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  • Contact Identiv or your certified Hirsch/Identiv dealer to obtain the appropriate version of the Velocity Update Wizard

  • Copy the Velocity Update Wizard to your licensed Velocity Server and run it on that computer.

  • Copy the Velocity Update Wizard to your licensed Velocity Server, and run it on that computer.

  • A window displays the list of unsupported features based on the cases listed.

    • Case 1:  If no unsupported features are used, then the user can continue their update like in the screen shown below:

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    • Case 2: If at least one deprecated feature/features are used, the user cannot proceed with the update as shown:

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    • To proceed with the update, the user should call  Identiv Technical Support to temporarily turn ON the unsupported feature(s) temporarily. Once these features have been enabled, you can then re-run the update. A screen like the one below appears; click Continue.

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5. The EULA screen appears. Scroll down to the bottom to click the Accept button.

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After the update is completed, in Velocity UI, only the unsupported features that Identiv Technical Support temporarily turned ON are visible, and the remaining unsupported features shall remain hidden.