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This step could take an extended period of time if the database is large. Common Data includes Schedules, Businesses, Suites, Users, User Access Groups, Special Days, Sites and Card Data.
Enterphone Panel File Configuration
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Click on the Access navigation tab.
Click on the User Access Groups, Floor Access Groups or Guest Access Groups link.
In the Actions bar, click on Add Access Group. The following screen is displayed:
Enter a Name and a Description.
Select the Risk Levels during which this group will have access: Low, Guarded, Elevated, High or Severe (the current risk level is always displayed at the top of the Enterphone screen)
For more information on Risk Levels see the Alert Level Managementsection.Select a Controlled Area for this group.
Select a Schedule for the Controlled Area. If that controlled area is not going to be accessed by that User Access Group, leave the schedule as Always Off.
If you need an additional line for extra Controlled Areas and/or Schedules, click the + button beside the current line. To delete a line, click the x button.
Click Save.
Global User Access Groups
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Create a new Controlled Area with the elevator reader.
In the new Controlled Area’s Floor tab, select all the associated Floor Areas; specify the desired activation time, and click +.
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Create a Floor Access Group
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Screen | Resolution size of the screen |
|---|---|
19-inch | 1280x1024 |
21-inch | 1080x1920 |
IQ 10-inch | 800x1280 |
15-inch | 1024x768 |
Primis/Enterphone V12 updates
Enterphone Mobile App Enhancements
V12 Enterphone can make SIP (Session Initiation Protocol) calls to Identiv’s Enterphone Mobile App. Once enabled in the license, the enterphone panel will be assigned a unique SIP user account.
To verify the SIP account registration status
Go to System->Enterphone->SIP
The SIP account name is shown under “User”
Look for “Registration Status”
If the status is “Not Registered”, click “Register” to register the SIP account.
Once registration is done; statuses such as Registration, Ping Response and Query Response should show “Ok”. Should any one of the three statuses fail, please contact Identiv support.
Differences in SIP-Enabled Panels
Each tenant is entitled to a SIP account.
Once a suite is assigned to a tenant/user that owns a SIP account, that suite cannot be shared by other tenants. However, suites can be shared among non-SIP users.
The tenant can register his/her Enterphone Mobile App with the SIP account’s QR code which is available from Primis Web Admin.
For SIP/Enterphone Mobile equipped tenants, SIP accounts will be the primary number to calls. The regular suite phone number will be the alternate number; that is, when SIP calls would not go through, the Enterphone panel will dial the regular number. The regular alternate number under suites will be ignored in this case.
Note that “snapshots” will not be available once SIP is enabled. This is because WebCam is occupied by the SIP client on the Panel.
To create a SIP account for Enterphone Mobile
Go to Users
Either create or edit an existing user
Click “Create SIP Account”
Once a SIP account is created, the account name will appear along with a delete account button, a QR code button and an email button:
To remove the SIP account, click the “[ X ]” button.
To show SIP account’s QR code, click the blue button
to the right.
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Enrolling Enterphone Mobile App to Identiv’s SIP network
Mobile App users can sign up to Identiv’s SIP network with the QR code provided by Enterphone Web Admin.
To enroll, start the Mobile App and click “Sign Up”
Click the “Scan QR Code” icon in the center and present the QR code from Enterphone Admin:
Once successfully enrolled, all Enterphone panels under the same customer account will be listed:
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Alternatively, administrators can send SIP account registration emails to end users by clicking the “Email QR Code” button:
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Once this email is received by the end user’s mobile device; clicking the link in the email can register the device to the Identiv SIP network. If the Enterphone App has not been installed, this link will automatically download it from the internet.
Primis Server V12 SIP Support
Primis V12 server can work with SIP capable Enterphone panels in a main/peer network.
To verify that the server is connected to Identiv’s SIP service.
In System->Enterphone->SIP, verify that both Ping and Query Responses are of “Ok” status.
Note that the “Register” button is only necessary when API or SIP domains have changed.
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Notice that for main servers, the “Registration Status” is not present as opposed to that in Enterphone Panels. This is because servers do not participate in SIP calls.
All other administrative functions remain the same as that in Enterphone V12 Panels (e.g. add/edit users/suites, SIP account creation/enrollment).