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  1. To restrict the search further, click (•)Specify. With this option selected you can search by specific properties of Sennco events:

    • IO Device: The ID of the Sennco device

    • Device Name: The name assigned to the Sennco device

    • Input Name: The name assigned to the particular input that triggered this Sennco event

    • Lift Duration: How long the handset was lifted off the Sennco cradle

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  2. When you are finished defining the criteria for the search, click the Search button.

  3. Sennco events matching your criteria will be displayed in the Search panel results screen.

  4. Select an event card to view the video clip and details associated with the event.

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  1. To go to the Alerts panel, click the Alerts tab.

  2. To create a new alert, click New.

    In the alert editing screen, define the criteria for the alert:

  3. Type a name for the new alert.

  4. Select a color for the alert. The color will be displayed on event cards that trigger the alert.

  5. Specify the day of the week and hours that the alert should be active.

  6. Under Cameras, select one or more cameras bound to the transaction plug-in.

  7. Check the boxes next to one or more alert Actions to carry out when the alert is triggered.

  8. If desired, type an alert response procedure. This text will be included with the alert and posted on events that trigger the alert.

  9. Under Events, check the box[√] next to Sennco Cradle.

    The following options are available when alerting for Sennco events:

    • Click All to generate an alert for all Sennco events captured during the specified time range.

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    • To generate alert for specific types of transactions, click (•)Specify. The options under Specify are identical to the event selector in the Search panel. For example, here we have configured an alert that will be triggered whenever someone lifts a device for longer than 60 seconds.

  10. When you are finished defining the criteria for the alert, click the Save button.

  11. The alert will be added to the list of alerts displayed in the main view of the Alerts panel. Click the check box [√] next to the alert to enable it.

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  1. From the Report Viewer home screen, click the New button.

  2. Select Event Report from the menu.
    Report Viewer will switch to the report editing screen.

  3. In the appliance tree in the left-hand panel, select an appliance with the Sennco plug-in installed on it.

  4. Under Cameras, select one or more cameras bound to the Sennco plug-in.

  5. Under Events, select the Sennco event type. The following options are available when reporting on Sennco events:

    • Click [√]All to create a report for all Sennco events.

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    • To restrict the report to Sennco events matching certain criteria, click (•)Specify. The options under Specify are identical to the event selector in the Search panel.

  6. The fields under Report Parameters allow you to define the metadata of the report definition, such as its name and scope:

    1. Type a name and description for the report.

    2. Define the Date Range, Time Scope, and Interval.

    3. Select an option for the Group By and Then By drop-down menus to group report results by properties of Sennco events.
      For example, select Camera from the Group By menu and Input Name from the Then By menu to group first by camera and then by input.

  7. Click Edit Report Data.

  8. In the Edit Report Data dialog, select the functions that should be run on the event data and included in the report output.

    • The properties in the General category apply to all events:

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  1. Open a web browser and go to the following address: http://[IP address]:8080 where [IP address] is the address of the 3VR appliance, for example http://10.20.10.1:8080.

  2. In the chart, type the name you wish to assign to each cradle in the Phone column.

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  3. Click Save Changes.


Refer to the guide:

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