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For more information, please refer to the instructions in the Enterphone Parameter Files section.

Enterphone Panels

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Tip

To select more than one business for that business admin user hold down CTRL on the PC  (⌘ key on a Macintosh) and select additional businesses.

Backup of Logs for Business Users

Because business admin users can’t access the System tab, the backup log instructions are different.

  1. Click on the Events navigation tab.

  2. Select a range of dates in the From and To Dates. Note that the maximum number of days is 31.

  3. Click Search

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  4. Download the search result in CSV Format.

Changing Screen Saver Image File

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  1. Click on the Access navigation tab.

  2. Click on the User Access Groups, Floor Access Groups or Guest Access Groups link.

  3. In the Actions bar, click on Add Access Group. The following screen is displayed:

  4. Enter a Name and a Description.

  5. Select the Risk Levels during which this group will have access: Low, Guarded, Elevated, High or Severe (the current risk level is always displayed at the top of the Enterphone screen)
    For more information on Risk Levels see the Alert Level Managementsection.

  6. Select a Controlled Area for this group.

  7. Select a Schedule for the Controlled Area. If that controlled area is not going to be accessed by that User Access Group, leave the schedule as Always Off.

  8. If you need an additional line for extra Controlled Areas and/or Schedules, click the + button beside the current line. To delete a line, click the button.

  9. Click Save.

Global User Access Groups

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  1. Create a new Controlled Area with the elevator reader.

  2. In the new Controlled Area’s Floor tab, select all the associated Floor Areas; specify the desired activation time, and click +.

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Create a Floor Access Group

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  1. Select the type of data that is being imported from the Target Data table dropdown menu.

  2. Click Browse.

  3. Find the data file that is being imported; make sure it is in CSV format.

  4. Click the Import button to add the data to the database, if no errors are displayed the importing is complete.

Alert Levels

Alert Level Management

Alert Levels allow the Enterphone server to adjust its access control behaviour globally. Controlled Area Schedules and Access Groups can be restricted by alert levels. As a security level escalates, the Enterphone server can restrict access accordingly. For example, a front entrance of a building is open during office hours. However, when the alert level is escalated to HIGH, the system can automatically lockdown the front entrance by overriding the open schedule.

Alerts Levels

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When enabled in the license file Enterphone Admin, the current alert level is always shown at the top of the page.

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In this example, Access Groups Standard Employees have no access when the alert level is “High” or “Severe”.

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Controlled Area Configuration of Alert Levels

In this example, the Controlled Area is set to open during office hours only when the alert level is Low or Guarded. To configure alert levels for controlled areas, go to the Unlock Schedule tab on the View/Edit Controlled Area page.

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Info

Please refer to Chapter Controlled Areas for more information. 

Change of Alert Level

Enterphone Administrators can set the current Alert Level by going to the System tab under Administration and clicking Risk Level.

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When replacing a Motherboard Assembly

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