Page Comparison

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Restart the RealTimeDashboard services and try to access the application with https://<MachineIP>:<PortNumber>. Refer Restarting Realtime Dashboard Services for details.

Auto Resetting the Counters

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For example, if the default value everyday 12.00 am it will reset the counters. If you want to change the value generate the cron expression and replace it here. Refer http://www.cronmaker.com/ to build cron expressions. After you are done, restart the RealTimeDashboard Services. Refer Restarting Realtime Dashboard Services for details.

Starting the Real-Time Dashboard Application

1. Open Google Chrome Browser and type https://localhost:9999/ and hit enter. The 3VR Live Occupancy Dashboard window.

   Note
   If you want to access Realtime Dashboard installed in another system. You need to enter the IP of the machine you are accessing, for example https:// 10.151.31.120:9999. Refer Adding Exceptions to your Firewall if you face trouble.

   

   Note
   If you have trouble in logging into the Application, try to stop the Real-time Dashboard services, restart it again and then try logging in again. If still you are unable to login, reinstall your Real-time Setup and try to launch it again. Refer Restarting Realtime Dashboard Services for details.

   
   

2. Enter the Username as admin and Password as admin. Click Login.

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1. Login as Store 1 Entrance In charge user.
   
2. The moment you login, you will see the occupancy chart for the store you have configured as shown.
   
3. Click the 3VR icon that you will see at the bottom of page to enter a full screen.
   
4. On clicking the 3VR icon the second time, the user will exit from Store 1 Entrance Incharge and get to the login page.

Troubleshooting

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To check if the Realtime dashboard service is running.

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Viewing Multi Stores

Like a Store 1 Entrance In charge user, if you add a Multi Store Entrance In charge user with customer role having multiple stores configured you can view multiple store occupancy view as shown below.

Image Added

1. Click the 3VR icon that you will see at the bottom of page to enter a full screen.
2. On clicking the 3VR icon the second time, the user will exit from Multi Store Entrance In charge and get to the login page.

Adding Store Admin User

Please follow these steps before creating admin user.

1. Create few more external Store Entrance In charge stores with max occupancy of 50 people or 60 people
2. Add more counter/gates with sample IP address and assign it to the above external Store Entrance In charge stores.

To Add store admin user with an admin role permission:

1. Click Administration->User Administration. Click Add. The screen looks like below.
   Image Added
2. Enter the User Name as Storeadmin
3. Enter the Password and repeat the same Password.
4. Select the Role as Admin from the drop-down.

5. Select the Multi store View as Single Store.

   Note
   Single Store is chosen if the user wants to display the people count of specific store and Multi Store is chosen if the user wants to display people count of all stores.

   
   

6. The Default Chart Type can either be chosen as Gauge or Traffic.
7. Click Add. The Storeadmin user is now added as shown below.
   Image Added
8. Click Logout to exit.

Viewing an Admin User

1. Login as Storeadmin user.
   Image Added
2. The moment you login, you will see the occupancy chart for the Multi store you have configured as shown.
   Image Added
3. You can also change your View Type/ Chart Type to view your occupancy levels.
   Image Added
4. Click Logout after you have finished.

Viewing Chart Types as Storeadmin

Logging in as Storeadmin user allows you to view the Gauge and Traffic chart types based on view type.

Image Added

Troubleshooting

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appendixa appendixa

Appendix A

To check if the Realtime dashboard service is running.

1. Type Services.msc
2. In the service pane, check if Realtime service is running.
   In case of problems, you can try right click on Realtime service → stop→ start again.

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