Page Comparison

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1. Click Administration-> Gate/Counter Administration tab. The window displays as shown.
   
2. Click Add. The Add/Edit Counter window displays.
   
3. Enter the Gate Name.

4. Enter the valid Counter IP Address.
   Select the appropriate Counter Model from the drop-down.

   Note
   Under specific conditions, if the event is not received from 3VR VMS, check if the Realtime counter configuration Gate name and People Counter Gate name are the same for APS counter model that you have chosen. Refer to Gate Name Configuration in Troubleshooting section for more details.

   
   

5. Select the Location drop-down of your Gate Name.

6. Select the Location Store/Room Name from the drop-down.

7. Click Add after you are done. A confirmation dialog appears.

Editing Counter Configuration

After adding Counters to your Real-time Dashboard, the screen looks like below:

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1. Click Administration-> Gate/Counter Administration.
2. Select the Gate Name you want to update and click Edit. The Add/Edit Counter window displays as shown.
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3. Make the required changes and click Save.

Deleting Counter Configuration

1. Select the Gate Name radio button you wish to remove and click Delete.
2. A confirmation dialog window appears as shown below. You can click Delete to remove the Gate Name or Close to come out.

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Resetting People Count

Under certain conditions, the people count may show inconsistent data or sometime negative value when the store visitors by pass the people counter sensors.

Clicking Reset in the Realtime Dashboard home page as shown in 3VR Realtime Dashboard and alters the people counter to zero. For example, the people counter may show ten visitors, but the user may find twelve visitors who are physically present inside the location. The user must manually reset the value to accommodate the twelve visitors.
The Reset All in Counter Administration→Counter Configuration alters the people counter value of all locations to zero at one click.

To Reset Counter for each Gate Name:

1. Clicking the Reset button in Gate/Counter Administration→Counter Configuration alters the people counter value of all locations to zero at one click as shown.
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2. You can also click Reset All button to reset all your counters at single click.

User Administration

The User Administration tab allows to add users, edit, and remove users.

Adding User Configuration

To add users:

1. Click Administration-> User Administration tab. The User Configuration window displays.
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2. Click Add. The Add screen appears.

   Note
   The Default Admin may not view store/Room Names that are added. As a word around refer Viewing Stores by Administrator section in Trouble Shooting.

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3. Enter the User Name of your choice.
4. Enter the Password and repeat the password you entered.

5. Select the Role the user plays in the store from the drop-down.

   Note
   The Role can be of type Admin, User, and Customer. The Admin user has got all the privileges to configure users and store settings. The User role has got permission only to view the People Counter charts that they are eligible for the stores. The customer roles refer to customers visiting the stores and only can view the charts/alert messages.

   For more details refer:

   • Adding a User with Single View
   • Adding Store Admin User
6. Select the Default view that you want to view. The View is either Single Store/Multi Store.
7. Select the Default Chart Type you wish to view. The chart type is either Gauge/Traffic.
8. Select the Store Name you want to give the user to access. Click Add after you are done.

Editing User Configuration

1. Click Administration-> User Administration The User Configuration window displays.
2. Select the user you want to edit and Click Edit.
3. The Edit window displays.
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4. Edit the changes you want to make and click Save.
   

   Deleting User Configuration

1. Like editing user configuration, you can remove users. Click Administration-> User Administration The User Configuration window displays.
2. Select the user you want to remove and Click Delete.
3. The Delete window displays.
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4. Click Delete to remove the user you want.

Message

The Message tab stores Standard Message Format that the user can view on the browser in the form of Alert text.

1. Click Administration-> Message tab. The Configure Custom Message window displays.
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2. Edit the message you want to display to the user and click Save.

Configuring Custom Messages

As an Admin user you can create custom and localized messages based on your user store location.

To Create Custom Localized Messages:

1. Go to Administration->Message and select Sample Message Format.
2. Copy the text you want to translate from the Custom Message Format as shown.
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3. Paste the text you want to localize in Google Translator to get the desired result.
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4. Copy the desired result back to your custom message window and click Save. Login again to see the desired results in the home page.
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5. You can view your customized messages after you relog-in again as shown.
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Configuring Customized HTML Styles

Like your customized messages, the Admin has the permission to customize the HTML style of the elements that appear in the custom message in tag format. You can use any online free HTML generator. To have your own style:

1. Go to Administration->Message and select Sample Message Format.
2. Copy the html code snippet you want to change to your style as shown.
   
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3. Search Google for online free HTML generator, for example: https://htmlg.com/html-editor/
4. Paste the HTML code as shown.
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5. Change the HTML tag elements in the code to have your desired output.
6. Copy the desired HTML code to paste in your Custom Message window and click Save.
7. Login again to see the desired results in the home page.

Adding Users

For demonstration and example purpose in screen captures in this documentation users “Store 1 Entrance Incharge” and “Store admin” are used in setting up stores. In real store setup, you can add username of your choice. The following prerequisites are listed before creating the “Store 1 Entrance Incharge” and “Storeadmin” user.

1. Add a sample IP Address for VMS settings to the recommended percentage for Red zone as 95% and Orange zone as 80%.
2. Create an external store for “Store 1 Entrance Incharge” user with maximum occupancy of 50 store visitors or 60 store visitors.
3. Add a single counter with the sample IP address and assign it to the external store.

Adding a User with Single View

To add a Store 1 Entrance Incharge user with a customer role permission:

1. Select Administration->User Administration. Click Add. The screen appears as shown below.
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2. Enter the User Name as Store 1 Entrance Incharge.
3. Enter the Password and repeat the same Password again.
4. Select the Role as Customer from the drop-down.

5. Select the Default View as Single Store.

   Note
   Single Store is chosen if the user wants to display the people count of specific store as in Viewing Chart as Store 1 Entrance In charge and Multi Store is chosen if the user wants to display people count of all stores as in Viewing Multi Stores.

   
   

6. The Default Chart Type can either be chosen as Gauge or Traffic.
7. Click Add. The Store 1 Entrance Incharge user is now added.
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8. Click Logout to exit.

Viewing Chart as Store 1 Entrance In charge

1. Login as Store 1 Entrance In charge user.
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2. The moment you login, you will see the occupancy chart for the store you have configured as shown.
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3. Click the 3VR icon that you will see at the bottom of page to enter a full screen.
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4. On clicking the 3VR icon the second time, the user will exit from Store 1 Entrance Incharge and get to the login page.

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appendixa appendixa

Appendix A: Troubleshooting

To check if the Realtime dashboard service is running.

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appendixb appendixb

Appendix B: 

A case of APS-180 model People Sensors with the Gate Name Configuration that ought to be arranged the equivalent in 3VR Realtime Dashboard in given as a screen capture reference below.

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appendixc appendixc

Appendix c

Realtime Dashboard is Inaccessible

If you are unable to access the Realtime Dashboard from another system within your premises, except localhost, then you can add Port Exceptions and Program Exceptions to the Windows Firewall by following the below steps:

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1. Right-click the Windows Start button and select Control Panel.
2. Click Windows Firewall.
3. Click Advanced Settings.
4. Click Inbound Rules, then New Rule.
5. Select Program from the Rule Type window, then click Next.
6. Click Browse below This program path to select the program executable file, then click Next.
7. Ensure Allow the connection is selected, then click Next.
8. Select When to apply the rule (Domain, Private, or Public), then click Next.
9. Enter a Name and optional Description, then click Finish.

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appendixd appendixd

Appendix D

Viewing Stores by Administrator

The default Admin user cannot view the new stores that are added in Store / Room Configuration. As a word around, the Admin user must explicitly follow the steps:

1. Go to User Administration tab-> select the Admin User Name and click Edit.
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2. In the Edit window, select the Store/Room Name you want to view as shown.
   
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3. Click Save after you are done.