The Velocity Update Wizard must be used to update If you are moving an existing Velocity 3.6 (or higher) release to version 3.8.5 system to a new release, you must use the Velocity Update Wizard instead of the Velocity Installer. The update wizard will run on your licensed Velocity Server; your Velocity Clients will be updated automatically.
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Prerequisites
.NET Framework 4.8 is required or should be available prior
msoledbsql. msi installer is required to install the OLE DB Driver or should be available prior.
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Unsupported Features
Velocity 3.8.5 introduces the concept of unsupported features. These are legacy features that have been previously announced as benign deprecated. By default, Velocity 3.8.5 will not update your system if you use any of these legacy deprecated features.
To update to 3.8.5 using deprecated features, you must contact Identiv Technical Support, who will provide instructions on temporarily turning these unsupported features on in 3.8.5.
The following steps provide more information regarding the unsupported feature and update to a newer version.
Contact Identiv or your certified Hirsch/Identiv dealer to obtain the appropriate version of the Velocity
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Update Wizard.
Copy the Velocity Update Wizard to your licensed Velocity Server and run it on that computer.
Copy the Velocity Update Wizard to your licensed Velocity Server, and run it on that computer.
A window displays the list of unsupported features based on the cases listed.
Case 1: If no unsupported features are used, then the user can continue their update like in the screen shown below:
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Case 2: If at least one deprecated feature/features are used, the user cannot proceed with the update as shown:
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To proceed with the update, the user should call Identiv Technical Support to temporarily turn ON the unsupported
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feature(s) temporarily. Once these features have been enabled, you can then re-run the update. A screen like the one below appears; click Continue.
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5. The EULA screen appears. Scroll down to the bottom to click the Accept button.
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14. Enter the Service Account and Password for the Service Configuration and click Next to proceed as shown.
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15. The series of dialog windows show the progress of the VWSC installation until you see a window like the one below. Click Next.
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16. The VWSC Installation completion window displays.
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As each Velocity Client reconnects to the updated Velocity Server, that client will restart and automatically be updated17. The Velocity updater wizard applies further updates, starts the required services, and updates to a newer version. A sample of the most recent version is shown below.
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After the update is completed, in Velocity UI, only the unsupported features that Identiv Support temporarily turned ON are visible, and the remaining unsupported features shall remain hidden.