Primis 11.4 - Enterphone Mobile App Enhancements
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Mobile App users can sign up to Identiv’s SIP network with the QR code provided by Primis Web Admin.
To use the Mobile App, the compatible OS for Andriod is 7.0 and above, and IOS is 14.1 and above.
To enroll, start the Mobile App and click “Sign Up.”
Scan the QR button and choose to allow or deny access to the device camera.
Selecting “allow access” will continue the signup process; selecting “deny” will redirect to the signup home screen.
Click the “Scan QR Code” icon in the center and present the QR code from Primis Admin.
Once successfully enrolled, all Enterphone panels under the same customer account will be listed:
A quick tutorial will appear on first-time signup to let the user know the app's main features. It is not skippable; the user can only select "Next" until the last slide.
This tutorial will appear only once and be available in the “Information” menu to go through again if the user needs to.
Home
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After successfully signing up, the landing page is “Door Control, "the Mobile App's Home page. Even if there isn’t a call, the user should be able to open these doors whenever they want.
Door card:
Title of the door name.
Icon “i” at the right for specific calls and recordings.
Slide the button “Swipe to access door” to open the door specified.
Open door feature:
When the user wants to open a specific door, they need to make the swipe right gesture.
The button goes from Lock to the green Unlock icon.
The countdown plays where the instruction was. An icon with a stopwatch with the number of seconds the door will remain open. It can change on the Enterphone website; the default is 6 seconds.
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If another tenant in the building has a door opened while a user tries to open it, the relay will reset, meaning the remaining time from the first Tenant will be added to the user’s open-door time.
Example: Tenant A opens “Main Entrance,” and the countdown begins. Tenant B arrives and opens “Main Entrance” as well, and Tenant A time went down until 3 seconds. With the Tenant B countdown starting at 6 seconds, the door will remain open for 9 seconds.After the countdown finishes, the icon goes back to a lock state.
'Icon “i” for a specific filter of history calls and recordings:
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In a door card, you can see this icon; if you tap, it will take you to a screen with two tabs:
Call History: You can only see this door’s call history; if the user selects a particular call history, that will allow the user to view more information about the call.
Recordings: All the available recordings of this door should be visible. Play the video selected and the options menu inside the footage.
Call History
When the user starts to get calls, this section gets populated with information about these calls. The specifics are as follows:
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Android | iOS |
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Selecting options: 
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Recordings
Android | iOS |
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The video call is automatically recorded for security reasons when the user gets calls. Each video will stay saved until 30 days afterward; it will disappear; unless the user downloads the particular video to their device, meaning it will pass from the app to the device's photos gallery.
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Android | iOS |
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Selecting options: 
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Video Options
Inside a video player, you can tap the three-dot menu on the top, and this menu will push up:
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Video player | More options | Confirmation dialog |
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Information
This section informs the user of an issue with the service and troubleshoots.
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