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Introduction

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Below is a screenshot of the Primis Administration software. It shows the optional Alert Level bar. Below the Alert Level bar, is the Navigation Tabs. It allows you to access the main areas of the Primis software – the current tab is underlined (i.e. the System tab below). To the right of the Navigation Tabs is the Site dropdown box where you can select the site to view or configure. The Log Out button is located beside the Site drop-down menu. The Actions Bar near the bottom of the screen contains buttons to add, delete, edit, and save. The Quick Links at the bottom of the page reveal company, service, contact, and version information. The manual can also be downloaded from the quick links bar.

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Each Navigation Tab contains Navigation Links on the left-hand side. If a navigation link contains a blue arrow at the end of the line, it can be opened to reveal its own sub-links. The current link is highlighted, and its selected sub-link is indicated by a black arrow.

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The first Administrator account created should be given full permissions permission to manage all aspects of a Primis installation.  Additional accounts can be given less control over the installation depending on the role that each user plays in managing or supporting the installation. Users with an Administrator Account for the installation cannot create, modify or delete other accounts that have more privileges than their own. The extent to which one can create, modify, or delete accounts is limited to users with fewer privileges than the account under which one is currently logged in.

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  1. Log in to Primis using the instructions in Login and Log Out above.

  2. Click on the System navigation tab at the top of the screen.

  3. On the left, click the Administration link.

  4. Click the Admin Users sub-link.

  5. In the Actions bar, click on Add Admin User. The following screen is displayed:

  6. Enter the User ID, Last Name, and First Name.

  7. Enter a Password that is different than the one provided.

  8. Verify the Password.

  9. Beside Business, select All.

  10. Beside Sites, select ALL.

  11. Select Full Access for all of the parameters from Suites to Active Directory.

  12. For Mustering, select the required level.

  13. Select the Language that this full administrator would like to use.

  14. Select the View Suite/User Page Size 10, 25, or 50 to set the default number of suites/users per page this admin user sees when viewing the listing.

  15. Click Save to save the full access admin user.

  16. Click the [Log Out]buttonto log off and test the new user ID.

  17. Log in with the user ID and password that was created in the previous steps.

  18. Verify that you can log in successfully and that your new user has full privileges.

  19. Log out once more and log in using the default user account name.

  20. Click on the System tab, Administration, Admin Users and select the default “Primis” user account.

  21. Change one of its privileges and click Save.

  22. Log out and log in again as your newly created user.

  23. Go to Admin Users again and select the default “Primis” user account.

  24. Click on Delete and OK.

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You will be able to assign Admin Users to the sites that they are allowed to administer (i.e. The user hoffjenn01 is limited to the control of the sites Distribution Centre, Huston Office, and Sales Office - Vancouver). Once the admin user logs in to the system, the sites that they have access to will appear in a dropdown list on the top-right corner of the screen. By selecting a Site from the dropdown list, the Admin User will only see data corresponding to that Site. Also, any data added (i.e. adding a controlled area) will be added to the Site that is currently selected.

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You can also find the Primis Bridge Utility at the bottom of the Devices - Main page, and clicking click on the Primis Bridge Discovery Tool check box.

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Using the Web-Based Primis Bridge Utility

  1. Click on the System navigation tab.

  2. On the left, click the Utilities link.

  3. Click the Bridge Utility sub link.

  4. Click the [Scan Devices] button.This process might take a minute or two.

  5. Click on the MAC address of the device you wish to provision.

  6. Assign the appropriate IP information to the device or choose DHCP. You may need to contact your system admin for this information. If the DHCP checkbox is checked, the IP, Netmask and Gateway fields are automatically populated once the bridge receives the DHCP information.

  7. To update Bridge Configuration only, click on Save. Note that it might take up to two minutes to save.

  8. To update and add the Bridge to Primis, check Save & Add Device To Primis checkbox and click Save.

  9. Enter the name by which you’d like to refer to the device and click the Save button.

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Each Primis Bridge model displays a different properties section. For example, a single port Primis Bridge will only have one reader, input and output properties section; two ports will have two, and so on.

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The following tables describe the properties of Primis bridges.

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The administrator needs to first "link" a Door Area to its associated Floor Area(s). That means all floors that are accessible by the elevator needs need to be linked to the Door; in this particular case, the Door is simply the in-cab reader.

Floor Controlled Area is an Access Control Object that represents a floor. It contains the Primis Bridge output ports that are typically connecting to elevator control modules in the building. Floor areas can be linked to door areas in such a way that when Primis server grants access to a door, its associated floor area outputs can be activated. The card holder’s cardholder’s floor access rights then determines determine which floor area should be activated.

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  1. Select a Floor Controlled Area from the Linked Floor Area dropdown box to link to this controlled area.
    NOTE: More details on Floor Controlled Areas can be found in Chapter Elevator Configuration.

  2. Enter a Delay time (a pause before the relay fires, default is 0 secondseconds) and an Activation Time (the duration that the relay activates, default is 5 seconds).

  3. Click the Show Accessibility box to enter an Accessibility Delay time and an Accessibility Activation time. This is a separate set of delays and activation times for users with special needs (e.g. wheelchair, crutches) that are used if the Accessibility check box is selected on that user’s setup page. See Chapter Users for more information on setting up a User.

  4. To link another floor to this controlled area, click the add button +

  5. Click Save.

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  1. Click on the Access navigation tab.

  2. Click on the User Access Groups, Floor Access Groups or Guest Access Groups link.

  3. In the Actions bar, click on Add Access Group. The following screen is displayed:

  4. Enter a Name and a Description.

  5. Select the Risk Levels during which this group will have access: Low, Guarded, Elevated, High or Severe (the current risk level is always displayed at the top of the Primis screen)
    For more information on Risk Levels see the Alert Level Managementsection.

  6. Select a Controlled Area for this group.

  7. Select a Schedule for the Controlled Area. If that controlled area is not going to be accessed by that User Access Group, leave the schedule as Always Off.

  8. If you need an additional line for extra Controlled Areas and/or Schedules, click the + button beside the current line. To delete a line, click the button.

  9. Click Save.

Global User Access Groups

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A User’s right to access through a door or to a floor is set up by entering a person into an Access Group. This Access Group is set to have rights the right to gain access to certain areas (controlled areas) of a facility at certain times (schedules).  The following chart is a guide to setting up a person’s access rights.

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Once you have created all of your User Categories you can assign them to your Admin Users in order to filter the users they have access to. Please refer to the Admin Users section to assign the categories.

Badge Printer Setup

Facility Friend is an easy-to-use, web-based, Enterprise-class, visitor and parcel management system. A receptionist, concierge, or security officer can register and sign in visitors to track who, and where they are visiting within a facility.

Facility Friend now ships as a Primis module; Facility Friend logins sync with Primis. Hosts are integrated from Primis into Facility Friend to sync the cardholder database as your list of hosts with Site Support. You can sync Visitors within Facility Friend to a Default Access Group within Primis.

Currently Supported Printers:

  • HID Fargo DTC4500

  • HID Fargo DTC4500e

  • Evolis Tattoo

  • Evolis  Pebble

Badge Printer Service Setup

Primis Setup with Facility Friend

The Primis system must have some basic configuration completed before you can use the Facility Friend module. Please refer to Appendix A – Basic Primis Setup with Facility Friend to ensure you have set up the Primis system for using Facility Friend.

Printer Setup

Some printer and driver configurations must be done before you can proceed with printing Facility Friend Badge Cards. However, no special licensing is required.

To download the Facility Friend Print Utility installer:

  1. Log into Primis.

  2. Click on the System navigation tab.

  3. On the left, click the Utilities link.

  4. Click the Download sub link.

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  5. You will find the Print Utility installer (PrintUtilSetup92b.exe) under Downloads. If not there please contact technical support. Save it to a Windows folder such as c:\tmp.

Note that the following instructions use Windows 10; the instructions should be very similar if you are currently running Windows 8.1 or slightly different in Windows 7. Windows XP and Windows Vista are no longer supported.

  1. Download the printer driver from the Internet for the printer you’ll be using to print your badges. E.g. for the HID

Fargo DTC 4500 or 4500e  go to http://www.hidglobal.com/drivers) and install the driver.

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After installing the driver install the printer:

  1. Click on the Search button at the bottom left of your computer and look for “Printers & Scanners”.

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  2. Click on Add Printers & Scanners.

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  3. Choose Add a local printer or network printer with manual settings

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  4. Select Create a new port and select DTC… in the Type of port dropdown box. Click Next.

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  5. Enter the TCP/IP Printer Port address of the printer you will be using to print the badge cards and click Next.

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  6. Click Next again.

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  7. Click Finish.

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  8. If you installed the printer driver successfully it will be listed under Manufacturer.
    Note: If installing a DTC4500 choose Fargo (not HID) and the desired printer model. In this case DTC4500e. Click Next.

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  9. Select Use the driver that is currently installed (recommended) and click Next.

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  10. Enter a name for the printer or keep the default. Make a note of the printer name – you will need to add this name to the Facility Friend Printer Utility later. Click Next.

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  11. Select Share this printer so that others on your network can find and use it and enter its Share name. Click Next.

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  12. Go back to the folder where you downloaded the Facility Friend Print Utility installer (ffPrintUtilSetup.exe), e.g. c:\tmp, and double-click on it.

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  13. Click on Next when you see the Welcome screen.

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  14. Choose an installation folder or stay with the program files default and click Next.

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  15. Click Install.

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  16. Once you see the final screen click Finish.

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  17. Click on the Show Hidden Icon that is located in the bottom right-hand corner of your screen. It looks something like this:

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  18. Right-click on the taskbar and click Taskbar settings and click on Select Which Icons appear on the taskbar.

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  19. Locate the (Identiv) ffPrintUtil.exe print utility and toggle the radio button to ON

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  20. Its icon will now appear on the bottom right where the other notification icons are displayed.

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  21. Right-click on it and choose Open.

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  22. In the Select Printer dropdown box, select the name of the printer you entered in Step 10 of these instructions.

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  23. Click on the Configuration tab and note the port number (1024 is the default).

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  24. Click the white x to close the Facility Friend Print Utility.

Primis Badging

Primis Badging Configuration

Please make sure that you have completed the basic Primis configuration as outlined in Appendix A so that you have a Primis device, a controlled area, a schedule, two user access groups, and two user categories called 0050C2CC37F2, ControlArea1, 24x7, HostUAG and VisitorUAG, and Visitors and Hosts respectively.

Badging Template

The Primis Badging tool is similar to other Vector drawing tools such as Illustrator and CorelDraw.

To create a Badging Template:

  1. Log into Primis.

  2. Click on the Users tab.

  3. On the left, click on the Badging link.

  4. In the Actions bar, click the Add Badging Template.

  5. Enter the Name MainBadgeTemplate and the Description as Double-sided template.

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  6. Click on Save.

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  7. A default template is created with the site name (Main is the default), first name, last name, and card expiry date, all of which are defined when creating a user. Click on Edit Badge. The following screen is displayed:

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Tip

It is recommended that you use a full screen in your browser while editing a badging template.

  1. Just like other vector drawing tools, in order to edit the template you must first click on one of the icons on the left and then execute the desired action. I.e. To enter text, click on the A icon on the left of the screen, click anywhere on the template you are editing, and add the text:

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  2. In the same manner you can add a standard Primis user data field. To enter a data field click on the A icon again, click anywhere on the template you are editing, and select a data field from its drop-down near the top of the screen:

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The following data fields are supported:

  • First Name

  • Last Name

  • Primis Site (the default site is Main)

  • Photograph

  • User Category

  • Telephone

  • Start Date

  • Expiry Date

E.g. you can add a user’s telephone number:

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…as well as the category and an image (Import Image):

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10. Click on the save icon at the top:

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11. Click the Save button:

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The following screen is displayed. Note how the preview changed with the enhancements made while editing the badge.

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 12. Click on the Badging link and then the Add Badging Template button to create another template for the back of the double-sided card i.e. BackTemplate. Click Save.

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13. Click on Edit Badge and enter the information for the back of the badge card. E.g.:

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 14. Click on the save icon at the top: 

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 15. Click the Save button. The following screen is displayed. Note again how the preview changes with the enhancements made to this second template.

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16. Click on the Badging link to display the two templates that you have created.

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17. Click on the MainBadgeTemplate and select the second template, BackTemplate, from the Back Side dropdown box to create a double-sided badge template.

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18. Click Save.

Adding and Printing Badges for Users

We will now create a Host user with some of the data fields used to create the badges we defined.

  1. Click on the Users link from within the Users tab.

  2. In the Actions bar, click Add User.

  3. Enter the Name of the user, as well as a Wiegand Card Number anda Telephone number.

  4. Click the HostUAG  User Access Group to move it to selected.
    Note how Badge lists the templates (MainBadgetemplate and BackTemplate) we created before.  

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  5. Click Save.

  6. Stay on the same screen and note how its title has changed to View/Edit. Confirm that the Badge is set to MainBadgeTemplate and the Category is set to (the previously created) Hosts (see Appendix A for more details on Categories.)

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  7. Click on Upload Photo to upload a photograph of the user.

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  8. Enter an Expire Date.

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  9. Click Save.

10. The options at the bottom of the screen change when the badge is saved. Click on Print Badge.

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A preview is shown of the front (MainBadgetemplate) and back (BackTemplate) of the card with the actual user data fields completed.

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11. Click on the Config button. The following screen is displayed:

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12. Enter the IP Address of your Windows workstation (not the one for the printer unless they are the same) where you installed the Facility Friend Print Utility.

13. Enter the Port number used by the printer whose name you noted during configuration of the Facility Friend Print Utility (Step 23 in Printer Setup).

14. Click on the Test button.

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If you don’t get a Connection Test Successful! message, double-check the IP address and the port number, and make sure that you can access the Windows workstation from the Primis Linux server or from another computer. If you believe that the IP address and the port number are correct and the Test button fails, double-check the Firewall on your Windows workstation.

15. If the Test above is successful click on Save.

16. Click on Back.

17. Click on Print Badge.

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18. Go back to your Windows workstation and you will notice a blinking print utility icon and two consecutive message bubbles: 

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19. If you click on the blinking (yellow) print utility icon you will see a preview of the information sent to the printer.

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Even though the default ribbon type on your printer driver is Full Color/Resin Black/Overlay it might print green on one side and black on the other as opposed to green on both sides as expected above.

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We will now create a Visitor User:

  1. Click on the Users link.

  2. In the Actions bar, click on Add User.

  3. Enter a Name for the user as well as Wiegand Card Number and a Telephone number.

  4. Select MainBadgeTemplate in the Badge dropdown box.

  5. Select VisitorUAG as its User Access Group.

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  6. Click Save.

  7. Edit the User and select Visitor from the Category dropdown box.

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  8. Set the Expire date to 26, August 2023.

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  9. Click Save.

  10. Click on the Users link. Note how we’ve created two users each with different card #s and different access groups

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Elevator Configuration

Elevator Management

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  1. Create a new Controlled Area with the elevator reader.

  2. In the new Controlled Area’s Floor tab, select all the associated Floor Areas; specify the desired activation time and click +.

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Create a Floor Access Group

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 To remove a Certificate Policy OID:

Click theX button next to the OID.

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Extended Key Usage Extensions

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To remove an extended key usage extension constraint:

Click the button next to the OID.

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PKI Fault Options

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