enterphone App has not been installed, this link will automatically download it from the internet.
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To verify that the server is connected to Identiv’s Hirsch’s SIP service.
In System->Enterphone->SIP, verify that both Ping and Query Responses are of “Ok” status.
Note that the “Register” button is only necessary when API or SIP domains have changed.
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